CloudOps Engineer, Cybersecurity

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The CloudOps Engineer, Cybersecurity helps build and manage the cloud systems that keep Tyler’s products running smoothly and securely. In this role, you’ll work on supporting cloud environments and improving how applications are delivered and monitored. You’ll use tools like Terraform, Docker, and Kubernetes to set up and maintain infrastructure, and help create CI/CD pipelines that make deployments faster and more reliable. This position also supports Tyler’s cybersecurity and AI/ML initiatives, giving you opportunities to work with modern technologies and cross-functional teams. It’s a great fit for someone who enjoys problem-solving, learning new tools, and making systems more efficient through automation.
Role and Responsibilities 
The CloudOps Engineer is responsible for automating infrastructure and deployment pipelines, operating cloud platforms, and supporting the delivery of secure, scalable services across Tyler’s product ecosystem. This role plays a key part in delivering Tyler’s cybersecurity offerings — including MDR, FR&C, and Professional Services — and supporting AI/ML workflows and observability infrastructure. 
 
Key Responsibilities: 
  • Develop, evolve, and support infrastructure-as-code using tools like Terraform and Ansible. 
  • Build, maintain, and scale CI/CD pipelines using GitHub Actions, Azure DevOps, or equivalent. 
  • Deploy and manage containerized applications using Docker and Kubernetes. 
  • Operate cloud infrastructure (AWS, Azure) with a focus on performance, cost, and security. 
  • Deploy and support AI/ML model workflows using tools like MLflow, SageMaker, or TorchServe. 
  • Integrate and leverage AIOps platforms like Datadog Watchdog, Dynatrace Davis AI, New Relic AI. 
  • Collaborate with Development, QA, and Security teams for reliable, repeatable deployments. 
  • Troubleshoot complex system and application issues across hybrid environments. 
  • Participate in incident response and root cause analysis. 
  • Maintain documentation of systems, procedures, and deployments. 
  • Promote automation, continuous improvement, and shared responsibility. 
  • Projects assigned by manager. 
  • Additional duties as assigned by leadership. 
Qualifications: 
  • Bachelor’s degree in computer science, engineering, or related field, or equivalent experience. 
  • 3+ years of experience in CloudOps, DevOps, or infrastructure engineering. 
  • Proficiency with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins). 
  • Strong scripting/programming skills (Python, Bash, PowerShell, Go, C#). 
  • Experience with Terraform, Ansible, Docker, and Kubernetes. 
  • Experience in AWS and/or Azure environments. 
  • Familiarity with AI/ML model deployment and observability tools. 
  • Understanding of application servers (IIS, Node.js,) and relational databases. 
  • Strong problem-solving and collaboration skills. 

Work with our advanced cybersecurity solutions to help all types of businesses protect and monitor their network infrastructure. You can help develop sustainable, customized programs and processes that defend our clients against cyberattacks and improve their cyber resiliency.

Location

Yarmouth, Maine | Remote

Travel

0-5%

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $56,648 - $103,429 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2025-7980
#INDSS



Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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