Head of People Analytics, Technology & Ops

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As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Troy, Michigan | Plano, Texas | Herndon, Virginia | Overland Park, Kansas

Travel

25-50%

Responsibilities

  1. Talent Analytics Strategy and Execution: 
    • Lead the development and implementation of a data-driven talent analytics strategy, ensuring that business leaders, and the HR business partners who support them, have actionable insights to drive people-related decisions.
    • Provide in-depth analysis on workforce trends, talent performance, employee engagement, retention, and other key HR metrics.
    • Use AI-driven analytics to improve workforce planning, predict talent needs, and optimize the effectiveness of HR programs.
    • Act as a thought leader actively engaging with HR business partners and internal stakeholders to ensure that analytics insights are actionable and aligned with the company’s broader growth strategy.
    • Directly support HR teams and business leaders in interpreting data and driving change based on insights.
  2. HR Artificial Intelligence Leadership: 
    • Partner to lead design and implementation of AI solutions across HR functions such as recruitment, talent management and development, and team member experience and engagement, ensuring these tools are integrated seamlessly into day-to-day operations.
    • Work directly with IT, data science, and HR technology teams to assess, pilot, and scale AI technologies that will improve efficiency and enhance the team member experience.
    • Champion the use of AI to streamline HR processes and create better experiences for both managers and employees, ensuring alignment with our values of Inclusion and Focus.
    • Be hands-on in setting up and evaluating AI tools, ensuring ethical and responsible usage of AI within HR functions, in line with our core values of Integrity and Accountability.
  3. Strategic HR Technology Oversight: 
    • Partner with IT and HR leadership to represent HR and ensure the development and execution of an HR technology roadmap that aligns with and enables the achievement of business and HR strategy. Also represents HR on cross-Tyler business technology initiatives with the need for HR involvement.
    • Collaborate with IT teams to define, implement, and optimize HR technologies that enable scalable, efficient, and compliant operations across multiple regions.
    • Leads tour HR technology roadmap and our growing, global organization.
    • Work directly with HR teams to ensure technology solutions are user-friendly and provide the operational support needed for global growth, particularly through acquisitions.
    • Engage actively in the leadership of the rollout of new technologies and releases and the integration of systems within HR, troubleshooting issues, and ensuring they align with business goals. Ensure the IT team is engaging and partnering with HR effectively.
    • Represents HR for all M&A HR technology diligence, integration and optimization efforts.
  4. Global Payroll Management: 
    • Oversee global payroll operations, ensuring compliance with country-specific regulations and timely processing across all regions.
    • Partner with HR, IT, and finance teams to continuously improve payroll processes, ensuring that they are both efficient and scalable as the company grows organically and through acquisitions.
    • Oversee the identification of areas for improvement and implementing practical solutions to streamline payroll operations and ensure appropriate staffing and risk management of payroll operations.
    • Ensure payroll systems are compliant with local laws, government contracts, and industry standards while maintaining a focus on accuracy, Integrity, and Accountability.
  5. People Operations Leadership: 
    • Lead and mentor a high-performing global People Operations team, fostering a culture of continuous improvement and customer-centricity.
    • Collaborate with HR leadership and business partners to streamline and scale HR processes that support employees, managers, and the overall HR organization.
    • Develop and implement people operations initiatives that align with the company’s strategic priorities and HR vision and roadmap; ensuring that these programs drive business outcomes and strengthen culture and team member experience.
    • Actively engage with teams to drive HR operations that improve the employee experience and enhance operational efficiency across all levels of the organization.
  6. Global HR Operations Strategy & Partnership: 
    • Collaborate with senior HR leaders to align global HR operations with the company’s overall strategic vision, ensuring consistency and compliance across multiple regions.
    • Establish strong relationships with business leaders to ensure HR operations deliver practical solutions that support both short-term goals and long-term growth.
    • Balance strategic vision with hands-on execution, acting as both a leader and a partner who rolls up their sleeves to drive real impact.

Qualifications

  • 10+ years of progressive global leadership experience in HR, with a strong focus on HR operations, talent analytics, global payroll, and HR technology.
  • Demonstrated experience deploying advanced and predictive analytics to drive business outcomes.
  • Proven ability to lead both strategic HR initiatives and day-to-day operations, rolling up your sleeves to work collaboratively with teams and internal stakeholders.
  • Demonstrated expertise and outcomes driving AI initiatives and implementing HR technology solutions, with a hands-on approach to deployment and continuous improvement.
  • Expertise in managing global payroll systems and vendor relationships.
  • Proven ability to select, lead, mentor, and develop teams, fostering a culture of Inclusion and Growth.
  • Strong track record of executing complex HR strategies while maintaining a deep focus and demonstrating Integrity and Accountability through actions and outcomes.
  • Ability to collaborate effectively across departments and regions, building strong relationships and influencing key stakeholders at all levels of the organization.
  • A hands-on, results-oriented continuous improvement mindset with an ability to manage both long-term strategic planning and tactical execution.
  • Strong process and project management skills, with the ability to lead multiple initiatives simultaneously in a fast-paced environment.
  • Experience leading efforts to implement, integrate and support HRIS platforms such as Workday, SAP SuccessFactors, UKG, Jobvite ATS, Cornerstone, or similar technologies.
  • Ability to travel up to 25% of time to Plano, TX or other key office locations.
Preferred Qualifications: 
  • Knowledge of U.S. government contracts and compliance requirements in the public sector.
  • Background that includes strong data and/or finance experience, systems theory/process improvement/change management application, and/or HR certifications (SHRM-SCP, SPHR) preferred.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online

Requisition Number:2025-7207


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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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