Office Manager

Oversee the day-to-day operations of the office and staff needs. Collaborate with and help the team 
as needed while anticipating accommodations. 
Serve as point of contact to vendors and landlord; attend related meetings
• Acts as point person for internal office communications.
• Acts as “go-to” person for employees regarding office and Tyler business.
• Learns Tyler organizational structure in-depth to become a resource with strong knowledge.
• Coordinates building related issues with Tyler’s facilities team.
• Coordinates building amenities with vendors.
• Coordinates new hire and welcome setup with HR and IT.
• Coordinates Tyler office meeting room holds and off property reservations.
• Coordinates office events / activities and catering.
• Coordinates public use of building. Responds to public inquiries tactfully and constructively.
• Assess office needs. Meets with vendors as needed. Annually reassess contracts with vendors to 
ensure we continue to maintain accounts, licenses, subscriptions, and memberships
• Accurately complete, review and submit payroll reports, invoices and expense reports
• Manage costs, scheduling, quality of office experience and safety issues relating to the internal 
operations of the office. 
• Address any questions and complaints such as vendor payment, office processes, internal 
procedures, questions and related issues of varying degrees of complexity and in a courteous and 
timely manner. 
• Maintain a positive office environment for employees, guests and visitors
• Organize and assist with conference registrations and travel planning
• Responsible for purchase of office, food, and other business-related supplies
• Develop and train others on various office systems and procedures. Annually audit systems and 
procedures for updates and accuracy.
• Perform data entry when needed.
• Acquire and maintain knowledge and understanding of current county, city and state commercial 
tenant rules and leasing contract terminology. 
• Send and receive all incoming and outgoing mail, packages and correspondence. Process and 
distribute all incoming mail, packages and correspondence. Document all outgoing mail, packages 
and correspondence.
• Maintain office décor and updates for special occasions such as holidays and parties. 
• Establish and uphold security needs as required and outlined by CJIS and FedRAMP. 
• Managing Stakeholders in the areas of strategy, problem-solving, and decision-making across all 
aspects that involve the use of office space and amenities. 
• Assist with maintaining a secure office and online environment, including continuation of routine, 
defined security procedures
• Anticipate needs of office and employees; fulfill those needs without prompting

• Demonstrate and promote professionalism
• Perform miscellaneous duties, as required