Product Owner

Apply Online

Location

Troy, Michigan

Travel

10-25%

Responsibilities

  • Act in an expert capacity for assigned product(s), providing an understanding of detailed client needs and partnering with engineering teams and stakeholders to ensure we can best address customer needs in ways that support our business goals.  Has a vision for moving forward with assigned product(s).  
  • Responsible for owning a prioritized backlog to ensure we are focused on the right problems at the right time, while developing an appropriate balance of investment into Innovation, Maintenance and Support for the product(s).  
  • Responsible for creating a shared understanding of key customer problems with stakeholders and the engineering teams to help ensure best-fit solutions for business and customer goals.  
  • Establish a regular cadence with user base to demonstrate new features, explain changes to product and share vision of the future.  
  • Influence plans and strategies to achieve the product objectives as related to the product area, including published product roadmaps that will articulate the product direction to both internal departments and external customers.  
  • Collaboration across the product management and R&D organization to help influence priorities and deliver on cross-product goals and initiatives alongside the core product roadmap.  
  • May provide sales support by assisting in responding to RFPs as well as potentially performing on-site or remote demonstrations.  
  • Responsible for launching new capabilities to the organization and ensuring successful adoption across product-line teams, in partnership with the product launch team.  
  • Proactively communicate with senior management on the product’s performance, major issues with the products or any changes in the market or competition related to the product area.  
  • Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer.  
  • Coach and mentor other team members, building professional skills and domain knowledge. 
  • Accountable for the design requirements and documentation with consideration for the maintainability, profitability, and growth of the software.  
  • Expand on product management competencies to improve execution and product success.
  • Occasional travel may occur. 
  • Perform other duties as assigned. 

Qualifications

  • Bachelor's degree Computer Sciences, Management Information Science, or Business.  Equivalent work experience may substitute for degree requirement.
  • Strong understanding of the product domain (Public Safety Software for Fire Departments, including Pre-Plans and Inspections, Dispatch/Emergency Response, Fire Records Management, etc.) and the associated technology involved.
  • Proven track record influencing product direction and delivering positive outcomes.
  • Excellent analytical and problem-solving skills.
  • Excellent knowledge and understanding of the full software development lifecycle and associated methodologies is helpful.
  • Attention to detail, while being able to articulate the big picture.
  • Excellent planning and organizational skills involving the ability to manage multiple work tasks effectively.
  • Excellent time management skills.
  • Excellent interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
  • Proficient with Microsoft Office and other software collaboration tools (Jira, Confluence, Coda, etc.)

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online


Requisition Number:2024-4382

#DICEPS

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events