Product Manager, Payments Cashiering

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Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Tyler Payments group provides secure, innovative, and scalable payment processing solutions that power transactions across diverse public sector verticals.
The Product Manager - Cashiering, will help define and drive the product vision and roadmap for our public sector Cashiering and POS products. This role will work cross-functionally with business leadership, sales, engineering, support, compliance, and stakeholders to deliver on our over the counter product vision. The ideal candidate is a strategic thinker with a strong background in transaction based software product, experience with customer facing roles and familiar with ERP, accounting, finance or payment systems. 

Location

Overland Park, Kansas | Troy, Michigan

Travel

0-5%

Responsibilities

  • Research market problems
  • Conduct onsite and virtual visits to client sites
  • Conduct interviews with stakeholders, clients and prospects 
  • Attend industry conferences and user gatherings
  • Research competing products and organizations
  • Prioritize business value to deliver
  • Evaluate incoming requests, requirements, and suggestions
  • Maintains strategic and tactical roadmaps for their product portfolio
  • Validate priorities and plans with business and stakeholders
  • Communicate requirements as Product Requirement Documents
  • Consult with designers & engineers on mockups, prototypes, and technical solutions
  • Deliver new solutions to the market  
  • Evangelize and drive adoption of payment products
  • Manages KPIs and measures adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Vendor meetings, industry events and Tyler conferences.

Qualifications  

  • Experience with eComm, payment and/or revenue collection solutions
  • Experience working in a multi-facetted role especially customer/partner/stakeholder-facing engagements.
  • Strong business, project and task management skills
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user centered design
  • Proficiency with written, verbal, and presentation communication forms
  • A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively
  • Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
  • Required (but limited) ability to travel to client sites, conferences, and Tyler offices.
  • Experience with/in public sector and government sector preferred.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2025-7404




Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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