QA Engineer, Tyler Jury

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At Tyler Technologies, we believe that jury duty should be painless for jurors and for anyone on the court staff who is a part of the process. That’s why we’ve built a jury management solution with capabilities that make the entire process as streamlined and efficient as possible, providing an easy experience for everyone involved.        
    
You will work in a flexible, friendly, and collaborative product team consisting of product analysts, designers and developers. You’ll get to work on the industry’s top-selling Jury Management Solution, which spans across our suite of Jury products.        
        
As our Quality Assurance Engineer, you will play a pivotal role in establishing and leading rigorous QA standards within the team, guaranteeing the functionality of our products aligns seamlessly with user and stakeholder expectations. This includes continuous iteration of a test plan, developing, and maintaining an exhaustive end-to-end automated test suite, and manual testing.        
        
Our team works in a hybrid model, combining a blend of in-office and remote work. You will be required to come to our Downtown Vancouver office 3 days a week. If you’re an eager learner and a thoughtful, kind, supportive human, we’d love to have you on our team!        

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Vancouver, BC

Travel

0-5%

Responsibilities

  • Fully learn all features of our products to complete a comprehensive test plan
  • Create test cases and test plans in JIRA Zephyr to validate "conditions of satisfaction" provided by the Product Owner
  • Ensure tests are kept up to date with the application's features
  • Conduct test plans and test case review sessions with the team
  • Write end-to-end tests in Microsoft Playwright using Javascript/SQL
  • Regularly review test results and take any required action
  • Review Pull Requests for functionality and ensure appropriate tests have been written
  • Update application dependencies and perform regression testing
  • Create, document and train other team members in QA best practices
  • Ensure the team is creating unit, integration and end-to-end tests
  • Work with DevOps/SysOps to integrate automated tests into the CI/CD pipeline
  • Evaluate and use third-party tools to test for accessibility, security and performance
  • Perform manual testing as needed

Qualifications

  • You have a strong track record of software quality assurance/testing or related experience, including but not limited to writing automated end-to-end tests using JavaScript, HTML, and SQL with an automated test tool
  • You thrive in a highly collaborative environment, in-office and remotely
  • You enjoy taking existing QA processes to the next level in terms of quality, organization and standardization of procedures
  • You find satisfaction in digging into ambiguous problems and working with coworkers to create clear solutions
  • You embrace a "growth mindset"; you see challenges as opportunities for growth, embrace learning, and are resilient in the face of setbacks

Nice to Haves

  • Diploma or Bachelor's degree in Computer Science or similar. Equivalent work experience may substitute for degree requirements.
  • Experience with Agile Scrum development processes.
  • Experience testing for WCAG/ADA-compliant software quality standards
  • Experience integrating automated unit tests into AWS pipelines
  • Experience with load testing and security testing
  • Include a Cover Letter where you introduce yourself to us as a colleague and include examples of how you have successfully influenced a product’s quality standards
#LI-SB1#LI-HYBRID

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Requisition Number:2024-4428


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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