Quality Assurance Analyst

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The Quality Assurance analyst tests and quality assures programs, application modules and products of increasing complexity created by the development team using systematic quality assurance techniques.  The analyst will develop automated test scripts, provide support for various modules to customers, peers and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.     

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Manila, Philippines

Travel

0-5%

Responsibilities

  • Test and validate program modules of increasing complexity to meet specifications and procedures standards.
  • Conduct thorough and accurate testing of web-based applications (PHP/Mysql/Javascript).
  • Document software defects in Jira and proactively communicate with software developers.
  • Validate all written documentation for assignments for accuracy and completion.
  • Validate software releases of basic complexity prior to distribution.
  • Write automated test scripts (Selenium or similar).
  • Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
  • Adhere to and assist in the development of standards and procedures.
  • Assist with reviewing and editing test case scripts and writing queries.
  • Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
  • Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
  • Assist in the design and requirements for new products.
  • Provide analysis and consulting support for development and support employees.
  • Participate in daily standups, sprint-planning and retrospectives.
  • Occasional travel may occur.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
  • Prior experience (3+ years) in software quality assurance required; Tyler software or related experience helpful.
  • Solid analytical and problem solving skills involving sound decision making and effective resolutions.
  • Solid understanding of QA testing methodologies and practices is required.
  • Familiarity with basic coding and/or scripting is preferred.
  • Agile software development familiarity is required.
  • Keen attention to detail.
  • Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
  • Strong time management skills with proven track record of delivering successful results.
  • Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
  • Firm knowledge and experience with relational databases including solid knowledge and understanding of MySQL and query writing
  • Proficient with Microsoft Office.
  • Ability to self-motivate and work independently as well as collaborate with a team.
  • Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
  • Ability to be effective in a fast paced environment.
  • Prior experience testing PHP applications is an advantage.
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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2024-4076

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Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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