TechOps Engineer

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Tyler's Corporate Cloud Services team is hiring a TechOps Engineer to join our TechOps team.  A TechOps Engineer builds and runs large-scale, distributed, fault-tolerant systems deployed on Tyler's cloud platforms. This Engineering role ensures that the services supporting Tyler’s applications have reliability, and uptime appropriate to users' needs as well as monitor systems capacity and performance for best user experience. Additionally focusing on optimizing existing systems, building infrastructure, and eliminating work through automation using the latest guidelines set by the Enterprise security, engineering, and development guidelines.     

 

Responsibilities    

  • Engineer and maintain systems that support core Cloud Infrastructure Services.
  • Automate operational tasks and the gathering of service level indicators.
  • Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions, gather ROI details and advising Leadership.
  • Interact with the DevOps and Engineering teams, on new projects and complex systems to support the business.
  • Prepare and maintain documentation on operational tool sets and cross-train personnel on their use and maintenance.
  • Be collaborative with excellent communication skills.
  • Be able to learn new technologies independently and quickly.
  • Be able to manage one’s own work setting expectations and priorities.
  • Be familiar with and adhere to a strict change control policy, with an eye toward never violating PCI, CJIS, SSAE or other standards-based certifications maintained within the Tyler Datacenters.
  • Will be required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).

 

Qualifications 

  • Three to five years IT career spanning any of the following: support, development, infrastructure and/or data analytics/dba
  • Hands on experience of deployment and support of applications in any one of Amazon Web Services, Azure, or Google Cloud
  • Understanding of industry standard IAM practices.
  • Practical experience with architecting automation solutions
  • Cloud Based deployment automation tools such as Terraform, CloudFormation, Heat, etc.
  • Experience with Virtualization technologies, AWS AppStream preferred.

#LI-Hybrid

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Remote

Travel

0-5%

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2024-4343


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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