ADDITIONAL NOTICES
Certain states and countries where Tyler operate have enacted data privacy legislation that provide their residents with certain rights with respect to businesses’ collection, use, and disclosure of residents’ personal information. For more information about a particular jurisdiction, please see our jurisdiction-specific notices below.
(a) Notice to California Residents
As a resident of California, you have rights under the California Consumer Privacy Act, California Civil Code § 1798.100 et seq., (with any implementing regulations and as may be amended from time to time, “CCPA”) relevant to your Personal Information (as defined under the CCPA), as well as other laws. The rights described herein are subject to exemptions under the CCPA and other limitations under applicable law.
California Consumer Rights Under the CCPA: If your Personal Information is subject to the CCPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we provide you access to the following no more than twice in a 12-month period:
- the categories and specific pieces of Personal Information that we have collected about you;
- the categories of sources from which the Personal Information is collected;
- the business or commercial purpose for collecting or sharing your Personal Information;
- the categories of third parties with whom we share your Personal Information; and
- the categories of Personal Information that are sold or, as applicable, shared (as defined under the CCPA) and the categories of third parties to whom the Personal Information was sold or, as applicable, shared.
- Request that we delete your Personal Information, subject to exceptions under the CCPA or other applicable law; and
- Request that we not “sell”, or, as applicable, share your Personal Information by opting out of the sale or sharing of your Personal Information.
- As applicable, request that we limit our use and/or disclosure of your sensitive Personal Information.
- As applicable, request that we correct your Personal Information.
California residents also have the right not to receive discriminatory treatment for the exercise of any of the privacy rights conferred by the CCPA, as described in this section. We will not discriminate against you because you have exercised any of your rights under the CCPA.
How to Submit a Request Access to or Deletion of Your Personal Information: If you wish to exercise your right to request access to your Personal Information or deletion of your Personal Information please submit your request please submit your request by completing the CCPA California Resident Request Form available here https://nic.egov.com/privacy-policy, by calling our toll free number: 1-800-772-2260, Option 7, or by email: ccpa@tylertech.com. To ensure we can verify your identity and help us respond to your request please provide us with your full name, email, and home address, and clearly indicate which of the rights you wish to exercise.
We are required to provide you with access to your Personal Information or delete your Personal Information only in response to verifiable consumer requests. We will compare the information you have provided as part of submitting the request to any information we may have in our possession in order to verify your request. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used only for verification purposes and responding to your request.
Requests made through Agents: Please note that you may authorize an agent to exercise any of these rights. If you use an agent, we will take measures to verify your agent’s authorization to act on your behalf and we may require more information to ensure proper verification of you and your agent’s identity and authorization.
We do not sell or, as applicable, share your personal information; however, we are required to let you know that you have the right to opt-out of the sale or sharing of your personal information if we ever engage in such activity[ies].
Additional California Privacy Rights: Pursuant to California Civil Code § 1798.83, California residents may also ask us to provide them with (i) a list of certain categories of personal information (as defined in section 1798.80(e)) that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. California residents may make one request per calendar year.
To make this request, you may contact us at privacystatement@tylertech.com. In your request, please include a subject line that states “CA Shine the Light Request”, state that you are a California resident, and provide a current California address for our response.
(b) Notice to Virginia Residents (effective January 1, 2023)
As a resident of Virginia, you have rights under the Virginia Consumer Data Privacy Act, Va. Code Ann. § 59.1-571 et seq., (with any implementing regulations and as may be amended from time to time, “VCDPA”) relevant to your Personal Data (as defined under the VCDPA). The rights described herein are subject to exemptions under the VCDPA and other limitations under applicable law.
Virginia Consumer Rights Under the VCDPA: If your Personal Data is subject to the VCDPA, you may have certain privacy rights with regard to that information. You may have the right to:
- Request that we confirm whether we are processing your Personal Data, and provide you access to your Personal Data;
- Request that we correct inaccuracies in your Personal Data;
- Request that we delete your Personal Data;
- Request that we provide you with your Personal Data in a portable and, to the extent technically feasible, readily usable format; you may make this request no more than two times per calendar year; and
- Opt out of our processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of your Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects that concern you.
Submitting Requests to Exercise Your Rights under the VCDPA. If you wish to exercise any of your rights under the VCDPA, please submit your request by calling our toll-free number: 1-800-772-2260, Option 7 , or by sending us an email at privacystatement@tylertech.com that includes your full name, email address, and home address, and clearly indicates which right or rights under the VCDPA you wish to exercise. The information collected through this process will be used only for responding to your request.
In order for us to comply with your request to exercise your rights, we may need to verify your identity. To do so, we will compare the information you provide as part of submitting the request to any information we may have in our possession. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to, or deleted or altered by, any person who does not have the right to do so. The information collected through this process will be used only for verification purposes and responding to your request.
Appealing Tyler’s Declination to Take Action on a Consumer Request. If Tyler declines to take action in response to your request to exercise your rights under the VCDPA, you may appeal that decision by calling our toll-free number: 1-800-772-2260, Option 7 or by sending us an email at privacystatement@tylertech.com, clearly indicating that you would like to appeal Tyler’s decision. If your appeal is denied, you may contact the Virginia Attorney General at https://www.oag.state.va.us/contact-us/contact-info.
We do not sell your Personal Data or process your Personal Data for targeted advertising; however, we are required to let you know that you have the right to opt-out of the sale or processing of your Personal Data if we ever engage in such activity.
(c) Notice to Nevada Residents
Nevada residents may direct a business that operates a website not to sell certain personal information (e.g., social security numbers; driver’s license numbers or other identification numbers; or account numbers in combination with the required access code or password) that the business has collected. Although Tyler does not sell your personal information, you have the legal right to opt out of the sale of your personal information, even if your information is not currently being sold. For additional information about your rights, please contact us at privacystatement@tylertech.com.