Florida Enterprise ERP User Group Meeting

Please join us for an informative Enterprise ERP User Group Meeting! Here are some FAQs to review before you attend!

  • There is no cost to attend.
  • In the event of a canceled on-site meeting, a virtual one on the same day will be offered in its place.
  • Complimentary breakfast and lunch items will be available. Please let us know ahead of time if you have any food allergies for which we must accommodate.
  • Water will be available via refill station, we recommend bringing a water bottle to the meeting.
  • This live event will not be recorded or be available for virtual attendance.
  • Please send any additional questions to EERPStateUserGroup@tylertech.com
  • Attendance is limited, please let us know if you are unable to attend and we will cancel your registration.

Agenda

8:30 - 9:00 AM: Check-in, Coffee, & Networking

9:00-9:50 AM: Morning General Session (CPE)  

  • Enterprise ERP in Motion

10:00-10:50 AM: Breakout 1 Sessions (run concurrently - choose one)

  • Utility Billing – Updates, Questions, Solutions (CPE)
  • Human Resources – Why Aren’t We Using This? (CPE)
  • Manage & Detect Threats Before They Become a Breach

11:00-11:50 AM: Breakout 2 Sessions (run concurrently - choose one)

  • SaaS Platform Modernization – Improving Your Client Experience (CPE)
  • Hub Dashboarding 101 – Let’s Build Our Workspace (CPE)
  • Aligning Your Florida Budget with Priorities (CPE)

12:00-1:00 PM: Lunch and Networking

1:00-1:50 PM: Breakout 3 Sessions (run concurrently - choose one)

  • Accounts Payable – Post Processing Solutions and AP Automation (CPE)
  • Payroll/Human Resources Roundtable
  • System Administration Roundtable

2:00-3:00 PM: Breakout 4 Sessions (run concurrently - choose one)

  • Financials Roundtable
  • Administrating Your System – Covering the IT Management of Your EERP Solution (CPE)
  • Building Community – Let’s Make the Most of Our Resources (CPE)

Session Descriptions:

Enterprise ERP in Motion: Join us in our opening session introducing our 2026 state user group experience, and a showcasing of different Tyler programs that reiterates our commitment to supporting you.

Utility Billing – Updates, Questions, Solutions: A great opportunity to work with Utility Billing Tyler experts. This session focuses on functionality, efficiency, updates, and addressing common problems experienced in the Utility Billing module.

Human Resources – Why Aren’t We Using This?: There are many programs tied to our HCM module that you already own. In this session, we showcase and discuss built-in programs that may provide value to you—Position Control, Personnel Actions, Recruiting, and Salary and Benefit Projections.

Manage & Detect Threats Before They Become a Breach: Don’t miss this session on how Tyler Cybersecurity’s Fraud, Risk & Compliance (FRC) Solution delivers 24/7 protection with AI-driven monitoring and expert human analysis. See how the tool strengthens ERP security, cuts costs through automation, and meets compliance standards like NIST and HIPAA. Learn how the centralized FRC Portal gives real-time visibility into user activity, helps identify threats early, and streamlines incident response.

SaaS Platform Modernization – Improving Your Client Experience: Learn about Tyler’s commitment to user experience and modernization. This session covers the benefits of modernization, process timelines, VPNs, printer integrations, product integrations, and ease of access for System Admins.

Hub Dashboarding 101 – Let’s Build Our Workspace: Learn to build your HUB workspace using various tools that improve your workflow and efficiency. Includes post-session documentation with step-by-step instructions on dashboard creation.

Aligning Your Florida Budget with Priorities: Explore how Priority Based Budgeting goes beyond traditional line-item budgeting to deliver detailed spending insights. Learn how the tool incorporates data beyond ACFR reports, uses advanced data models for analysis, and supports earning a GFOA Distinguished Budget Presentation Award.

Accounts Payable – Post Processing Solutions and AP Automation: A two-part session addressing common AP team issues such as EFT processing, reversals, re-issuance, and automation. Learn about Tyler’s AI-driven AP automation to improve accuracy and efficiency in invoice generation.

Payroll/Human Resources Roundtable: Open discussion for attendees to share challenges and best practices regarding payroll and HR processes within Enterprise ERP.

System Administration Roundtable: Open discussion among attendees about System Admin topics, focusing on shared challenges, reporting needs, and process optimization within Enterprise ERP.

Financials Roundtable: Open discussion about financial topics within Enterprise ERP. Attendees are encouraged to bring specific topics or questions to enhance group discussion.

Administrating Your System – Covering the IT Management of Your EERP Solution: Learn from System Admin experts about key tools to manage EERP, including release cycles, Tyler Deploy walkthroughs, and upgrade scheduling.

Building Community – Let’s Make the Most of Our Resources: Explore Tyler’s community tools, refine notifications, learn effective search prompts, and discover community resources to better handle challenges.

CPE Credit Information

Morning General Session

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Utility Billing – Updates, Questions, Solutions

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Computer Software & Applications

Human Resources – Why Aren’t We Using This?

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Personnel/HR

SaaS Platform Modernization – Improving Your Client Experience

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Hub Dashboarding 101 – Let’s Build Our Workspace

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Aligning Your Florida Budget with Priorities

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Finance

Accounts Payable – Post Processing Solutions and AP Automation

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Accounting

Administrating Your System – Covering the IT Management of Your EERP Solution

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Building Community – Let’s Make the Most of Our Resources

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

NASBA CPE Disclaimer

Attendees are eligible to earn 1 CPE credit for attending each eligible Breakout Session attended, for a total of 5 possible CPE credits for the entire User Group Meeting. Please note attendance will be verified for CPE credit. Live attendance for at least 50 minutes per CPE-eligible session is required.

Tyler Technologies, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.learningmarket.org. One CPE = 50 minutes of instruction

Complaint Resolution Policy

For more information regarding administrative policies, such as complaints and cancellations, Please contact: Enterprise ERP State User Group Information EERPStateUserGroup@tylertech.com