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Fire & EMS Suite Overview
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Streamline Records, Reporting, Analytics, and Administrative Processes

When the scene clears and a call for service is over, the job is still not complete. Fire departments and EMS agencies need to properly document and track mission-critical data, remain compliant with mandates, and handle the administrative side of operations. Smart reporting and administrative technology simplify post-incident tasks helping first responders save time, improve efficiency, and stay focused on protecting life and property.

  • Identify trends and drive proactive response with analytics and ad hoc reporting to anticipate needs and allocate resources more effectively

  • Stay federally compliant with incident reporting standards using future-forward technology that integrates directly with the National Emergency Response Information System (NERIS) via Application Programming Interfaces (API) — streamlining workflows and supporting efficient, accurate data submission

  • Streamline administrative functionality with digital tracking of personnel activities, training progress, and the Length of Service Award Program (LOSAP) management

  • Reduce data entry and improve documentation accuracy by digitally sending reports and seamlessly transferring data from Electronic Patient Care Reports (ePCRs) powered by the National Emergency Medical Services Information System (NEMSIS 3.5) compliant technology to fire reports, utilizing auto-complete to submit to NERIS

Reporting

Write reports faster and more accurately with integrated fire and EMS reporting tools. With advanced analytics and ad hoc reporting capabilities, command staff can run reports, identify trends, and make more informed, proactive decisions. Records management tools support compliance with both the National Fire Incident Reporting System (NFIRS), and it’s upgraded replacement, the National Emergency Response Information System (NERIS). In addition, NEMSIS 3.5 certified ePCR functionality streamlines electronic patient care reporting, helping departments meet regulatory mandates efficiently.  

Fire and EMS reporting tools include:

  • Reporting/Analytics: Gain deeper insights that enable responders to make proactive, data-driven decisions through call documentation and analytics tools that provide pre-built, customizable reports
  • NERIS and NFIRS Incidents: Reduce risk and remain compliant while improving visibility across inspections, incident reporting, and operational performance with technology designed to streamline NERIS and NFIRS reporting
  • NEMSIS 3.5 ePCR: Facilitate better health information exchange through a fully compliant electronic patient care reporting (ePCR) system
  • Investigations: Simplify NFPA 921 and 1033 compliant investigations through built-in consent and property custody forms and seamless data integration
  • Exposures: Prioritize responder safety and stay on top of exposure incidents for fire and emergency medical response, allowing for easy tracking and documentation that aids in cancer-related prevention and mental health efforts

Administration

Managing the administrative side of fire departments and EMS agencies shouldn’t have to be time consuming. Equipped with a comprehensive suite of tools — from personnel tracking and LOSAP management to billing integrations — first responders can count on a secure, cloud-native system that streamlines operations, enhances accuracy, and saves time, all within one easy-to-use system. 

Administration tools include:

  • Billing Company Integration: Maximize efficiency and compliance by automating claims, reducing errors, and accelerating reimbursements with a streamlined billing provider integration
  • LOSAP Management: Simplify reporting, reduce paperwork, monitor eligibility, and automate service credit calculations for Length of Service Award Program (LOSAP) tracking
  • Data Conversions: Migrate, safely store, and quickly access historical records easily
  • Custom Forms: Improve inspections and incident reports with user-friendly forms that are designed to fit agencies’ unique needs
  • Personnel Management, Daily Logs, and Event Scheduling: Efficiently track daily activities, certifications, training statuses, roles, and availability while automating training sessions and community events within one centralized solution
  • Document Storage: Ensure the right people have the right documents at the right time, with improved organization through streamlined document storage

Want more information?

Download the Fire & EMS suite overview brochure to learn how to remove unknowns and increase the safety of responders.

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Have questions?

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Creating safer communities and a more just society.

From dispatch to disposition, Tyler Alliance connects data and processes between public safety and criminal justice departments, agencies, and jurisdictions. By breaking through the silos, Tyler Alliance is improving safety, responsiveness, efficiency, and the administration of and access to justice.

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