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Appraisal & Tax

We provide solutions to manage all aspects of the property tax life cycle. Tyler pioneered computer-assisted mass appraisal (CAMA), and developed integrated software solutions for tax billing and collections, CAMA, and assessment administration functionality.

Appraisal Services
Computer-Assisted Mass Appraisal
Tax Billing & Collection

Civic Services

Civic Services

Our permitting and community development solutions are designed for your agency and the community you serve. Our solutions include permitting, enforcement, business licensing, compliance, asset management, 311 requests, and utility billing.

Asset Management
Business Management
Community Development
Correspondence Management
Environmental Health
Fire Prevention
Motor Vehicle
Parks & Recreation

Corrections

Corrections

Seamlessly connect courts, public safety, and supervision agencies to ensure safer and more efficient operations for correctional facilities. Give your justice partners access to secure, cloud-hosted critical and sensitive data including pre-booking information from officers in the field and inmate scheduling information for the court.

Administration & Facility Management
Communication Tools & Services
Financial Management
Reentry Tools & Programs

Courts & Justice

Courts & Justice

Courts and justice agencies at every level — state, district, county and municipal — share a common need for software solutions that simplify processes, improve workflow, and ensure efficient and consistent operations. Tyler has the products and services to do it.

Civil Process
Court Case Management
Automated Court Document Processing
Electronic Filing
Investigations & Audits
Jury Management
Justice Insights
Prosecution & Attorneys
Remote Hearings
Supervision

Cybersecurity

Cybersecurity

Protecting your organization from cyberattacks is a full-time endeavor that grows more demanding, specialized, and sophisticated every day. Tyler has the expertise and resources to help you advance your cyber maturity and improve your cyber resilience.

Cyberthreat Services
Managed Threat Detection
Vulnerability Scanning

Data & Insights

Data & Insights

Empower your organization to access a single source of trusted data and securely share analysis, visualizations, and performance measurements across multiple departments and programs. Reuse your data and allow employees to transform data into insights on financial, operational, and strategic outcomes.

Enterprise Data Platform
Finance Insights
Open Data Platform
Performance Insights

Disability & Benefits

Disability & Benefits

Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need it most, all while lowering cost and streamlining the process.

Disability Benefits Management
Home & Community Based Services
Veterans’ Benefits
Vocational Rehabilitation
Workers’ Compensation Case Management

ERP

ERP

Public sector agencies manage a variety of complex, mission-critical tasks each day — from monitoring the city budget and generating payroll for municipal employees to collecting revenues from citizens and generating utility bills. Our ERP financial solutions are designed to manage public sector core business functions no matter the size or complexity of the organization — from small towns to large cities and counties.

Financial Management
Human Resources Management
Revenue Management
Utilities

Land & Official Records

Land & Official Records

Instant access to the tools you need to tackle your most complex recording challenges in a single, secure, and unified system. You’ll save time, increase efficiency, and provide the unparalleled level of customer service your constituents expect and deserve.

Public Access & Transparency
Records Management

Outdoor Recreation

Outdoor Recreation

Discover the industry's leading outdoor recreation platform designed specifically for local, state, and federal agencies.

Campground & Park Reservations
Hunting & Fishing Licensing
Parks & Recreation

Payments

Payments

Built exclusively for government, Payment Processing and Point-of-Sale Cashiering are a comprehensive and trusted suite of solutions designed to simplify payment processes and provide secure, flexible, and scalable payment and cashiering offerings.

Corrections and Jail Disbursements
Digital Disbursements and Payouts
Jury and Court Disbursements
Payment Processing
Point-of-Sale Cashiering

Productivity Tools

Productivity Tools

Transition work processes from paper-based to electronic for a green, efficient organization. Streamlined workflows through customized, electronic document management tools translate into real-time and dollar savings.

Content Management
Meeting Management

Public Safety

Public Safety

Tyler’s public safety solutions improve situation awareness and enhance safety and productivity for public safety professionals. We’ve drawn from our extensive experience to design, develop, deliver and support integrated cloud software solutions to meet each agency’s unique needs.

Citation Management
Computer Aided Dispatch
Fire & EMS
Law Enforcement Records Management
Mobile Operations
Public Safety Analytics

Regulatory

Regulatory

Our regulatory solutions help government agencies and departments of any size simplify every aspect of regulatory compliance — from workflow and process to licensing and enforcement — with software to handle the unique needs of your organization.

Business Licensing for Local Government
Cannabis Licensing
Regulatory Case Management

School ERP

School ERP

When it comes to the financial, human capital, and facility management needs of your school, our software helps you actively plan for change, achieve organizational goals, operate within approved budgets, and hire and retain the right employees. Attain optimal student achievement by making strategic decisions about your school district and workforce.

Facility Management
Financial Management
Human Resources Management

Student Transportation

Student Transportation

When information flows seamlessly between transportation directors, administrators, drivers, and parents, school districts can deliver safer, more efficient transportation to every student. Our solutions connect every aspect of transportation management, helping districts advance their operations and make student-first decisions.

Bus Routing
Field Trip Management
GPS Tracking & Tablets
Integration Platform Services
Parent Communication
Student Ridership
Vehicle Maintenance

Resources

About Us

About Tyler

About Tyler

Led by a talented group of leaders, we have a rich history and a genuine care for being more than just a technology company.

Corporate Responsibility
Leadership Team
Board of Directors
Locations
Our Mission, Vision, & Values
Product Name Update FAQ

Media Room

Media Room

Find the latest information about our company – specially curated for members of the media and investors.

Corporate Overview
Fast Facts
Press Releases

Partners

Partners

We collaborate with public sector and technology experts to stay current on ways to improve our communities.

Association Partners
Government Contract Procurement Vehicles
Small Business Program
Technology Partners
Tyler Platform Alliance

Security & Compliance

Security & Compliance

Remaining vigilant about security and maintaining compliance with industry standards are part of our commitment to our clients.

Application Security
Bug Reporting
GDPR Compliance
PCI Compliance
PCI Training
SOC Compliance

Tyler Client Difference

Tyler Client Difference

We partner with our clients to make sure they get the most out of their software. See the Tyler difference.

Attend an Event
Client Tools
Connected Communities
Tyler Excellence Awards
Why Tyler

Careers

Client Support

Solutions
Resources
- Blog
- Downloads
- Events
- Podcast
- Success Stories
- Tyler in the News
- Videos
About Us
Careers
- Job Openings

ERP Pro 10 Cloud Utility Billing: Refunds Virtual Learning Lab

This course teaches students how to issue refunds in the utility billing application. It addresses how to issue refund checks that result from a billing packet and how to manually process refund checks for utility billing customers.

Please download and print the following guide(s) for this class before attending:

ERP Pro 10 Cloud - Utility Billing - Refunds - User Guide
ERP Pro 10 Cloud - Utility Billing - Refunds - Activity Guide

CPE Information

For instructions on preparing for your session, cancellation/late policies, minimum registration policy, and information on printing student guides, visit our Additional Information for Live Sessions page.

Content covers ERP Pro 10 Cloud. Not included in Tyler U subscription.

CPE Credit Information

1 CPE Credits

Continuing professional education (CPE) is required for CPAs to maintain their professional competence and provide quality professional services. Tyler Technologies is a CPE program sponsor and is proud to offer CPE credits for qualifying virtual learning labs. View the Advanced Preparation CPE Document found at for more information on earning CPE credits through virtual learning labs. Advanced Preparation CPE Document.

Additional Information

Registration Deadline: Jun 8, 2026 9:00 AM CT

For instructions on preparing for your session, cancellation/late policies, and information on printing student guides, visit our Additional Information for Live Sessions page here: https://tylertech.csod.com/catalog/CustomPage.aspx?id=221000511.