Iowa Enterprise ERP User Group Meeting

Please join us for an informative Enterprise ERP User Group Meeting! Here are some FAQs to review before you attend!

  • *Breakfast and lunch items will be available, to comply with Iowa’s gift rules for public officials and employees, attendees will be billed after the event for the per-person cost of provided refreshments and lunch. Please let us know ahead of time if you have any food allergies for which we must accommodate.
  • This live event will not be recorded or be available for virtual attendance.
  • Please send any additional questions to EERPStateUserGroup@tylertech.com
  • Attendance is limited, please let us know if you are unable to attend and we will cancel your registration.

Agenda

8:30 - 9:00 AM: Check-in, Coffee, & Networking

9:00-9:50 AM: Morning General Session (CPE)  

  • Tyler’s Commitment to Client Experience

10:00-10:50 AM: Breakout 1 Sessions (run concurrently - choose one)

  • Human Resources – Why aren’t we using this? (CPE)
  • Accounts Payable - Post Processing solutions and AP Automation (CPE)
  • Administrating your System - Covering the IT management of your EERP solution (CPE)

11:00-11:50 AM: Breakout 2 Sessions (run concurrently - choose one)

  • Building Community – Lets make the most of our resources (CPE)
  • Deductions, Benefits, and Pre/Post-Tax Handling (CPE)
  • Utility Billing – Updates, Questions, Solutions (CPE)

12:00-1:00 PM: Lunch and Networking

1:00-1:50 PM: Breakout 3 Sessions (run concurrently - choose one)

  • SaaS Platform Modernization – Improving your Client Experience (CPE)
  • Tyler Cashiering - Information, Answers, Solutions (CPE)
  • Hub Dashboarding 101 – Lets build our workspace (CPE)

2:00-3:00 PM: Breakout 4 Sessions (run concurrently - choose one)

  • Financials Roundtable
  • Payroll/Human Resources Roundtable
  • System Administration Roundtable

Session Descriptions:

Tyler’s Commitment to Client Experience: Join us in our opening session introducing our 2026 state user group experience, and a showcasing of different Tyler programs that reiterates our commitment to supporting you.

Human Resources – Why aren’t we using this?: There are many programs tied to our HCM module that you already own. In this session we showcase and discuss built in programs that may provide value to you. Position Control, Personnel Actions, Recruiting, and Salary and Benefit Projections are all presented in this opportunity to see what you may be missing out on. Ideal Participants:

  • HCM Directors
  • HCM Superusers

Accounts Payable - Post Processing solutions and AP Automation: A two-part financial session. Part one addresses the common problems our AP teams experience post invoice generation such as EFT processing, reversals of both EFTs and Checks, and re-issuing payments. Part two is a dive into AP automation, our AI solution to invoice transcription, improving your team’s efficiency and accuracy when it comes to generating invoices. This part of the program so that you are always prepared when experiencing a challenge. Ideal Participants:

  • Financial Directors
  • Accounts Payable Supervisors
  • Accounts Payable End-Users

Administrating your System - Covering the IT management of your EERP solution: Join our System Admin experts in covering the necessary tools we use to administrate our EERP program. Release Cycles, Tyler Deploy Walkthroughs, Upgrade Scheduling, and many more are covered to ensure you have the tools necessary to properly administer your EERP software. Ideal Participants:

  • IT Personnel
  • EERP System Managers

Building Community – Lets make the most of our resources: Take a deep dive into the various tools that Tyler provides its users. In this session we are going to make the most of our community resources. We’ll refine our community notifications, look at appropriate prompts to use in our search engines, and explore every part of the program so that you are always prepared when experiencing a challenge. Ideal Participants:

  • EERP End-users
  • EERP Super-Users
  • EERP Supervisors

Deductions, Benefits, and Pre/Post-Tax Handling: This session breaks down common payroll deductions and benefit contributions, with a focus on how pre-tax and post-tax deductions affect taxable wages and net pay. By the end of the session, learners will be able to better distinguish pre-tax from post-tax deductions, understand how pre-tax deductions reduce taxable wages, and much more. Ideal Participants:

  • Payroll End-Users
  • HCM Staff

Utility Billing – Updates, Questions, Solutions: A great opportunity to work with Utility Billing Tyler experts. Join this session focused on functionality, efficiency, updates, and addressing common problems experienced in the Utility Billing module. Ideal Participants:

  • Utility Billing Supervisors
  • Utility Billing End-Users

SaaS Platform Modernization – Improving your Client Experience: Join us to learn about Tyler’s commitment to User Experiences, this session focuses on the benefits of modernization, what it means to your organization, what the process looks like and its timelines. Topics such as VPN’s, Printer integration, Microsoft Integrations, and ease of access are all discussed in this new System Admin focused session. Ideal Participants:

  • IT Personnel
  • EERP administrators

Tyler Cashiering - Information, Answers, Solutions: Join our Cashiering expert to gain a better understanding of Cashiering module. Engage with our Retail and Counter mode demonstration, ask questions about the functionality, and connect with fellow Cashiering users. Ideal Participants:

  • Cashiering end-users
  • Cashiering super-users
  • Financial and Revenue specialists

Hub Dashboarding 101 – Lets build our workspace: Join us in building your HUB. This session will give you the tools necessary to create a workspace that works for you. Looking at various tools, we explore options that improve your workflow and increase your efficiency. All attendees will be given post-session documentation providing step-by-step instructions on how to create dashboards covered during the session. Ideal Participants:

  • EERP End-users
  • EERP Super users

Financials Roundtable: This session is devoted to open discussion amongst attendees regarding Financials topics. While typically not ideal for troubleshooting ongoing issues, this is a great opportunity to inquire about approaches others take to various challenges with reporting needs or completing processes within Enterprise ERP. For the most fruitful discussion, come prepared with one or two topics you would like to learn more about or discuss!

Payroll/Human Resources Roundtable: This session is devoted to open discussion amongst attendees regarding Payroll and Human Resources topics. While typically not ideal for troubleshooting ongoing issues, this is a great opportunity to inquire about approaches others take to various challenges with reporting needs or completing processes within Enterprise ERP. For the most fruitful discussion, come prepared with one or two topics you would like to learn more about or discuss!

System Administration Roundtable: This session is devoted to open discussion amongst attendees regarding System Admin topics. While typically not ideal for troubleshooting ongoing issues, this is a great opportunity to inquire about approaches others take to various challenges with reporting needs or completing processes within Enterprise ERP. For the most fruitful discussion, come prepared with one or two topics you would like to learn more about or discuss!

CPE Credit Information

Morning General Session

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Human Resources – Why aren’t we using this?

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Personnel/HR

Accounts Payable - Post Processing solutions and AP Automation

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Accounting

Administrating your System - Covering the IT management of your EERP solution

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Building Community – Lets make the most of our resources

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Deductions, Benefits, and Pre/Post-Tax Handling

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Personnel/HR

Utility Billing – Updates, Questions, Solutions

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Computer Software & Applications

SaaS Platform Modernization – Improving your Client Experience

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

Tyler Cashiering - Information, Answers, Solutions

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Management Services

Hub Dashboarding 101 – Lets build our workspace

1 Credit
Program Level: 1-Basic
Prerequisites: None
Delivery Type: Group-Live
Advanced Preparation: None
Field Of Study: Business Management & Organization

NASBA CPE Disclaimer

Attendees are eligible to earn 1 CPE credit for attending each eligible Breakout Session attended, for a total of 4 possible CPE credits for the entire User Group Meeting. Please note attendance will be verified for CPE credit. Live attendance for at least 50 minutes per CPE-eligible session is required.

Tyler Technologies, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.learningmarket.org. One CPE = 50 minutes of instruction

Complaint Resolution Policy

For more information regarding administrative policies, such as complaints and cancellations, Please contact: Enterprise ERP State User Group Information EERPStateUserGroup@tylertech.com