Case Study
Client Profile: Hartford, CT

Content Management Built for the Public Sector

Tyler's Content Manager allows you to streamline the flow of digital information throughout your organization and easily automate processes.

  • Perform complex searches of your repository, including images and electronic documents

  • Gain complete control and transparency of your content

  • Leverage security settings on individual documents

  • Choose the license and additional modules that suits your business needs

Capture Content From Multiple Sources

With support of multiple file formats, your organization will be able to centralize all documents regardless of type in a single location that will remain accessible to all.

  • Supports scanned images, word processing documents, spreadsheets, and more
  • Stores electronically received images such as faxes, TIFF images, PDFs and electronic forms, and email
  • Batch processing allows you to mass load images

Modernize Intuitive Search Feature

Unlike many electronic filing systems requiring you to understand a filing hierarchy, Content Manager features a simpler, intuitive, and powerful indexing and search system allowing you to quickly retrieve documents without having to understand arcane directory structures.

  • Simple keyword searches produce the documents you want, while letting you view logically related documents
  • Check images, purchase orders, and contracts link to the transaction or account for instant access
  • Optical Character Recognition (OCR) allows a query on the full text of any scanner document

Choose the Right License for You

Whether you want to simply transition your financial records or widen your efforts across your organization, we have an option for you.

  • The CORE edition provides electronic access to your financial records such as invoices, payroll, and more
  • The enterprise edition captures your documentation across your organization and effectively moves you to a fully digital document collection
  • From jail records to police and fire records to vehicle records — you can securely store content types from your existing Tyler integrations and expand content management to many offices and departments

Content Manager Enterprise

Expand your content management footprint beyond the standard document type library with Content Manager Enterprise.

  • Create unlimited document templates and expand access throughout your city, school, or county
  • Have one single source of truth for documentation for multiple stakeholders
  • Use APIs to integrate third-party applications in real time

Records Management and Library Services

Gain complete control of documentation that belongs to your organization.

  • Set and pause disposition schedules on documents based on characteristics and criteria
  • Know who changed on viewed audit data and documents, with the option to revert to the previous versions
  • Access read-only versions of a document while it is being edited

Want more information?

Download the Content Manager brochure to learn how to streamline the flow of digital information throughout your organization.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

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