Keep Your Citizens Happy

Incode Service Orders helps you schedule, track, and bill for service orders.

  • Increase staff efficiency
  • Empower field technicians
  • Customize user workspaces
  • Access real-time service order details

Work Smarter, Faster With Integrated Service Orders

Empower Your Back Office

Controlling changes and updates to utility accounts has never been easier.

  • Approve or dispatch service calls to initiate, modify, or discontinue service.
  • Generate status, statistics, and staff reports.
  • Create service orders from meter reading trouble codes.
  • Enter and maintain labor hours, material costs, and equipment usages.

Boost Field Productivity with Mobile Service Orders

A complementary mobile application empowers field technicians with the tools they need to do their jobs anytime, anywhere.

  • View and pinpoint open service orders on a map using GIS data.
  • Assign new service orders, which can be received in the field.
  • View relevant contact, service address information, notes, and instructions.
  • Search service orders using the map, service address, or service order number.
  • Snap and attach photos to a service order from the field with Tyler Content Manager integration.

Want more information?

Download the Incode Mobile Service Orders product overview for more information.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Utility Billing Solutions for Your Organization

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Incode Service Orders is part of Incode, a comprehensive ERP solution for local government.

Execute your day-to-day business functions with efficiency and ease. This extensive suite of software solutions provides everything a local-level government needs, from finance management software to HR management solutions.

Learn About Incode

Tyler Technologies has all your ERP needs covered.

From small towns and special districts to large cities and counties, Tyler’s ERP solutions help manage public sector core business functions.

See All Our ERP Solutions

Building strong, vibrant, thriving communities.

At Tyler, we want to make it easier for you to drive economic growth, focus on your residents’ needs, and deliver results-oriented government. Technology can make this happen by connecting the core functions of local government and enabling information to flow seamlessly between departments and across jurisdictions.

More About Tyler Nexus