Tyler Notify | Tyler Technologies

Product Sheet

Tyler Notify for Reliable Communications

Building Better Communication

Deliver messages and interact with recipients using the delivery channels and tools you use every day. Tyler Notify^™ allows you to create and send customized messages via phone and email in a secure and audited environment and is specifically designed to work with Tyler products. Tyler Notify can improve your communications through:

Text messaging, social media, and email campaigns
Out-of-the-box features
Interactive voice response (IVR) phone system

Reliable Communication via Text Messaging, Social Media, and Email Campaigns

Define your contact group, customize your message, specify how and when it is transmitted, utilize templates, and specify any necessary follow-up campaigns. Each person chooses how he or she is contacted — through an automated phone call, by email, or by text message.

Use Tyler Notify to inform:

Parents and students of school closings
Residents that a tax bill or parking ticket is due
Court defendants of court date or warrant notifications (email only)
Delinquent accounts that their utility service is about to be shut off
Vendors with insurance certificates soon to expire
…and much more

Simplify Campaign Planning and Execution

Built-in features, user-defined messaging options, and bilingual options simplify campaign planning and execution.

Phone campaign features include independent interactive and voicemail messages, touch tone and voice recognition input modes, wait on hold for right party or chase me (collect correct number from caller), and user-defined retry for missed calls.
Email text campaign features include customizable email templates, payment website links, and industry standard blacklist support.
IVR phone system features include leaving messages, requesting contract confirmation, accepting new phone number for follow-up, and accessing to account balances and records.

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Floyd County, Georgia Improves Communications With Tyler Notify

Tyler has a strategic collaborative agreement with Amazon Web Services (AWS) for cloud services. Together, Tyler and AWS deliver mission-critical solutions that enable government entities to use data as a strategic asset in the design, management, and delivery of innovative citizen services and programs.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities