Navigating Software Procurement in Community Supervision
Procuring enterprise supervision software is challenging, and not something you’re likely to do frequently in your career. It involves complex approval processes, dealing with information asymmetry, and understanding dynamic software features and pricing. If you miss critical requirements or choose the wrong partners, the consequences can include wasted resources, operational inefficiencies, and potential compliance issues. How can you make sure you lead your team confidently through this journey, especially if you only take it once?
This insightful webinar features Jack Martin, former director of Clark County Juvenile Justice Services, and Robert Ambroselli, former project consultant to the Alameda County Probation Department and director of state parole for California; with over 65 years of combined experience, Robert and Jack share their invaluable expertise in mastering the complex terrain of software procurement.
Professionals in the community corrections field, from line staff to heads of agencies, will learn who to involve at each stage and the key questions to consider — from preplanning and stakeholder engagement, to writing RFPs, and from requesting demos to vendor selection and contract negotiation. This webinar is your roadmap to planning a successful transition from legacy systems to a modern case management solution.
About the Presenters
Robert Ambroselli, Director of Product, Enterprise Supervision
Robert Ambroselli is the director of product for Enterprise Supervision within the Courts and Justice Division of Tyler Technologies, where he leads product strategy, vision, and execution for Tyler’s supervision platform used by county and statewide justice agencies. In his role, Robert partners closely with clients to design and deliver technology solutions that improve case management, streamline operations, and enhance outcomes for justice-involved individuals.
With over 35 years of experience in public safety, probation, and parole, Robert brings a practitioner’s perspective to product innovation. Before joining Tyler, he served as Assistant Chief of the Office of Correctional Safety for the State of California and was appointed Director of State Parole by Governor Arnold Schwarzenegger. His deep operational expertise and leadership experience in community corrections inform his approach to developing modern, data-driven tools that support agencies in achieving safer, more efficient supervision practices.
Jack Martin
Jack Martin, former director of the Clark County Department of Juvenile Justice Services, has served over three decades in law enforcement, both in the adult and juvenile arenas. Mr. Martin began his career in California before transitioning to Arizona and Hawaii as a subject matter expert rebuilding troubled correctional systems experiencing rampant civil rights violations.
Mr. Martin earned his bachelor’s degree in criminal justice administration and communications, and master’s in public administration, and is a national speaker for operational issues surrounding cultural change initiatives within law enforcement agencies, and expert designing and teaching classes for all working in the justice system, adult or juvenile. Mr. Martin has also served on the Southern Nevada local workforce board as Vice Chair, Program Chair, and operational expert. He has developed numerous re-entry programs utilizing blended funding streams and looks forward to sharing his 30+ years of experience building workforce opportunities for our second-chance citizens.