Why Tyler: Tech Built by Those Who’ve Been There

A career in public safety isn’t something you can fully understand from the outside. It’s shaped by long shifts, high-pressure decisions, and moments where every second matters.

The Why Tyler series shares the stories of Tyler Technologies team members who currently serve, or once served, in public safety roles. From dispatchers and EMTs to firefighters, law enforcement officers, and public safety leaders, these individuals bring firsthand experience into everything they build.

It’s their lived-in experiences that drive passion and purpose and fuel their reason for dedicating their time and efforts to the mission-critical public safety solutions that Tyler equips agencies with nationwide.

These team members know the challenges, the workflows, the emotions, the stress, and the stakes, because they’ve lived them.

At the heart of team building within Tyler’s Public Safety division is empowering those with unique, real-world perspective and encouraging them to channel that insight into technology and support that help agencies better protect their communities.

Explore the first story in the Why Tyler series here.