Discover and Respond to Suspicious Insights With Monitoring and Response Services

On a daily basis, an increasing amount of sensitive information is falling into the hands of malicious actors who can cause millions of dollars in damage. For your ERP systems or Tyler applications, User Monitoring and Response (UMR) offers enhanced insights, increased awareness of potentially suspicious activity, and AI-driven fraud detection functions. With Managed Detection & Response (MDR) or as a standalone service, UMR can alert you to potential suspicious user activity and reveal who, what, and where users access information.

  • Enhanced analytics to identify suspicious user behavior

  • Reveal when, where, and who is accessing what

  • Receive a variety of real-time alerts customized to your wants

  • Direct integration with your Tyler applications

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Simple Dashboards to Easily Understand User Monitoring Reports

UMR data is presented in several simple easy-to-follow graphs that bring your data to life. You can use these graphs to understand and drill down into the analytics to uncover trends, piece together patterns, and display insightful information.

Custom Alerts Based on Detected Threat Type

When suspicious activity is identified, our 24/7/365 analysts notify you immediately via text, email, or phone. Access activity can be viewed directly in client reports or in real time via a secure, dedicated client portal.

Increased Log Retention

Receive powerful insights with our logs that combine authentication and program activity. Additionally, we retain all authentication logs, including alerted events for 12 months in compliance with industry standards.

Strengthen Your Endpoint Protection

MDR integrates with Sophos' Endpoint Protection Platform (EPP), Intercept X Advanced, offering enhanced protection against cyberthreats. With customizable security options, this partnership ensures your organization stays ahead of evolving threats while meeting your specific needs and budget.

  • Detect, investigate, and respond to threats faster and more effectively with a robust solution
  • Achieve the best return on your security investment with protection tailored to your organization
  • Access all your security insights in one place with Sophos data integrated into Tyler’s MDR portal

Want more information?

Contact us today to claim your two-week trial of Managed Detection & Response.

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Have questions?

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

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