Tyler Notify for Munis

Tyler Notify for Munis

Tyler Notify for Munis

Cost-effective, integrated, interactive messaging solution

The Tyler Notify platform is designed to let you deliver messages and interact with people — employees, citizens, vendors — using common delivery channels and tools. Developed specifically to work with Munis and other Tyler products, Tyler Notify allows you to create and send customized messages via phone and email in a secure, audited environment

Tyler Notify Using Email and PhoneTo meet a variety of scenarios that are key to your organization, you have the option to broadcast your message via email or automated telephone campaigns. These notifications are bi‐directional as well, meaning your recipient can respond either by clicking an embedded email or interacting with Tyler’s Interactive Voice Response (IVR) telephone system.

With Tyler Notify you can easily:

  • Advise citizens that a tax bill or parking ticket is due.
  • Alert delinquent accounts that a water, sewer or other utility service will be shut off due to late or missing payments.
  • Remind employees to complete their benefit enrollment.

And these are just a few of the potential uses for Tyler Notify.

Integration with Munis

Tyler Notify integrates with key touch points within Tyler’s Munis revenue and community development, accounts receivable, financial and payroll/HR applications. This seamless integration between Tyler Notify and Munis lets you leverage existing contact information already stored in Munis so you can quickly and automatically create and send customized notices to your citizens, employees, and so forth.

Once you’ve created your message template in Tyler Notify, it’s available for use in a variety of Munis applications. After your message is sent, Tyler Notify confirms delivery. For example after a call campaign has gone out reminding your citizens of an upcoming voting day, Tyler Notify will “report back” to the system indicating which calls were answered by a person, went to an answering machine, or were busy. This lets you know who was notified, and which contacts require a follow-up call.

Through these integration points your office can generate a tailored message to meet specific requirements, compile a custom contact list directly within Munis, and send your specific messages — all with easy-to-use tools, and from the convenience of your desktop.

Using Tyler Notify with Munis

Manually sending notifications can be time‐consuming, cumbersome and inefficient. To automate and facilitate this process, Tyler has integrated Tyler Notify with the Munis applications most often associated with this task including

  • Accounts Payable
  • Accounts Receivable
  • Budgeting
  • Business Licenses
  • Central Property
  • Financials
  • Human Resources
  • Payroll
  • Permits & Code Enforcement
  • Property Tax
  • Purchasing & Vendors
  • Utility Billing
  • Work Orders