AI Is Transforming the Public Sector

The public sector faces increasing service delivery demands, workforce shortages, financial pressures, and dated processes. Leaders recognize the opportunity to embrace artificial intelligence (AI) but often lack clarity on how to approach it effectively. Tyler delivers impactful, secure AI solutions that help organizations adapt and thrive.

What Your Team Can Do With 24/7 AI Assistants

Advanced Task Automation

Automate repetitive tasks to free up staff to focus on their most critical tasks.

Data Entry and Document Processing

Cut manual data entry by up to 50%, saving costs and boosting accuracy.

Resident Engagement

Eliminate barriers to services, boosting satisfaction, and cutting call center costs.

Training and Onboarding

Help users quickly learn and excel in our applications for instant productivity.

Resource Allocation and Field Inspections

Increase the productivity of your field-facing personnel by up to 30%.

Fraud Detection and Revenue Recovery

Identify anomalies in critical data.

Conversations and Communication

Empower staff with tools that assist conversations and speed up response times.

Data Analysis, Reporting, and Forecasting

Break down the barriers to data access and equip decision makers with AI-driven insights.

Tyler’s Approach to AI Innovation

As the market leader in public sector technology, Tyler’s approach to AI development is guided by deep industry knowledge and strong governance. We collaborate with leading technology providers, industry partners, and clients to establish trusted standards. Our focus is on unlocking the benefits of AI for staff, decision-makers, and residents. Tyler is committed to the responsible use of AI and to delivering solutions grounded in the key principles of security, privacy, transparency, and real-world value.

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Helpful Resources

Embracing AI: Document and Workflow Automation

Establish a reliable, digital workforce while empowering staff to prioritize more meaningful tasks with the power of AI.
Watch Video

Priority-Based Budgeting’s Growing Impact

Local governments are adopting priority-based budgeting’s methodology to fund ambitious goals and still save money.
Read Blog

Introduction to Augmented Field Operations

Tyler’s AI-powered Augmented Field Operations platform transforms fieldwork so agencies can better protect their communities.
Watch Video

Revolutionizing the Government Workforce With AI

Discover how artificial intelligence is transforming public sector agencies and empowering a future-ready workforce.
Read White Paper

NACo AI County Compass Guides Local Government Use

Explore this toolkit from the National Association of Counties, developed with Tyler, to help counties govern and implement AI.
Visit NACo

Smarter Resident Service Starts With Resident Assistant

Download the module sheet to see how an AI assistant delivers 24/7 service, fewer inbound calls, and happier residents.
Read Module Sheet

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities