Product Owner, Public Safety

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Do you want to help create software that supports first responder safety and day-to-day operations for 911 Dispatch, Law Enforcement, and Fire agencies? The Senior Product Owner position suits individuals who like dynamic, collaborative environments that provide significant opportunities for career growth. The Public Safety Product Team is a group of passionate, thought-leading individuals who engage with end-users regularly to develop best-in-breed Public Safety software.

This role will focus on implementing our cross-product integration strategy. It is responsible for understanding and documenting software requirements to realize user workflows that flow thru Justice portfolio products (Law Enforcement, Courts, Corrections). You are the bridge between the Product Manager and end-users and your scrum team. The Senior Product Owner writes Epics and Stories that break down user requirements as part of an Agile Scrum Team.


  • Provide business value by solving market problems that support first responder day-to-day operations for Law Enforcement, Courts, and Corrections.
  • Leverage cross-product integration patterns and AWS cloud architecture to design scalable solutions
  • Works directly with Product Managers and peer Product Owners to understand user personas and business drivers.
  • Writes epics and user stories to support user and business needs for feature scope and performs user acceptance testing to ensure build-out of functionality.
  • May research and analyze projects for new features based on system requirements defined by the Product Manager.
  • Design requirements and documentation with foresight for the future maintainability and growth of the software.
  • Work closely with the Product Manager and other stakeholders to manage a groomed backlog of work for the Scrum Team (Development and QA).
  • Clearly communicates ideas between Product, Development and QA and may interact with non-technical stakeholders.
  • Embrace learning, be excited by challenges and maintain a growth mindset to gain expertise and grow in the position.


Manila, Philippines




  • Bachelor's degree in Computer Sciences, Management Information Science, or Business.  Equivalent work experience may substitute for the degree requirements.
  • Prefer a minimum of 3 years of experience in software or related experience including but not limited to writing user stories and/or documenting client specifications.
  • Prefer experience working on client-facing software products and solutions.
  • Ability to understand complex product integration strategies
  • Knowledge of AWS or similar cloud solutions is beneficial
  • Experience using Agile SCRUM development processes.
  • Strong analytical and problem-solving skills.
  • Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
  • Keen attention to detail.
  • Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
  • Strong time management skills.
  • Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
  • Basic knowledge of data transformation or similar solution design patterns between systems
  • Ability to work independently as well as collaborate in a team across functional groups.
  • Ability to be effective in a fast-paced environment.

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Requisition Number:2022-816

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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