Product Owner

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The Product Owner is responsible for understanding the organizations and individuals in the municipal justice industry and identifying problems that we can solve to help them achieve their goals.  This person serves as a subject matter expert for our software development team and a conduit to direct feedback from our clients and prospects.  

Location

Lubbock, Texas | Plano, Texas | Remote

Responsibilities

The Product Owner will be involved in every stage of the product management lifecycle described below, with particular focus on prioritizing problems to solve on the backlogs and coordinating early adoption testing:

Research market problems

  • Conduct onsite and virtual visits to client sites
  • Conduct interviews with clients and prospects
  • Attend industry conferences and user gatherings
  • Research competing products and organizations

Prioritize problems to solve

  • Evaluate incoming requests, requirements, and suggestions
  • Maintain a backlog of planned development work
  • Organize releases of product features
  • Validate priorities and plans with stakeholders

Design solutions to problems

  • Communicate requirements as epics and stories 
  • Consult with designers on mockups and prototypes
  • Consult with engineers on technical solutions
  • Validate designs and requirements with stakeholders

Deliver solutions to the market

  • Guide development and testing of new features
  • Document features and functionality for future reference
  • Demonstrate and train features for stakeholders
  • Validate features with early adopter clients

Drive adoption of solutions

  • Measure adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Tyler conferences and events

Qualifications

  • Bachelor's degree, preferably in CIS, MIS, or a related technical field
  • Experience working with local government, preferably in the justice system, and ideally in a municipal court
  • Experience working in a customer-facing role, preferably in gathering requirements for software development
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user-centered design
  • Understanding of software programming concepts, especially cloud technologies
  • Proficiency communicating in written, verbal, and presentation forms
  • Ability to travel to client sites, conferences, and Tyler offices, as needed
 

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $76,075 - $110,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Apply Online

Requisition Number:2026-8687


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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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