IT Helpdesk Intern, Summer 2018

IT Helpdesk Intern, Summer 2018

The Information Technology Intern will experience the day-to-day activities for supporting employees of a high-tech software company. This person will be a valuable resource assisting corporate IT with helpdesk tickets, system configurations, backups, laptop and desktop image builds, software installations, adding to our documentation library and other special projects.


Dayton Metropolitan Area, Ohio


  • Assist IT staff with closing IT helpdesk support tickets.
  • Troubleshoot employee laptop and desktop hardware and software issues.
  • Assist with installing Tyler software for employees.
  • Configure new computers for new hires and replacements.


  • Basic knowledge of Windows Operating systems and software
  • Basic knowledge of computing hardware
  • Excellent problem solving and analytical skills
  • Excellent oral and written communication skills
  • Ability to work effectively with a team of professionals on technical and business issues

Apply Online
Requisition Number: 10-18-031