App or Product Access: Please contact your government or school district organization directly for help or questions with Tyler apps or products. If necessary, they will reach out to us for client support.
Appointment Rescheduling: If you need to schedule, reschedule, or cancel your government service appointment (e.g., driver's license renewal, incarceration visitation, etc.), please contact that agency directly.
Online Payments or Public Portals: Please contact your government or school district organization directly. If necessary, they will reach out to us for client support.
Service Charges or Processing Fees: If you see a service or processing charge from "Tyler Technologies," “eGov,” or "NIC" after making an online payment for a government service (e.g., water bill, traffic ticket, vehicle registration renewal, etc.), your government agency uses one of our products. If you have any questions about the charge, please contact that agency directly.