Simplify Complex Permitting and Licensing Processes for Your Constituents With Our Online Application wizard

Empower your constituents to take permitting and licensing into their own hands with an intuitive, easy-to-navigate online permit guide. Decision Engine, a comprehensive and assistive digital permitting and licensing wizard for local governments, allows citizens and contractors to navigate local ordinances and regulations online and routes applicants to the correct information for their needs.

By offering citizens a simpler way to navigate through your municipality’s unique permitting and licensing information, your organization can reduce incorrect submittals and increase available staff time. With Decision Engine, users access only the information that is relevant to their project and are empowered to submit the correct application type and required documentation the first time. Fully integrated with Enterprise Permitting & Licensing, applicants can access detailed local instructions specifically tailored to what they’re looking for, whether they’re looking to apply for a building permit or pay a licensing fee. Decision Engine offers a custom page builder to help your organization guide applicants through the complex permitting and licensing environment, including information on applications, payments, business licenses, and more.

  • Intuitive, branching navigation and questions that dynamically adjust to fit the applicant’s responses for self-serving information

  • Use your municipality’s existing sites and portals to easily route applicants to all relevant ordinance information

  • Allow constituents to find unique, relevant information for their permitting and licensing needs, with information pertaining to applications, renewals, payments, inspections, and more

  • Easily load local ordinance data into Decision Engine from Enterprise Permitting & Licensing to reflect your community’s unique regulations

Guide Applicants Through Complex Licensing Processes

Using Decision Engine’s custom page builder, you can ensure your municipality’s unique regulations are reflected and constituents are accessing the most accurate, up-to-date information possible — increasing application accuracy and reducing the amount of staff time spent answering process questions and directing citizens to the appropriate channels.

Increase Permit Application Accuracy and Reduce Incorrect Submittals

Intuitive card selections and dynamically branching response options ensure constituents are routed to the correct outcome for their application needs. Through conditional logic and data inputted directly from your municipality’s local ordinances and regulations, submittals will be accurate and compliant with local laws, saving time with corrections.

Boost Staff Resources

Through our intuitive online wizard routing applicants to the specific information they are looking for, your municipality can reduce the amount of staff time spent answering process or ordinance questions and correcting incomplete or inaccurate submittals. Decision Engine is custom-built to reflect your city or county’s unique needs and empower constituents to find the answers they’re looking for without having to visit your facility or be instructed through the permitting process by a staff member.

Want more information?

Download this module sheet today to learn more about how Decision Engine can empower your constituents to complete the permitting and licensing process independently.

Learn More

Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

Ask a Question
spacer module is 25px
Explore Other Enterprise Permitting & Licensing Offerings

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities