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Incident Status for Government
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Customizable Incident Management Solution

Tyler's Incident Status solution allows agencies to automate their uptime monitoring and downtime processes for a more expedient resolution while keeping stakeholders informed with incident alerts and custom status pages.

  • Monitor uptime activity with confidence

  • Dispatch on-call teams immediately

  • Notify users of outages with proactive SMS or email messaging

  • Publish custom status pages

  • Communicate with transparency

  • Manage SSL certificate expirations

Uptime Monitoring

With monitoring at 60-second intervals, technical staff can rest easy while Incident Status keeps watch over critical applications and services.

SMS and Email Notifications

Incident Status’s SMS and email notification feature ensures internal and external stakeholders never miss urgent alerts during a service disruption or downtime incident.

On-Call Staff Management

During an unforeseen incident, response time is critical. The on-call staff management feature saves valuable time by alerting the appropriate personnel when a service disruption arises.

Customizable Public and Private Status Pages

Status pages can be customized with the agency logo and brand colors and can be made public or private by requiring user login credentials.

Want more information?

Download the Incident Status application sheet to learn more about improving efficiency and reducing stress to government IT resources.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

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