Enterprise ERP a Leader for Cloud ERP for Local Government

October 21, 2025 by Dianne Watters

Enterprise ERP a Leader for Cloud ERP for Local Government

As a company solely focused on the public sector, Tyler Technologies understands the significant investment and effort required to select and implement an ERP system. And as a company with 98% client retention, we also understand the importance of choosing the right vendor for a long-term relationship.

Recognizing the importance of fact-finding in making an informed ERP selection, we are pleased to share research from the 2025 Gartner® Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government.

According to Gartner, “This research helps local government leaders assess and select cloud ERP vendors as part of an enterprise cloud strategy that emphasizes core process automation and innovation.”

Why Was Tyler Recognized as a Leader?

Tyler has been positioned as a Leader for its Enterprise ERP solution in the Gartner® Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government. The evaluation was based on specific criteria that analyzed the company’s overall “Completeness of Vision and Ability to Execute.”

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Challengers, Visionaries, and Niche Players.

Honored For Recognition

“We’re honored to be recognized as a Leader in the first-ever Gartner® Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government,” said Dane Womble, president of Tyler’s Public Administration Group. “Tyler’s Enterprise ERP solution goes beyond the boundaries of traditional ERP, offering innovations that power local governments with a wide array of solutions covering finance, priority-based budgeting, utility billing, community development, asset maintenance, tax collections, cashiering, and online payments, for both acquiring and disbursements.”

More than 2,400 public sector organizations use Enterprise ERP to manage core functions, including financials, procurement, HR, payroll, tax, utility billing, and revenues. Enterprise ERP automates and streamlines the accounting, budgeting, procurement, and utility billing processes, leading to enhanced efficiencies, improved access to data, and increased community services. The solution simplifies the management and reporting of financial data and revenue management with a focus on efficiency, data centralization, and ease of access for increased citizen engagement.

Critical Capabilities Report

Gartner has also shared insights into our critical capabilities. The following rankings of Tyler Technologies’ Enterprise ERP among 12 vendors appear in the 2025 Gartner® Critical Capabilities for Cloud-Based ERP for U.S. Local Government:

  • Vendors’ Product Scores for Utility Billing Administration: Tyler Technologies’ Enterprise ERP was ranked first with a score of 3.97 out of 5
  • Vendors’ Product Scores for Citizen Portal and Constituent Support: Tyler Technologies’ Enterprise ERP was ranked first with a score of 3.97 out of 5
  • Vendors’ Product Scores for Core Financials: Tyler Technologies’ Enterprise ERP was ranked second with a score of 3.89 out of 5

We believe inclusion in the Gartner® Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government is a result of Tyler Technologies' Enterprise ERP’s ability to meet the needs of counties, municipalities, school districts, and authorities.

Our integrated Enterprise ERP suite encompasses financials, HR, revenues, utilities, asset management, and community development. Enterprise ERP is functionally rich and leverages the latest technologies to integrate data and increase efficiency and productivity across an organization.

We would be happy to talk to you about how Enterprise ERP can help you meet the needs of your community now and in the future.


Dianne Watters is vice president of market strategy and leads Tyler’s product marketing, strategic alliances and analyst relations teams. Dedicated to GovTech for nearly 20 years, she has a background in implementation, account management, product development, go-to-market strategy and product launches. She enjoys working with clients, understanding their pain points, and driving positive community outcomes through the adoption of technology and best practices.


Sources:

  • Gartner, Magic Quadrant for Cloud-Based ERP for U.S. Local Government, Albert Gauthier, Robert Stoneman, Todd Kimbriel, 19 May 2025.
  • Gartner, Critical Capabilities for Cloud-Based ERP for U.S. Local Government, Albert Gauthier, Robert Stoneman, Todd Kimbriel, 19 May 2025.

Gartner does not endorse any vendor, product, or service depicted in our research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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