Dispatchers Keep Answering Calls During Hurricane
During a massive hurricane, an agency stayed connected, providing service, even during its own crisis.
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Navigating Winter Storms With Tech
Learn how Calvert County utilized technology to provide service during a winter storm.
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Maine's Reservation Solution Gets Mainers Outdoors
Learn how Maine’s campground reservation solution helps residents get outdoors.
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Inspection Process Streamlined With Tech
Explore how Clinton Township Fire does more with less in the fire inspection world.
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Agency Streamlines Mandated Data Collection
An agency streamlined its processes to meet state mandates ahead of schedule.
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Accomplish More Using Agency Intelligence
Discover how the Kendall County Sheriff's Office is increasing trust and transparency.
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Harnessing the Power of Data
Learn how data is providing insights for state and local governments.
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Build Government Trust With Data
Avoid transparency for transparency’s sake. Data leaders discuss policies to increase trust in government.
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Choctaw Nation Expands Judicial Service
A tribal nation provides an expanded justice blueprint.
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Connect 2022 Crossed the Finish Line
After three days of amazing experiences, the checkered flag came down in Indianapolis for Connect 2022.
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Connect 2022: Learning Leads the Way
Live interactions fueled the learning as Connect approached its final day.
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Revving up Connect 2022: Forward Together
Tyler waved the starting flag in Indianapolis as Connect 2022 opened in person with energy, optimism, and togetherness.
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Future-Ready Service Delivery
Virtual solutions can improve operations and serve all stakeholders.
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What to Expect When Implementing Transparency in Agencies
Learn how to manage the public reaction and conversation when implementing transparency.
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Detroit PD Improves Image With Community
A Detroit agency implemented Agency Intelligence to improve transparency and mitigate risk.
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Sharing of Cyber-Related Incidents to Become Mandated
Learn how the recently passed CIRCA Act of 2022 will require state and local governments to report on cyber incidents.
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How the Cloud Can Transform Courts
Learn five ways the cloud can help courts improve.
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From Docket to Payment: New Virtual Justice
Advanced virtual solutions improve court operations and meet the growing technological needs of communities.
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Springfield, Oregon: Ahead of the Virtual Curve
When most government buildings closed, Springfield stayed ahead of the curve and held hearings at the click of a button.
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Not Your Mother’s Traffic Court
The story your mother tells about her latest traffic ticket now features a modern virtual process.
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Three Steps to Modernize Your Justice System
The game plan for court modernization includes three steps that focus on planning, technology, and people.
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Three States That Simplified Filing
Learn how states modernized tax season with convenient, secure online filing solutions.
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Virtual Courts: Crisis to Convenience
Are virtual courts here to stay? Find out from Tyler's experts.
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Text Me: A New Way to Engage Defendants
How text notifications resulted in a 22% reduction of open court cases.
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Tyler Technologies Launches Packaged Cybersecurity Suite
Tyler launches packaged cybersecurity solution services suite to align with client cybersecurity and operational goals.
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The Future of Justice & Cybersecurity
Two security incidents led one county to the cloud.
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Q&A: State of the Union & Opioid Crisis
Read the Q&A with Prescription Monitoring Product Strategy Director Christie Frick.
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Four Key Metrics for Courts
Courts can move from just collecting data to using the insight it provides.
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If Your Jury System Could Talk
Can jurors talk to your jury management system? Here’s why that can be powerful.
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FBI Prepares for Russian Cyberattacks
The FBI warns of an increase in probable cyberattack backlash against the U.S.
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Getting Started With Medicaid Reporting
Learn how to organize and submit Medicaid data to support your students’ needs.
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Court Language That People Understand
Plain language is necessary to help self-represented litigants navigate court complexities.
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How are cities using the cloud?
Find out how city IT leaders are approaching the cloud for future stability.
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Online Mediation Offers What Courts Can’t
How one county expanded access to justice to help its residents avoid lengthy delays.
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Is your city ready for the cloud?
Use this checklist from NLC to ensure a successful move to the cloud.
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The Value of Security Awareness Training
Learn what it is and why it’s crucial that your organization practice it.
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Federal Agency Aided by Key Partnership
Partnerships matter. Find out how one helped a federal agency.
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Tips to Grow Your Substitute Pool
Best practices for K-12 leaders to find, engage, and retain subs.
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How to Modernize Data Systems, Processes
How can leaders maximize investments in data to achieve policy goals?
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Celebrate Open Data Day 2022
Discover inspiring success stories from open data champions.
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2 Key Future Law Enforcement Themes
Find out what the future holds for effective public safety.
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The Infrastructure Bill on Cybersecurity
Learn more about federal aid for cybersecurity in the public sector.
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Same Tyler Products, New Names
Tyler's products are getting new, simplified names.
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Why does self-service help us all?
Self-service capabilities make life easier for governments and those they serve.
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2021/22 Cyberattack Trends & Projections
2021 Cyberattacks, where we’ve been and where we are headed in 2022.
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How to Build a Connected Community
Connected Communities are strong communities; learn how to build yours.
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How CO Elevated Community Support
NIC Colorado prioritized community support in pandemic-era website redesign.
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Is the cloud-first future here?
Governments should refocus on making operations smarter and more sustainable.
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Best Justice Stories of 2021
Read our top stories of 2021 from Courts & Justice and Public Safety.
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‘Tis the Season of Cybersecurity
Tyler's corporate security team shares why the holiday season is considered a "prime opportunity" for cyberattacks and how you should prepare.
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Best Enterprise Stories of 2021
Get top stories about keeping governments, schools, and communities running strong.
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Best of Transformative Tech
Get the top stories on how governments are modernizing and becoming more secure.
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How Virginia Made Service Access Easy
NIC Virginia reimagines essential service website for easier access.
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2021 Review: Data as a Strategic Asset
See how cities, counties, and states put data to work on important issues.
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Best of Hot Topics 2021
Check out the year's top stories on equity, engagement, ARPA funds, and more.
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QR Code Security Concerns
Learn about the newly popular QR codes and the security impacts they can have.
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Congrats 2021 Digital Cities
Learn more about Digital Cities Survey winners who are Tyler clients.
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Data-Driven City Improves Performance
Data helps deliver better, faster, and smarter services.
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Best of the Tyler Tech Podcast 2021
Don't miss these top stories about government difference-makers in 2021.
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Meeting Public Demands for Transparency
Explore the best course of action to improve transparency for your agency.
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Inside ELGL’s Digital Government Series
Get top tips from six local leaders from the ELGL webinar series.
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Digital Evidence Boards Help Solve Cases
Digital analysis can help connect people, places, and crimes in seconds.
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Data, Equity, and Policing
Data can help create a new vision of justice and public safety.
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NIC Honored in 2021 W³ Awards
NIC received 22 awards for excellence in digital government content.
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Cybersecurity: Evolving and Learning
A recap of the biggest lesson learned at the 2021 CyberCrime Symposium.
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Reducing Recidivism With LEAD Program
Cheyenne PD is reducing recidivism with law enforcement-assisted diversion.
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The Future of Resilience: Cybersecurity
Learn two key takeaways from our recent CyberCrime Symposium.
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How Records Help Select LEAD Candidates
LERMS helps LEAD program managers select candidates more quickly.
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3 Ways GIS Helped Horry County, SC
GIS data elevates user experience and improves planning processes.
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Using CAD Alerts to Decrease Recidivism
Learn how LEAD participants benefit from CAD alerts.
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7 Payment Automation Myths
Payment automation is on the rise so are the myths surrounding it.
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Genealogy Clues Found in Land Records
How self-service helps facilitate secure access to historical county records.
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Exclusive Q&A With AWS and Tyler Tech
Find out how cloud-enabled solutions help Tyler's clients.
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Enhancing Engagement in Development
Driving virtual community development is key to community success.
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Modern Policing, Safer Communities
Using modern policing tactics and integrated data, agency arrests armed suspect.
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How Insights Fuel Confidence, Recovery
A new online dashboard strengthens public trust and provides key insight.
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Why More is Possible in the Cloud
Cloud-based solutions are the best bet for future stability and success.
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Cyberattacks 101: Spear & Whale Phishing
Learn about targeted spear and whale phishing and how to avoid these.
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What’s the opportunity in the cloud?
The public sector's future is in the cloud: find out why.
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Overcoming Hurdles for Fair Taxation
Ingenuity helped a tax commissioner handle a last-minute tax change.
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Cyberattack Response and Recovery
Plan the best incident response to get back to business as usual quickly.
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ODR Use in Justice of the Peace Court
ODR is a successful way to empower litigants without adding court staff.
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Zero Trust Architecture Keeps Us Safe
Learn what zero trust architecture is and how you can use it to stay secure.
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New Defenses for Cybersecurity
What two actions represent a new approach to cybersecurity?
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Scaling the Use of Real-Time Open Data
Learn how states and counties use federated data to gain real-time insights.
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Managed Threat Detection in Schools
Districts can track network activity 24/7 without adding staff.
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How Wisconsin Provides Better Service
Wisconsin leverages packaged business capabilities for service success.
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How One County Modernized in the Cloud
This TEA winner transformed operations with new cloud solutions.
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IAAO 2021: A Brief Recap
Missed IAAO? Get the highlights here.
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Online Assessment Appeals Manage Surge
Learn how one appraisal district handled a 25% jump in appeals.
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3 Ways to Empower Your Operations
Financial officers can connect government purpose with outcomes.
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CT Open Data Fuels Pandemic Decisions
Open data empowers CT residents with essential COVID-19 information.
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Fixing Land Development Pain Points
Strategic land use means aggregating the right data for smart analysis.
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5 Building Blocks of Government Agility
What considerations comprise the building blocks for government agility?
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Share Regional Data Work With Peers
Cities of New Orleans and Memphis collaborate in Community of Practice webinar.
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Award-Winning Paperless Invoicing
Digital workflow management improves payment processes across departments.
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Regulatory Agencies & Online Complaints
Regulators can anticipate and work to prevent issues with online complaints.
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Enhancing School District Cybersecurity
A layered security approach can make district data safer.
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Is multi-factor authentication enough?
Learn how to combat multi-factor authentication attacks and keep your data safe.
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Paperless Municipal Courts
Electronic case management and online portals help courts go paperless.
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Leverage Events for Modern Tech Adoption
Leverage events for proactive service models.
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Incident-Based Crime Reporting Explained
Public safety experts cover the new reporting standard's impact on governments.
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Courts of the Future are Here
These two courts created new, online processes for all stakeholders.
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An Introduction to iPaaS
Learn how iPaaS can support K-12 transportation departments.
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Driving Digital Inclusion
It's time to make digital inclusion a part of any public sector tech strategy.
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COVID-19 and Medicaid Fraud
Program integrity units have new Medicaid fraud types to fight due to COVID-19.
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Winning Asset Management Integration
New enterprise asset management improves financial oversight.
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Innovations in School Surveys
These TEA winners used innovative surveys to creatively communicate.
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ARPA Supports Security Modernization
Strengthen your program, build cyber resilience via this strategic opportunity.
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Cybersecurity Executive Order Key Points
A new executive order re-writes how government approaches security.
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3 PBC Approaches
Learn how packaged business capabilities let agencies modernize quickly.
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Fast Solutions, Better Outcomes
Discover how Allen County is resolving issues quicker with 24/7 Tyler support.
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K-12 Transportation Scalable Successes
These winning uses of transportation tech hold great promise for the future.
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3 Keys to Vocational Rehabilitation
What is Vocational Rehabilitation, and what tools do VR counselors need?
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CIOs Can Drive Digital Transformation
CIOs are uniquely positioned to drive success through human-centered design.
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K9 Tyler Sniffs Out Large Drug Bust
Police K9 with the Cheyenne PD helps her handler sniff out a large drug bust.
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New Ways to Manage Outdoor Recreation
Manage outdoor recreation pressures that are growing along with the crowds.
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Award-Winning Jury Communications
TEA winners used creative jury communications to stay connected and safe.
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Preparing With Interactive Training
Learn more about the benefits of Tyler University.
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eRecording and a Strong Partner Network
Partners make eRecording for county offices seamless for residents and staff.
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Cyberattacks 101: SEO Poisoning
Most organizations use SEO; learn how cybercriminals use it, too.
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First Responders Persevere Amid Pandemic
Discover how Lehigh County used its tech to improve its Covid-19 response.
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Using Tech to Handle a Hurricane
Learn how Lehigh County handled double their call volume during a hurricane.
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5 Benefits of Centralized Scheduling
Learn five ways centralized scheduling helps governments and those they serve.
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Tracking COVID-Related Expenses in Tulsa
Innovative project tracking and reporting helped secure federal reimbursements.
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Expert Interview: The Cloud
Learn what cloud technology means for the future of public safety.
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The Evolution of Tyler Virtual Court
See how we're continually evolving the Virtual Court for courts and citizens.
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4 Ways Data Can Advance Your ARPA Grant
Get the four ways data can help advance every government’s ARPA programs.
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Is Your Agency Ready For the Cloud?
Learn more about the myriad of benefits of moving to the cloud.
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Open Data Helps Target COVID Relief
Allocate and measure recovery funds’ impact using accurate, accessible data.
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Business Email Compromise: What to Know
Get tips to avoid this potentially financially devastating cyberattack.
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Connecticut’s Award-Winning Data Use
Connecticut’s Open Data Portal guided decision-makers through COVID-19.
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In Mississippi, Residents Skip the Line
Online appointment scheduling can help departments transform customer service.
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Maintaining High Service During Growth
Temecula, CA, embraces challenges and opportunities from rapid growth.
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San Francisco’s Central COVID Response
A new COVID-19 data and metrics hub facilitated easy internal data-sharing.
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Cyberattacks 101: Scareware as Malware
Learn what the average scareware attack looks like and how you can avoid it.
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Flexible, Online Public Safety Training
Ascension Parish Sheriff's Office demonstrates the importance of eLearning.
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Training Boosts Positive Outcomes
Agency in Virginia speaks about their experience with eLearning.
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Protecting Your Email from the Elements
How should you protect sensitive information in emails?
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Tech Language for Regulators: Portals
What’s a regulatory access portal, and how does it help regulators and licensees?
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Key Opportunities in Post-Pandemic Tech
How can ARPA funds enable future stability and success?
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Marriage License Applications Go Online
Is a virtual marriage application process possible?
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Use a Risk-Based Cybersecurity Approach
Learn the elements of a holistic cybersecurity strategy.
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Driving Digital Community Development
Get expert insights from Marco Island, Florida, and Los Angeles County, California.
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ARPA Supports Necessary Tech for Schools
Learn how ARPA has supported tech investments helping schools during COVID-19.
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Elevate HR Value With Employee Access
Learn the importance of providing employees, managers, and applicants with access.
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4 Federal Data Sources for Recovery
Access to federal open data APIs facilitates smarter recovery strategies.
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Blockchain and County Recording
How can blockchain impact recording processes?
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How Tech Can Solve Appraisal Challenges
What alternative appraisal options will remain post COVID-19?
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Benefits of SaaS for the Public Sector
Learn how SaaS delivers security, innovation, and fairness to government.
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Transforming Community Development
Community development is an area of opportunity for online citizen engagement.
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Road Rage Suspect Identified in Minutes
Chicago area agency uses RMS system to locate a suspect in less than 5 minutes.
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Ramsey County's Winning Data Initiative
Explore Ramsey County's interactive tools that report out on timely topics.
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Why a Single-Vendor Payment Solution?
An integrated payment/cashiering solution replaces complex multi-vendor systems.
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Credit Card Skimming Attacks
Learn the basics of credit card skimming so you can protect your finances.
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How Data Aids Global Child Welfare
A unique NGO maximizes data to solve a critical humanitarian issue.
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What We Learned From Connect 2021
Get the noteworthy highlights from Connect 2021.
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Better Together: Data and Decisions
How can assessing offices have confidence in the accuracy of their data?
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Experts Talk: Smart Use of Relief Funds
Tyler Kleykamp and Mark Funkhouser discuss best relief fund use.
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Preventing Property Fraud
Automated oversight prevents property fraud and benefits recording office staff.
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Regulatory Software is a Hit for PSCs
How oversight solutions make Public Service Commissions the star.
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Tech During COVID-19 and Beyond
Consider these ideas when moving tech investments into the future.
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Tracking COVID-19 With Records
Maine Judicial Branch tracks COVID-19 cases in its courts using LERMs.
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Why You Should Backup Your Data
Learn from a real-world example the importance of backing up your data.
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Tyler Clients Among GovTech Top 25
Find out which Tyler clients made this year's GovTech Top 25.
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Interns Enrich Performance Program
Internships grow department’s capacity and recruit strong employment candidates.
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Humor, Grit, and Ethics at Connect
Get highlights from speakers Steve Martin, Megan Leavey, Natalie Evans Harris.
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Cybersecurity Insights From Connect
Learn top security tips from two nationally recognized cybersecurity experts.
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Bus Driver Training Module Debut
Learn about new training functionality available with Versatrans or Traversa.
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A Conversation With Associations
NLC and NACo executives share insight with Connect attendees.
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Unlock the Potential of Every Generation
How can local gov engage and serve all generations? Find actionable tips.
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7 Ways Law Enforcement Should Use Tech
Modern law enforcement requires innovative technological solutions.
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Connect General Session Highlights
See what happened today in Connect's first product-based meetups.
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Connect 2021: Virtually Possible Begins
See what happened and learn what's to come as Connect 2021 kicked off.
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Body Cameras Help With Records Accuracy
Agency improves the accuracy of record management with police body cameras.
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Making the Transition From Paper to Tech
Public safety agency improves data-sharing by digitizing manual processes.
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Cyberattacks 101: Man-in-the-Middle
Tips to defend against cybercriminals eavesdropping and intercepting your data.
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Records Help Court Foil Gunman's Plot
State of Maine Judicial branch share data to foil a gunman’s violent plot.
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Integrated Data Keeps Agencies Connected
Public safety CAD software helps agencies stay connected through data.
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Two Cyberthreats Agencies Must Recognize
Supply chain risks and nation state attacks pose real threats to agencies.
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Cyberattacks 101: Stalkerware as Malware
Learn what stalkerware is and how you can defend against it.
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How Contact Cards Protect Communities
First responders create contact cards for vulnerable members of the community.
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Key Connections: Assessment & Recording
What pain points are resolved when assessment and recording offices connect?
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Dispatcher Use Clues in Domestic Dispute
911 dispatchers use computer-aided dispatch to respond to a domestic dispute.
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Unique New Take on Assessor Reports
Ramsey County, MN, increases transparency and ROI with data storytelling.
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Agency Shares Tips for New Technology
State of Maine Judicial shares tips for how agencies can update technology.
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Cyberattacks 101: Cross-Site Scripting
Learn about XXS attacks and discover how you can defend against them.
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Serve Residents Through Perf. Management
Pinellas & Fulton Counties leverage performance management across departments.
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American Rescue Plan: The Numbers
We breakdown funding details for states, counties, cities, and towns.
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3 Data Storage Technologies Explained
Compare at-scale data storage options and find which best supports your project.
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Tech Language for Regulators: Analytics
For regulators, reports and analytics lead to transparency and accountability.
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Equity and Recovery Resource Round-Up
See 10 top stories for equity and recovery, plus the American Rescue Plan’s role.
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Why Vendor Risk Management Matters
Lessons from the SolarWinds attack on why managing third-party risk is critical.
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Security Beyond the Walled Garden
Tyler's information security officer on security and vigilance.
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How the Cloud Transforms Public Safety
The cloud can transform public safety in four key ways.
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Tyler Celebrates Open Data Day
The annual celebration of open data goes virtual for 2021.
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Safe, Data-Driven Return to School
Brownsburg Community Schools, Indiana, used Versatrans to return to school safely.
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Foreclosure Auction Alignment
Data-sharing can help recording offices manage cumbersome foreclosure sales.
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Agency Uses Tech to Improve Operations
Public safety technology helps agencies modernize their operations.
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How Software Helps Volunteer Fire Depts
Fire dispatch software helps agencies with volunteer fire departments gain access to mission-critical information.
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5 Tips to Secure Your Home Office
Learn the simple steps you can take to keep your network safe at home.
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Tyler Tech, NLC CEOs: Hot Topic Videos
Tyler's Lynn Moore and NLC's Clarence Anthony discuss the future of govtech.
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Data Mapping Helps Curb Crime
Learn how one Colorado agency used digital analysis mapping to reduce crime.
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StocktonStat Shares Performance Tips
Stockton, California, is featured in Tyler’s Performance Community of Practice.
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The Top Cybersecurity News of 2020
Looking back on 2020 so you can stay alert in 2021.
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Importance of Endpoint Protection
Protect against cyberattacks originating on user devices.
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Mayors Convene on Key Issues
Learn key takeaways on equity, cybersecurity, and the economy from the USCM.
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The Value of Land Records and Recording
Learn four ways to improve accuracy of and access to land records.
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How to Increase Cybersecurity Buy-In
Learn how to start the cybersecurity conversation with your stakeholders.
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Two Cities' Digital Channel Success
Two cities show enhanced service through quality digital experiences.
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Addressing Generational Differences
A new survey reveals governments' responses to generational differences.
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What's the deal with IBR?
Take a closer look at incident-based reporting and its importance.
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Why Did Crime Reporting Change?
Discover the importance of reporting data and how it's changed over the years.
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The Push for Incident-Based Reporting
Clark Nethers helps agencies navigate the switch from UCR to IBR.
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A Path for Equitable Service
Fair access to essential government services helps communities thrive.
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Courts' Rapid Innovation
Learn how e-filing, ODR, and the cloud helped courts prepare for rapid change.
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Reopening Through Engagement
Strong citizen engagement is key to reopening cities and counties.
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What's next for transportation software?
Learn about the future trends influencing student transportation tech.
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What to Know About Drive-By Downloads
Learn about a technique hackers often use to obtain data.
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Top 10 State CIO Priorities for 2021
Learn the most pressing policy and technology issues facing states.
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Business Continuity Through a Pandemic
Project management and business continuity in the age of COVID-19.
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Transformation for the Road Ahead
Tyler's President & CEO explores managing the public-sector challenges ahead.
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US HHS Releases New COVID-19 Data
Standardized data is available to states, local govs to use in pandemic recovery.
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How Data Kept Us Running in 2020
Local and state government organizations put data to use in 2020.
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Why Cloud-Based Probation Technology?
Learn the top five reasons your supervision system should be cloud-based.
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Boost Community Use of Engagement Tech
Get top tactics for building your community's use of civic engagement tech.
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Tips to Defeat & Respond to Cyberthreats
Cybersecurity experts give advice to help you spot fraud and respond to attacks.
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COVID-19 Resource Round-Up
2020's top COVID-19 innovations provide a roadmap for the work that lies ahead.
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Best of Enterprise 2020
Read the top content from 2020 in Tyler’s enterprise areas.
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Congratulations Digital Cities
Explore the 2020 Digital Cities Survey winners.
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Selecting a School Bus Routing Solution
What's next when you need to find the right student transportation software?
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CARES Act Fund Use: Notable Successes
City and county stories demonstrate creative wins with CARES Act funds.
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Tyler Tech Podcast's Year in Review
Host Jeff Harrell shares highlights and surprises from the podcast’s first year.
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Recording Offices Embrace Self-Service
Self-service options keep the public safe and create valuable efficiencies.
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Top Regulatory Modernization Challenges
Explore challenges regulatory boards face when embarking on modernization.
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An Inside Look at Socrata
VP of Product Myca Craven shares why Socrata goes beyond open data.
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CARES Act Funds: Tracking & Transparency
Get new insight around fund tracking, civic engagement, and transparency.
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CARES Act Funds: A New Playbook
Get new insights on opportunity, equity, and ROI related to CARES Act funds.
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What to Know about Location Tracking
Learn how location tracking impacts you and how to protect yourself from it.
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7 Best Practices for Metadata Use
Why your data program is only as useful as your metadata.
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Kansas City's 2020 Sustainability Award
An innovative citywide permitting system receives recognition.
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States Receive Top GovTech Honors
Find out which Tyler clients top the 2020 Digital States Survey.
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Key Questions for Better Bill Paying
Key questions to ask to leverage electronic bill payment.
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Digital Counties Survey Winners
Find out which Tyler clients are Digital County award winners.
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Make Your Leadership Team Cyber-Smart
Educate your leadership team so they can make informed cybersecurity decisions.
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New Generational Research: Bonus Reveals
Research insight helps local leaders respond to generational differences.
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CARES Act Funds: Scalable Successes
Upcoming webinar helps local leaders successfully navigate CARES Act funds.
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Security Questions Leadership Should Ask
Learn the questions leadership should be asking to help build resilience.
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Manage Supervision While Distancing
Case management systems help maintain caseloads and social distance.
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Measuring Your Cybersecurity Program
Learn how to track cybersecurity success so you know what to focus on.
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Cybersecurity Metrics to Care About
Being a resilient organization starts at the top. Learn why.
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Enforcing Parking Laws With Innovation
Agency uses technology to reinvent their parking enforcement process.
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Serving vs. Engaging: The Difference
Younger generations see a distinct difference between “serving” and “engaging.”
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Increase the Reach of Open Data
See why prioritizing accessibility in government data programs increases democracy.
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The High Cost of Fractured Technology
Problems arise when systems don't integrate. See what CIOs have to say.
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COVID-19 Challenges Veterans Services
Modernized tech helps Veterans Services deliver benefits despite COVID-19.
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Leverage Agency Data With Social Media
Social media helps create trust, facilitate transparency, and address concerns.
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Celebrating Winning Counties
Find out which Tyler client counties won NACo Achievement Awards.
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Employee Self-Service Can Transform HR
Employee self-service software transforms HR for the better.
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Gen Z and Local Government
Get key takeaways on Gen Z and local government from new research.
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Award-Winning Cities Recognized
Tyler clients are Route Fifty Navigator Awards and What Works Cities winners.
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Working Groups and COVID-19 Recovery
Communities of practice help leaders quickly scale and implement solutions.
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Quick Responses, Smart Dispatching
First responders in Rockwall, Texas, use technology to arrive on scene faster.
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New Generational Insight for Local Gov
New insight for local leaders to best reach, serve, and engage all constituents.
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ICMA Winners: Celebrating Tyler Clients
Learn which Tyler Clients won 2020 ICMA Local Government Excellence awards.
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Online Tax Filing Offers Convenience
Maui County, HI, helps residents conduct county business regardless of location.
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New Generational Research: Top 5 Reveals
Read five surprising findings from first-of-its-kind national research.
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Find Your Next Step to Cyber Resilience
Learn where you stand so you can improve your cybersecurity program.
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Agency's Answer to Ticketing
Agency saves significant time with streamlined ticketing process.
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Agency Makes Inspections Easy Using App
The Rockwall Fire Department streamlined their fire inspection process.
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Dispatcher's Quick-Thinking Saves Hiker
Agency utilizes computer aided dispatch system to find missing hiker.
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Greene County Advances With Updated Tech
An agency is improving their services with advanced technology.
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CAD-to-CAD Services Cut Response Times
Two agencies partner up to provide more efficient service to the community.
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IAAO 2020 - A Virtual Recap
Read about how IAAO's first virtual conference in 86 years was a great success.
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Empathy's Surprising Role in Recovery
Socrata users share three lessons learned from responding to crises.
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Regulators Top 4 Lessons From COVID-19
What lessons can regulatory agencies take away from the COVID-19 crisis?
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Inspired Communities Operate Virtually
Explore communities realizing benefits from virtual solutions.
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Maximizing Asset Value
Financial and operations data help governments get the most value from assets.
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Why You Need Strong Passwords
Learn these common password attacks so you can you defend your network.
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5 Steps to Find the Right Tech Partner
Use these five steps to find the best long-term fit.
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Success Through Open Book Management
Integrated financial software gives all county employees access to data.
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Your Guide to Data Storytelling
Follow this framework to help you master the art of data storytelling.
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3 Tech Solutions Schools Can’t Ignore
Three new solutions are solving the biggest K-12 challenges.
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3 Resources for Local Governments
Here are three things that have helped the city of Auburn, Maine, thrive.
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Open Data Basics for Federal Agencies
Federal open data law takes the guesswork out of decision-making.
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Innovative Ways to Share Election Data
Learn about the best of counties and states leading with open data to share election info.
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PerSec Tools for Agency Hiring Processes
Federal agencies need PerSec case management to vet personnel, stay compliant.
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Face-to-Face Court Interactions
Virtual courts can ensure access to justice regardless of circumstances.
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Rentlogic's Data-Powered Ratings for NYC Rentals
Any renter knows that it's often in the days after signing a lease that an apartment's unsavory surprises are revealed.
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City Leaders' Top Tips on Going Virtual
Leaders discuss moving community development forward when buildings are closed.
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A Guide to Threat Intelligence Sources
Learn tips to locate the critical cybersecurity threat intelligence you need to know.
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Dispatchers Use Software to Save Lives
Macomb County's Sheriff's Office used an emergency module to locate a lost man.
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Streamlining Supervision Operations
Online processes create efficiencies in pretrial and probation services.
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Protect Small Biz in COVID Recovery
Build a holistic view of your economic recovery with 3rd-party data.
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CARES Funds and Remote Operations
CARES Act funds can enable remote work and enhance community engagement.
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Data Analysis: Identify the Problem You’re Trying to Solve
One of the most important steps in data analysis is often missed: spending time identifying the problem you're trying to solve.
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New CAMA System Better Serves Counties
A modern, agile CAMA system standardizes operations and connects communities.
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Agency Leverages Technology For IBR
Less work and more time for the Lexington Police Department.
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Agency Maximizes Power of Data With IBR
The Union Parish Sheriff's Office transitions from UCR to IBR.
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Respond Faster With On-the-Go Technology
In Rockwall, Texas, public safety agencies are embracing mobile operations.
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Equity's Role in Nassau County Recovery
New equity gap toolkit gives data-driven insights to COVID-19 recovery.
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Virtual Implementations: Here to Stay?
Learn about the virtual implementation process after moving to remote work.
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IBR Helps Agencies Paint Bigger Picture
The Ottawa Kansas PD streamlined their IBR process with updated technology.
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RA and ADA in the Time of COVID-19
How do the ADA’s Reasonable Accommodation provisions apply to COVID-19?
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Contact Tracing for Districts
Trace all student and staff contacts from bus-to-classroom-to-bus.
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Geofencing Informs COVID-19 Response
Dispatchers in Rockwall, Texas, use geofencing to track COVID-19 cases.
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Assessor Creates $2.4M in New Tax Value
New valuation review provides cost-saving consistency and accuracy.
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Cybersecurity Culture: Practice Matters
Solidify culture with regular testing, and practice skills to ensure resilience.
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Cybersecurity Culture: People First
Help ensure your staff participate in and support a culture of security.
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Cybersecurity Culture: Building a Base
Institutional knowledge is the foundation of security culture and resilience.
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Cybersecurity Culture: Technology's Role
Use technology in partnership with people and process to build security culture.
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Cybersecurity Culture: Process-Driven
Build accountability and corroboration into your processes to improve resilience.
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Expertly Streamlining Financial Systems
School district adopts remote work environment features.
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Simplified, Accessible County Data
A county's interactive tool simplifies data and expands civic engagement.
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5 Tips to Increase Court Compliance
Leverage existing court software to increase compliance and preserve budgets.
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Six Steps to a Cybersecurity Risk Assessment
These six steps will help you calculate a risk rating for your critical business systems.
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COVID-19 Recovery With Battle-Ready Data
Three steps to shift to long-term recovery strategies for COVID-19.
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Mobile Ticketing Devices Collect Data
Custom data form allows motor officers to collect information for state reports.
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Adding Value to Program Integrity
Consider case management when upgrading Medicaid program integrity systems.
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New Traffic Stop Safety
Limiting physical contact during traffic stops increases safety for all parties.
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Paperless Intake Improves Jail Operations
Modern jail management system creates efficiencies across the board.
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Maximize Tech in Your Jury Operation
Learn five ways technology can amplify your jury operation.
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How to Stop a Social Engineering Attack
Learn the four simple tricks to stop a social engineering attack in its tracks.
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Castle Rock PD Reduces Crash Rates
Castle Rock Police Department used data to pinpoint high crash locations.
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E-Filing Streamlines Property Tax Returns
Digital filing serves constituents with efficient, transparent operations.
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Register of Deeds Aids in Water Crisis
The Register of Deeds aided lead pipe remediation transparency in Flint, MI.
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5 Questions to Ask Public Safety Vendors
Here's five questions to ask before purchasing your next public safety solution.
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City's Data Hub Serves All Stakeholders
This city achieved a true data analytics program and improved transparency.
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Technology That Facilitates Negotiations
Online dispute resolution can handle court case negotiations.
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Pen Tests vs. Vulnerability Assessments
Learn how these different network testing engagements can help secure your data.
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Online Research Increases Service
Online research provides case information to more than 4,100 users.
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Path to a Perfect Probation Audit
Bibb County Probation achieved a perfect audit through clean data.
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“Making It Work” in Times of Uncertainty
Rancho Mirage relies on ERP software during temporary closures.
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Start Your RSA PD-19-03 Testing Now
Vocational rehabilitation agencies must start now to prep for RSA PD-19-03.
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Benefits of a Vendor Management Program
Learn how to reduce cybersecurity risk by understanding your vendors.
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The Myths and Truths of 4 Generations
Explore new research on the four major generations in a new podcast series.
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Using Records To Find Missing Persons
The Elgin Police Department is keeping better track of their data with records.
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ERP Best Practices in a Pandemic
Your peers are enabling online processes, payments, and remote work – learn how.
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An Introduction to Cyberthreat Hunting
As cyberattacks continue to soar, get proactive when protecting your network.
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Award-Winning ERP Integration
New ERP system reduces paper and streamlines processes for award-winning results.
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The Virtual Virus: Cybersecurity Threats
Top tips and tricks to defend your network against cyberattacks.
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GovTech Reimagined in the COVID-19 Era
Tyler's Chief Strategy Officer explores the future of government technology.
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Why to Consider Managed Threat Detection
Managed threat detection and response is a great option for organizations struggling with consistent cyberthreat detection.
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3 Courts Modernize Technology
Three exemplar courts moved beyond paper with modern technology.
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Why Next School Year Is an Opportunity
Approach K-12 transportation changes with innovation.
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Austin Launches New Performance Site
Austin’s Strategic Performance Dashboard gives easy access to critical data.
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Two City Service Wins
How Temecula, CA and Renton, WA overcame common operational obstacles.
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Get Your Data House in Order
Tyler's Oliver Wise recommends leaders prioritize their data capacity.
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10 Tips to Reduce Common Vulnerabilities
Learn what cybercriminals commonly exploit, and how you can avoid it.
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Writing Tickets Just Got Easier
An Illinois agency is enjoying the benefits of an electronic ticketing process.
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Douglas County Alerts Help Map COVID-19
Automatic import tools help map COVID-19 data for improved tracking.
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12 Tips to Defend Against Cyberattacks
Learn the simple tips you can start implementing now.
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What’s New in Virtual Citizen Engagement
Discover cities' creative virtual engagement routes for residents.
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Choctaw Nation Revamps Judicial Process
Learn how an integrated, cloud-based SaaS solution transformed a tribal court.
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Expert Q&A on COVID-19 and Mental Health
We interview Dr. Kevin Gilliland, clinical psychologist at Innovation 360.
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Socrata Users Share Best Practices
Working group highlights best data practices as COVID-19 crisis unfolds.
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Pharmacy Boards and Case Management Tech
Case management helps pharmacy boards combat issues like opioid misuse.
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Introducing the New Tyler Tech Podcast
Tyler’s newest way to connect enlightens and entertains.
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Student Transportation Post-COVID-19
Where do you even start when planning routes for the upcoming school year?
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Reducing Redundancy on the Roadside
Officers are staying safer with a streamlined ticketing process.
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Cheyenne PD Credits K9 With Meth Bust
We check-in with K9 Tyler from the Cheyenne Police department.
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Automated Probation Check-In
Enable probation check-ins while social distancing is in place.
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New Connections in Kansas City
One city provides a virtual one-stop shop for residents and businesses.
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A Programmatic, Risk-Based Approach
Learn how to take a programmatic approach to your cybersecurity program.
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5 Key Reasons to Move to the Cloud
Explore the top cloud benefits specific to the public sector.
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Connecting and Protecting Communities
With connected tools, police are preventing crime and catching more criminals.
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Managing Growth by Empowering Residents
Learn about award-winning innovation in managing growth and providing outstanding services.
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Cities Are Essential
Investing in cities is vital for our communities’ health and nation’s recovery.
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Change the Game With Data Analytics
Easy access to data helps reduce crime.
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Tyler + Alameda = Pretrial Success
A successful program improves pretrial release through risk assessment tools.
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Shave Three Minutes Off Traffic Stops
Discover how a busy sheriff's office streamlines their ticketing process.
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E-Training Transportation Staff
Engaging school transportation staff from home with e-training.
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5 Questions to Ask About ERP
Five questions every government should ask when choosing its next ERP provider.
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Improving Outcomes Utilizing Tech
See how departments are using quick technology to save lives.
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Information Security vs. Cybersecurity
Learn the important distinction between the two disciplines.
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4 Key Questions to Enhance Engagement
Learn to thoughtfully invest in robust citizen engagement for greater ROI.
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Is access to justice one-size-fits-all?
Multiple methods of communication are important for maximum access to justice.
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Maintaining Veterans' Benefits
A new API allows the NY DVA to process veterans’ claims remotely.
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Crisis Recovery, Planning for Regulators
SARS lessons regulators can use for recovery and future planning after COVID-19.
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Protecting Communities With Mobile Apps
See how first responders utilize mobile apps to save lives.
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A Pivot to Reassessment Phone Hearings
To continue operations safely, one county quickly moved to phone hearings.
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Mitigating Fire Risks in Communities
Explore the benefits of easy and powerful fire inspection tools.
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Cybersecurity Maturity: Tiers and Goals
What is cybersecurity maturity, and how can you have it in your organization?
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Moving Beyond Challenges, Together
Jeff Puckett talks navigating disruption and being ready for what comes next.
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Districts Deliver Support With Traversa
Two New York districts support their communities through COVID-19.
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Jury Management During COVID-19
How Tarrant County, TX, navigated jury rescheduling during the COVID-19 crisis.
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5 Reasons You Should Text Your Jurors
Here are five ways texting jurors can enhance your jury operation.
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Solving Crimes Using Data
See how data helps public safety officials save lives.
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Electronic Access to Court Records
Nueces County, TX, limits courthouse trips through online access to case records.
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New Court Workflow Features E-Signatures
Keep justice moving when judges, attorneys, and court staff work remotely.
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Court During the COVID-19 Crisis
Judicial system professionals had to figure out how to deliver services online.
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Ramsey County Simplifies Assessor Report
Ramsey Co. assessor dashboard brings interactivity to historically dense report.
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Resiliency and Results
Tyler clients are navigating the COVID-19 crisis to serve communities in inspiring ways.
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Why Do We Need a Reappraisal?
Demystify reassessment basics to increase trust and process buy-in.
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4 Cybersecurity Myths to Bust Instantly
Here are four of the most common cybersecurity myths that must be busted before starting on the path to cyber resiliency.
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Tyler Clients Top GovTech's List
Find out which Tyler clients made GovTech's top 25 for 2020.
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What Makes a Strong Password?
Strong passwords are essential to have now, more than ever.
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Modernization vs. Transformation
What's the best way for regulators to update their licensing systems?
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Be Proactive Against Cyberattacks
How two cities used proactive defense strategies to bolster security.
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Is Access to Technology a Concern?
It's time for courts to use technology to improve access to justice.
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Address Operational Challenges With Data
Six practical ways to find data analytics opportunities to optimize services.
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Creative Ways to Navigate Disruption
Continue service, ease staff burden, and meet community needs during a crisis.
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K-12 Transportation Responds to COVID-19
Tyler student transportation clients are helping their districts through crisis.
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Chalk Your Walk Lifts Community Spirits
Tyler communities are staying connected and boosting morale in creative ways.
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Work From Home Cybersecurity
Top tips to mitigate risk and protect your networks while working from home.
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6 Steps to Better Security
These 6 steps help calculate a risk rating for your critical business systems.
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Lifting People Out of Homelessness
Three governments use open data to support vulnerable populations.
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Tyler's COVID-19 Response and Connect 2020
Tyler's uninterrupted client services and the cancellation of Connect 2020.
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Modernize Your Vocational Rehab Tech
Vocational rehab agencies must modernize case management tech to meet requirements.
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Transportation Directors on Tech Changes
Hear from two Tyler TDs before their live presentation on changing technology.
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The Latest Must-Read Book on A2J
A new book maps out the tech and social trends leading us to fully online courts.
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The Strategic Trend Government Needs
Strategic technology trends drive opportunities in government.
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Modern ERP Systems Solve Challenges
Attending to back-office systems reshapes service delivery and solves common challenges.
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The Role of Tech in Access to Justice
Customers are better served by modern tech. Can the same hold true for courts?
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Reduce Risk in Agencies Using Intel
Find out how risk management tools help agencies reduce lawsuits.
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Three Ways Data Helps Finance Officers
Three ways finance officers and communities can win with data connections.
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6 Quick Wins for Your Security Posture
Learn how you can strengthen your organization’s security posture.
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Special Needs Driver Training Resources
Fresh ideas for drivers: continuing ed to improve special needs transportation.
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How Tyler Clients Connect
Capitalize on the value of peer-to-peer networking in Tyler Community.
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Kim Olivares on How to Make Better Teams
Austin Performance Officer Kim Olivares shares in our Women in Data series.
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Linking Data for Efficient Responses
Connect data to provide better responses to emergencies.
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How to Measure the Health of Your Data
Don’t overlook the two biggest factors to improve the health of your data.
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Government & Modern Tech Improves Lives
What can data do beyond helping meet performance and program goals?
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Elevate the Pretrial Process
Evolve the pretrial process to benefit courts, defendants, and communities.
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A Manifesto on Expanding Access to Justice
The important vision of Legal Services Corporation President, Jim Sandman, as told by Tyler's Colin Rule and Abhijeet Chavan.
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How USDA's Open Data Helps Ag Thrive
Open data portal helps ag industry leaders make data-driven decisions.
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Q&A With Federal Division President Kris Collo
Kris Collo introduces Tyler's Federal Division and the Entellitrak platform.
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Celebrating Open Data Day
Check out our favorite open data projects in celebration of Open Data Day.
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A New Look at Community Safety
Mobile apps, AI, and connected dispatch can increase first responder and community safety.
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Why the Smartphone Gets Too Much Credit
School districts are affected by the same changes that drive the on-demand age.
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Information Security Policy Lifecycle
Learn how to approach the information security policy lifecycle.
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Build a Culture to Value Data as an Asset
Technology isn't why data projects struggle. It's culture. Learn why.
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Information Security Risk Policies
What is risk, and what associated documents should you have?
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Tech Language for Regulators
Learn how common tech terms apply to the regulatory community.
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Guided Interviews in Courts: Part 2
More from Tyler's legal experts on building online guided interviews.
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Smash Your Data Silos
It's time to smash data silos to ensure the best possible outcomes.
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3 "Must Have" Cybersecurity Documents
Get insight on the documents you need to help achieve cyber resiliency.
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Memphis Unveils Innovative Open Data Hub
City launches detailed open data, performance dashboards, interactive maps.
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NashView Maps Permits, Parks, Precincts
Responsive and interactive app helps Nashvillians stay up on community news.
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The Rise of the Chief Privacy Officer
Seattle's Chief Privacy Officer on protecting residents' privacy amid more tech.
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Silicon Valley: More Government Data Use
Santa Clara improves public access to data on its population and initiatives.
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5 Ways Austin Creates Performance Buy-In
Austin's performance management program is the engine behind its data culture.
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Best of Enterprise in 2019
Read 2019's top enterprise content.
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How NYC Crunches Taxi Data
NYC's transportation system covers upwards of one million trips each day.
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311 API for Mobile Reporting
An open 311 web service API connects a city's mobile app to a custom 311 interface.
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Guided Interviews in Courts: Part 1
Build effective guided interviews for self-represented litigants.
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What's the Big Deal About Data Sharing?
Learn the ins and outs of government’s latest buzz: data sharing.
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From Pushing Paper to Strategic Partner
City works smarter, not harder, with digital processes.
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Atlanta Residents Track Gov. Spending
Atlanta Open Checkbook shines a bright light on city spending.
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Listening to Concerns About ODR
Colin Rule's thoughts around the potential challenges of ODR.
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Data-Driven Policing, Safer Communities
Three steps public safety agencies can take to inform smarter decisions.
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Hawaii Publishes Candidate Spending Data
Campaign finance dashboard cuts request response time and boosts transparency.
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The Importance of Network Insight
Achieve better insight into all activites on your network.
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Tyler's Award-Winning Clients
Find out which Tyler clients took top Digital Cities and Route Fifty honors.
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Eight Reasons to Reach for the Cloud
Student transportation operations can benefit greatly from SaaS technology.
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3 Strategies for Top-Notch Implementation
How the right approach to new tech implementation can make all the difference.
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New York City Releases 600+ Datasets
New York City's open data program boasts more than 2,000 datasets.
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Your Ransomware Survival Guide
Plan to defend against and respond to ransomware attacks.
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Automate Datasets with Socrata Gateway
New framework makes publishing, updating, and automating datasets easy.
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Q&A with Courts & Justice Division President, Rusty Smith
Rusty Smith's take on challenges and opportunities for courts and their partners.
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Big Data and the Bigger Picture
Agencies need to access and use their data to create safer communities.
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3 Things You May Have Missed at ASBO
Three fun highlights from ASBO 2019.
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Report from the ODR 2019 Conference
Colin Rule's key takeaways from the 21st ODR conference.
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Smart Cities, Civic Engagement, Big Data
Encouraging civic engagement and putting big data to use creates smarter cities.
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Land of the Free; Home of the Data
Local governments use open data portals to share veteran insights.
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The Data Strategy for Federal Agencies
The Socrata framework provides a method to think bigger when it comes to data.
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Building Connections for Success
Top takeaways from ICMA presenters from Henderson, NV, and Fulton County, GA.
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3 Reasons to Use Push Notifications
Ensure your app is delivering maximum value through push notifications.
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Uncover and Manage Unknown Cyber Threats
How a TN intercounty agency finds and stops risky activity on its network
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Analytics Every Fire Department Needs
How four fire departments took data-driven approaches to common challenges.
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Election Data Makes Informed Voters
Socrata open data provides a simple platform to share election data and stories.
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NACo and NLC on Data-Sharing Strategies
While the benefits are vast, achieving big data wins isn't always simple.
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Managing Cyber Threats on a Small Budget
The Tennessee Intercounty Agency finds and stops risky activity on its network.
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Tiny is the New Big: Appraising Tiny Homes
A deep dive into the emerging tiny house trend.
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Reduce Crime with Data Analytics
Public safety agencies benefit from connecting and using data to reduce crime.
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Miami and Pennsylvania on Lean Approach
Two performance management champions apply Lean to their programs.
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Fighting Government Workplace Harassment
As sexual harassment claims rise, government agencies must take action.
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Legal Changes Address Access to Justice
New laws encourage innovative solutions to address the access to justice gap.
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How to Stop a Stolen Ambulance
Instantly share information across jurisdictions with New World CAD.
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From Fiscal Friction to Fiscal Focus
How Nassau County, NY, and Pittsburgh leverage finance data with Socrata.
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From First Day Disaster to Best in State
Griffin-Spalding County Schools transportation ensured driver protection.
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Three Ways Leaders Can Create Connections
Take these three steps to realize the benefits of strategic connections and improve results.
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Govern Hidden Biases With Data
Data reveals our values, biases, and priorities.
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Supervision Technologies Shape Communities
Supervision technology helped one county reduce recidivism in juvenile justice.
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Agencies Reduce Duplicate Records
Eliminate the overabundance of paperwork for dispatchers and responders.
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CIOs Explore a Modern Platform Approach
Mission-critical priorities need a modern data solution; lessons from MIX CIO.
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Why Data Guidelines Matter in Iowa
Scott Vander Hart on the playbooks and guidelines framing Iowa’s data program.
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Cloud in Courts: Is This the Tipping Point?
Moving to the cloud can connect justice partners and protect court information.
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What Tree Data Tells Us About Cities
Open data portals put a spotlight on urban tree canopies — here’s why.
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DeKalb County's Jail Services Recognized
Explore an award-winning integrated justice information and jail management system.
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New Tool Makes Assessors' Lives Easier
Learn a new way to surface, interpret, and use key assessment data.
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Good Performance Mgmt. = Good Government
Local governments are stretched thin but data can help.
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Get the Right People at the Table
Identify the key stakeholders for any effective data-driven performance program.
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Navigating Hurricane Reconstruction
Three FL governments leverage tech for post-hurricane building code compliance.
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How to Work Smarter With Public Records
See one county's journey to staff freedom, digitized records, and better service.
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How LA's Controller Brings Data to Life
Why Los Angeles "puts it all out there — warts and all."
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App Equips Fire Crew With Vital Data
This app offers access to mission-critical data and routing information.
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What's Your Story?
Firmly establish your true story through easy-to-understand narratives.
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CT Comptroller's Leap of Faith
What happens after you open data? Learn about one state's journey.
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Frank Sander and the Multidoor Courthouse
Colin Rule discusses Frank Sander, the father of ADR.
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How to Fix Land Development Pain Points
A new opportunity to address the fiscal productivity of land development.
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Accurate Routing on Rural Roads
Dispatchers map routes in CAD on unmarked and temporary rural roads.
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The Perils of Outdated Technology
Overcome the challenges of outdated tech with a workable system transition plan.
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Why Does Privacy Matter?
Privacy is a topic that is important to discuss now, more than ever. Learn why.
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Increasing Bus Safety With Tablets
K-12 leaders talk about the benefits of tablets, including increased safety.
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Five Ways Gov Can Leverage Existing Tech
Inspiring examples of innovative approaches to operations in local government.
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Max Out Your Data Efficiency — Here’s How
Check out three tried and true ways to use data more efficiently.
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The Work of Government is Casework
Is your government work case-like? Chances are, it is. Learn what tools can help.
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“Uber-ification” of K-12 Transportation
How do we meet the expectations of today’s parents?
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How to Increase Efficiency Through Data
City leaders share insights on how to empower staff for a data-enabled organization.
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Four Ways to Clear Your Docket
Explore four tools that help courts resolve cases quickly while empowering the public.
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K9 Tyler Joins Cheyenne PD
The Cheyenne PD welcomes K9 Tyler to the police force.
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What's New in Parent Apps?
Keep parents informed with up-to-the-minute bus tracking.
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The Anatomy of a Ransomware Attack
Learn the stages of a ransomware attack and how to detect the threat.
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Celebrating K9 Capo's Retirement
Read about K9 Capo’s 7-year contribution to the Cheyenne PD
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Four Ways to Prepare Your Court for ODR
Explore four key ways to prepare your court for ODR.
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Growing District Upgrades Technology
Melissa ISD adopts new transportation software and tablets.
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Training K9s for the Police Force
K9 training involves intense dedication, but the results last for years.
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ODR Around the World
Explore how different countries think about and implement ODR.
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Dispatchers Use Tech to Patrol Lake
Patrolling a lake using geo-verified addresses.
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Overcoming the Opioid Crisis Through Tech
Modern CAD solutions can hasten responses, improve responder safety, and save lives.
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A Winning Self-Service Portal
How one county implemented a customer portal ahead of schedule and under budget.
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Selecting the Right K9 for Your Agency
Discover the specific steps agencies take to select a K9.
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Automating the Ticketing Process
The Laramie County Sheriff’s Office writes tickets faster using Brazos.
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'We're Trying to Save Lives'
Data-sharing dashboard underpins Pennsylvania’s response to the opioid epidemic.
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Three Perspectives on ODR
Find out how NACM panelists use ODR to improve day-to-day work and enhance access to justice.
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When Not to Trust a Number
Why we need vigilance about questioning sources, correlations, and assumptions.
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Five Steps to a Cybersecurity Culture
Cybersecurity culture ensures the secure execution of your business strategy.
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Tyler Clients Top Digital Counties Survey
80% of the 2019 Digital County Survey winners are Tyler clients. Find out who they are and what they're doing.
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Five Ways Tablets Can Help Contractors
Transportation contractors face unique challenges; tablets are the solution.
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Top Five Takeaways From NACo's Annual Conference
Tyler was on the ground at NACo's Annual Conference. Here's what we learned.
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Text Notices Reduce Utility Cutoffs by Half
How automated phone, text, and email notices reduced utility cutoffs by half in this city.
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Fast Response Prevents Fire Disaster
Multi-jurisdictional response to massive dealership fire in Michigan.
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Santa Monica's New Performance Program
Santa Monica turns to modern performance management approach to achieve lofty goals.
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Congratulations to Tyler Clients Honored by NACo
Tyler clients made up two-thirds of this year's "Best in Category" NACo award winners.
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The Intriguing Evolution of ODR
Tyler's VP, Online Dispute Resolution, explores the rich history of ODR.
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Tech-Based Solutions for the Opioid Epidemic
How three government leaders formalized the value of data in the public sector.
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5 Ways Innovative Governments Can Leverage Existing Tech
Read inspiring examples of successful, innovative approaches to operations.
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How One Court Handled New Case Types and Increased Caseload
Ohio Court of Claims handled a 200% claim increase without adding staff.
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Tyler Clients Receive Top GFOA Honors
Find out which Tyler clients received 2019 GFOA awards.
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Gavà, Spain: Thriving and Efficient Open Data
How Gavà, Spain, used open data to improve finances, efficiencies, and accountability.
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Kansas City Aligns Budget with Outcomes
Kansas City uses data to engage with residents and department leaders.
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Smart Cities: Where Do We Go from Here?
True smart cities start with solid technology layers and back-office systems.
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Meet Two School ERP Innovators
Learn which two school ERP innovators were honored at Tyler Connect 2019.
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How Cities Make Budgets Easy
Implementing transparency principles in a government’s budget offers great ROI.
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Is Your Agency Always Connected?
Improve officer safety and communication with mobility apps.
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Utah Chief Data Officer Makes Data More Powerful
How Utah’s Drew Mingl makes data-informed decisions on the state's biggest policies.
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How Alameda County, CA, Connects Justice Partners with Odyssey
Read how one county increased efficiency and collaboration between justice partners.
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Q&A with Data & Insights Division President, Franklin Williams
Find out what D&I President Franklin Williams loves about Tyler clients and more.
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How ODR Can Benefit Three Criminal Case Types
Hear directly from Tyler's VP, Online Dispute Resolution.
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Community Connections in Orland Park
A digital infrastructure can help effectively plan for population density.
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How One Recorder's Office is Modernizing the Records Process
Learn how one county modernized its records office and enhanced citizen service.
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Data & Insights Innovators
These 2019 TEA winners deliver transparency, smarter decisions, and improved communities.
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LA Open Data Program Embeds Transparency
Angeles Controller Ron Galperin on the power of Open Data to transform government.
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Pittsburgh's Financial Data Portal Open to All
Data newcomers and financial analysts both benefit from Pittsburgh's financial data portal.
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How to Make Traffic Stops Safer
The benefits of using public safety apps for safer traffic stops.
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Michigan's Streamlined Performance Program
Michigan, a Tyler Excellence Awardee, takes an innovative approach to its performance program.
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Uplifting Legacy Cities
Exemplifying NLC's Love My City Campaign, four legacy cities are addressing housing, attracting new businesses, and making the most of out existing community assets.
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How Modern Tech Systems Eased a Community's Disaster Recovery
Read how one city recovered from a Hurricane through digital record keeping, online permitting, and digital plan review.
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A Data Tailwind for Bike Ridership
Police and 311 data are common on open data portals, but can bike data tap into a new audience?
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Hear from a Connected Community on the Rise
Hear on-the-ground insight from leaders and staff successfully driving — and benefitting from — a full Connected Communities strategy.
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For Efficiency, Data is Everything
Learn valuable advice from a recent panel on transportation efficiency.
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How to Transform Government in Four Key Areas
Local governments can create the connections necessary for sustainable evolution and innovation by breaking down silos and addressing these four key areas of interaction with data.
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Appraisal and Tax Innovators Honored at Connect
Fair and equitable taxation is the backbone of local government’s ability to fund and provide core citizen services.
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Texas' Ed Kelly on the Essential Role of Data
Texas legislators elevate chief data role, strengthen open data laws.
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Shelby County, TN, Improved Data Integrity and Efficiency with Odyssey
Explore how the Shelby County Criminal Court Clerk's office saved time on data entry, eliminated redundant work, and enhanced data integrity by automating and streamlining processes with Odyssey.
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USDOT Collaboration: Where Rubber Meets the Road
Federal department invites local governments to collaborate on major data-driven decisions.
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Mapping Murals in Chicago
Chicago launches Socrata-powered mural registry to protect street art and publicize locations.
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Transportation Panelists Share How to Find Dollars Through Technology
Transportation professionals discuss how to overcome challenges, drive efficiency, and enhance service without compromising safety.
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Tracking Emergency Response in Ramsey County
This Minnesota county hits a "mile-marker" in its data program with new public safety insights.
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Oregon Simplifies Court Processes for Self-Represented Litigants
Explore how one state court eliminated the barriers of manual paper packets and complex processes for self-represented litigants while creating new internal efficiencies.
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Six Pieces of Technology that Improve Parent Communication
Learn the six key factors to make parent apps a win for student transportation.
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Connecting Data, Systems, and People
To realize the power of local government, certain connections must occur.
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Tyler Clients Receive Top Honors: What Works Cities and Smart Cities Readiness Winners
Tyler clients are on a winning streak! Read which cities received What Works Cities certification and which clients are 2019 Smart Cities Readiness grant winners.
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Empowering Three Key Pillars of Justice
Attending to critical justice groups make courts more accessible and convenient.
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How 3 Innovative Cities Make Budgets Easy
Easy-to-use, interactive data platforms demystify complex government finances
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Are You Following the E-Court Maturity Model?
Tyler's detailed E-Court Maturity Model maps the steps any court system can take to plan a successful evolution from paper-based operations to a completely electronic court.
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Regulators Open Cannabis Data to Public Scrutiny
Massachusetts cannabis regulators’ data tackle tax revenue, public health, and equity.
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What We Learned from Connect 2019
Tyler Technologies' Chief Marketing Officer, Samantha Crosby, gives an executive perspective on Connect 2019 and the vision forward.
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Peer Advice: Considering New ERP Systems
Sourcing a new ERP system can be a daunting task. Hear from municipal and school leaders who have been through the process.
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Empowering Communities in L.A. County with Data
Explore the Neighborhood Data for Social Change platform that aggregates neighborhood-level data online across 10 policy areas for L.A. County residents and other civic actors.
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Turning the Lights on Little Rock
A replicable pilot program, dubbed "Lights On," is improving public safety and quality of life for residents.
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Increased Access to Justice for All
Justice is a fundamental American value, yet barriers remain.
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What's Happening at Connect?
Connect 2019 has opened with energy, inspiration, and vision. Get a glimpse of opening session highlights and a preview of what's to come.
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Tyler Clients Are GovTech's "Doers, Dreamers, and Drivers"
Over half of the 2019 Government Technology Top 25 honorees come from Tyler clients. Learn who these public sector innovators are!
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Three Principles of Routing Software to Help You Find Efficiency
To achieve automated assignments while ensuring student safety, your routing software should operate with three key principles.
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Go Ahead and Fail
Failure and risk can be important drivers of innovation.
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Six Out of Ten Smart Cities Readiness Finalists Are Tyler Clients
Six forward-thinking Tyler clients rose to the top of a competitive field for using smart cities strategies to improve operations and better serve communities.
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Idaho Supreme Court Takes Data-Driven Approach to Court Performance
How Idaho's Supreme Court made the leap between captured data and usable data.
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One County's Journey to a Centralized Tax Dashboard
How a cloud-based data dashboard allowed one county to use its information at hand more effectively for fair and equitable taxation.
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Finding Savings in a Growing District: Tales from the Road
Hear from Tyler client Joe Dives of Magnolia ISD in Texas to learn how his district saved over $1 million by optimizing routes.
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Top Three Ways to Revolutionize Internal Data Sharing
Data plays a crucial role in addressing some of government’s – and society's – biggest issues.
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Why Data Sharing and Integration Both Matter
For growing local governments, creating a modern digital infrastructure is all about data sharing and integration. What's the difference between the two, and why does it matter?
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The Golden Rule of Successful Data Programs
Success in a data-driven organization occurs when government employees at all levels are enabled and empowered to leverage data to impact their work.
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Can Public-Sector HR Have a Digital Mindset?
For agencies to operate intelligently and efficiently, professionals have to put data to work for them. This is particularly true where personnel are concerned. Learn how a digital mindset can enhance productivity and morale.
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How to Turn Your Smart City Into a Connected Community
Are smart cities already connected communities? In part, yes. Explore the distinctions between the two.
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Buffalo, NY, asks 'How Open is Open Data'
Data 101, a course for the public, made Open Data Buffalo more accessible and helpful to the city's residents.
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Seven IEP Demands That Affect K-12 School Bus Transportation
What should you look for when shopping for school bus routing software? Explore the seven key features your program should have to successfully handle evolving IEP requirements.
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Nova Scotia Launches Data Storytelling Application
One innovative government is creating stories that provide context around datasets to increase usage and spur innovation, while producing user-friendly webpages that make understanding complex information easier.
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Understanding the New FMCSA Training Requirements
A source of information to help our readers understand new Entry-Level Driver Training (ELDT) requirements coming up for all districts.
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Texas Town Works Across Jurisdictions to Stop Gangs
To combat the rise in gangs and prevent the transport of drugs, Levelland PD teamed up with other state and federal agencies.
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Innovation Lessons from a Digital County
Investment in analytics, apps, and cybersecurity helped this county rise to top.
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Georgia District Turns Challenges Into Opportunities With Versatrans
How modern technology is helping districts in the U.S. and Canada meet current challenges and plan for the future.
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Why Data Matters for LA's Nascent Cannabis Industry
Data gives departments a common language when dealing with a brand-new industry.
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How a Memphis Dashboard Saved the City 26 Analyst Hours a Month
Learn how Memphis, Tennessee, created a dashboard to give the city's leadership ready access to real-time, digestible information.
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Tales from the Road: Maine District Switches to Traversa for Ease of Use
A conversation with a transportation director on moving away from state-sponsored school bus routing software.
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Four Virtues from the Military That Can Help Your K-12 Operation Today
Getting kids to school safely is a demanding task that can be made easier with four virtues from, yes, the military.
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How to Develop Data Governance in Your Organization
Establishing a strong data governance process is essential to building a safe, secure, and effective data program.
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Using Data-Driven Insights to Tackle Affordable Housing and Homelessness
How the private and public sector are using data to understand the scale of issues around homelessness to develop affordable housing and initiatives.
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How Pennsylvania and Massachusetts Automate Financial Oversight
Explore how two different states are successfully improving operational insight as well as financial oversight while increasing transparency.
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Five Types of Documentation and How Technology Can Help
K-12 transportation involves precious cargo. With safety comes documentation. Find out how to better manage it.
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Police Department Fights Increased Burglaries With Taskforce
How officers with full caseloads are partnering with state and federal agencies to stop incidents and manage secondary crimes associated with drug use.
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Contractors and the Multi-District Model
Technology continues to disrupt our world, and that can mean more opportunities for contracting businesses, including in the school transportation industry.
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Performance Management Tips From Three Cities
What do Austin, Henderson, and Little Rock have in common? All three cities have intrepid, intelligent women heading up their performance management programs.
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Eight Essential Routing Software Features for Safety and Success
But the most important reason a school district invests in routing software is to address complex student needs and route students safely.
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Cook County's Transparency Initiative
Cook County launches an open data portal on crime data for the public.
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Massachusetts' CTHRU Adds Payroll Data
Socrata supports quick movement of payroll data to Massachusetts' CTHRU site.
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Officers Face Historic Flooding to Save Lives
No storm preparation meetings could have prepared local police chiefs for what would happen once Hurricane Harvey made landfall.
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Police Save Lives During Weather Crisis
How shared computer aided dispatch (CAD) software between three municipalities enabled effective police response during Hurricane Harvey.
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Telematics is Peace of Mind
How much is an insurance policy worth to you, your school, or your operation? You spend budget dollars used to insure your fleet, but how do you “insure” students?
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Identity Theft in Traffic Citations
What happens when a traffic citation is issued to the wrong person? Learn how officers can prevent this with photos that accompany electronic citations.
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Prince George's Co. Top Performance Tips
Prince George's County turns to data to improve quality of life and reduce crime.
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Police and Fire Officials Work Together to Capture Gunman
When a gunman was on the loose in the Kansas City metro area, law enforcement officials worked quickly to protect the community.
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How Dispatchers Aided Rescue Efforts During Hurricane Harvey
How dispatchers managed the more than 3,200 calls in five days from residents in their communities and around the region.
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How Does Transportation Tech Affect the Quality of Service?
Learn how solutions like student scan cards, onboard tablets, and parent mobile apps can affect a student’s ride to school.
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Your 2018 Goal: Proactive Data Analysis Education
Government leaders should consider providing data analysis education for all staff, not just a few analysts in each department.
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Connecticut Data Sparks Winning App for Opioid Crisis
How creative use of data helped build an app to reduce deaths from opioid abuse.
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When Will Next Generation 911 Be Ready?
In the year 2020, public safety answering points (PSAPs) everywhere will finally get an answer to a burning question: When will Next Generation 911 (NG 9-1-1) services be ready?
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Our Opioid Crisis
Open data plays a valuable role in the fight against the opioid epidemic.
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Data Lens: Powerful Insights for Your Data
Introducing Data Lens: a new accessible, visual way to display and explore open data.
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