Three States That Simplified Filing

April 19, 2022 by Jessica Sparrow

Three States That Simplified Filing

NIC Maryland is honored to partner with the Comptroller of Maryland to provide this necessary service,” [...] “While no one enjoys paying taxes, we are incredibly proud of the 93% customer satisfaction rating from customers using the Comptroller Tax Pay service to remit tax payments to the State of Maryland.

Nancy Schmid

General Manager of NIC Maryland

It’s tax season, and that means millions of Americans are collecting their W2's and 1099's and filing their personal income taxes with the IRS. For taxpayers across the country, that also means filing their state income and business taxes. In a post-pandemic world focused on digitizing government services, the need for quicker and more convenient filing solutions has emerged.

Electronic filing is a fast-growing alternative to mailing paper returns. The modernization of tax filing provides citizens with a secure, electronic platform featuring the ability to file anytime, anywhere – 24 hours a day, seven days a week. With increased convenience, accuracy, security, and flexibility, it is easy to see why electronic filing has become the most popular filing method for many states.

Taxpayers in Arkansas, Maryland, and Mississippi, among others, can file taxes online, thanks to online tax filing solutions developed in partnership with NIC, a subsidiary of Tyler Technologies.

Arkansas

In Arkansas, more than 148,000 corporations submit business franchise tax filings each year. Through the Secretary of State’s recently redesigned online filing system (https://www.ark.org/sos/franchise/index.php), developed in partnership with NIC Arkansas, corporations, LLC's, banks, and insurance companies registered in Arkansas can file annual reports and pay their annual franchise taxes electronically up until May 1, 2022. Since implementation, the Arkansas Secretary of State’s online filing system has processed more than 1.6 million tax filings, saving the state nearly $22 million as well as countless hours of manual processing.

Maryland

The Maryland Comptroller's Office is also dedicated to making the process of filing and paying taxes simple, safe, and efficient. Maryland’s filing service (https://egov.maryland.gov/com/TaxPayment/TaxpayerPayment/GetStarted) allows taxpayers to pay their personal income taxes electronically via credit card. Since implementation, the service has processed payments for more than 313,000 tax filings on behalf of the state, with 91,400 of those payments processed in 2021 alone. The service is accepting payments through July 15, 2022. “NIC Maryland is honored to partner with the Comptroller of Maryland to provide this necessary service,” said Nancy Schmid, general manager of NIC Maryland. “While no one enjoys paying taxes, we are incredibly proud of the 93% customer satisfaction rating from customers using the Comptroller Tax Pay service to remit tax payments to the State of Maryland.”

Mississippi

Mississippi's quick and easy filing solution (https://www.ms.gov/dor/quickpay) encourages citizens to file their personal and business taxes online until April 15, 2022. In the fiscal year of 2022, the Mississippi Department of Revenue’s (DOR) QuickPay tax payment system securely processed more than $38 million, an increase of 187% over the previous fiscal year. The streamlined service allows the MS DOR to quickly collect 20 business and individual tax types, with the average citizen completing a payment in less than three minutes. “Providing efficient government to citizen experiences is at the forefront of how we serve individual and business taxpayers through the QuickPay solution,” said Drew Levanway, general manager of NIC Mississippi. “Making a tax payment has never been easier, and NIC Mississippi is dedicated to removing barriers through technology to help citizens securely interact with government.” Each filing solution is unique to the state using it, but they all have at least one thing in common: they’re modernizing the way citizens file taxes by delivering enhanced citizen to government experiences.

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