Wyoming Highway Patrol Turns Data Into Action
April 07, 2026 by Kate Nadolski
Access to data is essential in modern policing, but without reliable information, it can be difficult to turn that data into meaningful action.
The Wyoming Highway Patrol operates across one of the largest and least populated states in the country. With limited personnel and a wide geographic area to cover, the agency relies heavily on accurate information to guide policing operations and safety efforts.
Despite having access to significant amounts of operational data, the Wyoming Highway Patrol struggled with inconsistencies across its systems. Data from CAD, mobile reporting, and geographic information systems often did not align.
Redundant call types, inconsistent reporting practices, and outdated GIS layers created confusion and limited the agency’s ability to analyze trends. Troopers often spent time verifying records instead of using data to drive mission-critical operations.
“We had a lot of data, but it wasn’t always telling us a clear story,” said Law Enforcement Software Manager Pedro Rampolla. “Different systems had different standards, and that made it harder to see what was actually happening across the state.”
The Wyoming Highway Patrol was working with a limited staff and budget, which hindered its ability to support both statewide planning and troop-level decision-making.
The agency implemented Tyler’s cloud-hosted Enterprise Public Safety suite to bring its systems and data into alignment and modernize its operations.
The Wyoming Highway Patrol worked to standardize call types, refine GIS layers, and improve reporting practices across the organization. Historical data was reviewed and corrected where necessary, creating a more consistent and reliable foundation.
The updated system also connected information across CAD, mobile, and mapping systems, helping troopers access the same information regardless of their location.
“We focused on cleaning up the data and creating one consistent source of information,” Rampolla said. “Once that was in place, we could start using it to guide real decisions.”
Those real decisions came in the form of a new program called “State Stat,” a monthly operational review that examines trends, performance metrics, and enforcement activity.
Tyler’s public safety analytics solution helped the agency to launch the program that has allowed leadership to evaluate statewide patterns while also providing troop commanders with localized insights they can use in day-to-day operations.
Targeted training has also helped reduce reporting errors and improve the accuracy of information entered by dispatchers and troopers.
Using updated GIS data, the agency has been able to identify traffic safety trends and deploy resources more strategically. The insights have supported proactive efforts aimed at reducing impaired driving incidents and improving highway safety.
The improved data environment has also strengthened collaboration with the Wyoming Department of Transportation. Shared information about traffic patterns and incidents now helps inform infrastructure planning and safety initiatives.
Operating from the cloud-hosted platform has further improved reliability by ensuring consistent system uptime, improved security, and ongoing updates.
“We’re now able to see trends much more clearly and respond to them, which helps us use our resources more effectively and support safer highways across the state,” Rampolla said.
The Wyoming Highway Patrol continues its progress by using data to not only to document activity, but also to guide operations, evaluate performance, and plan for future needs.