Computer Aided Dispatch

New World Public Safety Computer Aided Dispatch

New World Computer Aided Dispatch (CAD)

Dispatching Public Safety for More Than 40,000,000 Citizens

New World public safety's Computer Aided Dispatch (CAD) software is a comprehensive, easy-to-use solution that effectively manages single or multi-jurisdictional dispatching activities for law enforcement, fire and EMS. It’s fully and seamlessly integrated with GIS mapping, mobile computing, records management and the rest of the New World public safety product suite. CAD provides the information and communication essential to accelerating and improving emergency response, when every second truly matters.


open quoteNew World CAD will streamline our dispatching operations. For example, the mapping capabilities show the dispatcher the location of each unit, so the closest unit is dispatched to the scene. We will also be able to design our own run cards to ensure our processes are followed and each call for service gets the appropriate service and equipment at the scene. Overall, we will decrease response times and enhance services to our community.close quote

– Bob Siron, Lieutenant
Bloomington Police Department
Bloomington, Illinois


Agencies Benefit with New World CAD

  • Robust mobile messaging
  • Expedite units via silent dispatching
  • Alerts and timers increase safety
  • Full-featured command line
  • Enhanced-911 and phase ii cellular calls
  • Integrated automatic vehicle location
  • Station toning and paging interfaces
  • Built in reports
  • Easier map updates via Esri ArcGIS
  • Enterprise-wide data access

Decrease Response Times

Advanced features include automatic address verification, real-time GPS unit locations, dynamic unit recommendations, and rip and run reports. These features allow call takers and dispatchers make critical decisions quickly, and reduce response times significantly.


Increase First Responder Safety

By providing instantaneous information such as preplans, hazards, and wants and warrants to dispatchers and field personnel, CAD significantly increases the level of safety for law enforcement and fire responders.


Add Location Information & Mapping

New World public safety CAD maps provide valuable information that improves tactical analysis and enhances situational awareness and preparation. Embedded ESRI® mapping technology provides fast access to pertinent information and excellent conditions for making quick, effective decisions.