Case Studies

New World Fire & EMS

Case Studies

Clarion County 911, Pennsylvania
Clarion County is located in northwestern Pennsylvania approximately 80 miles north of Pittsburgh. It's a rural county with approximately 46,000 residents in a 610-square-mile area. Read more »

Clovis Police Department, California
The city of Clovis is located in Fresno County, California. It is recognized as the safest city in the Central Valley, which encompasses approximately 11 percent of California's total land area. Clovis has a population of approximately 108,000 in a 23 square-mile-area. Read more »

Douglas County Sheriff's Office, Colorado
Douglas County is the seventh-most populous county in Colorado and located between Denver and Colorado Springs. The Douglas County Sheriff's Office provides public safety services to the county's 336,000 residents in an 844 square mile area. Read more »

Grand Prairie Police Department and Court, Texas
Grand Prairie is a mid-sized community with a population of 180,000. It is located in the center of the Dallas-Fort Worth metropolitan area, which has a population of six million. It is a popular entertainment destination and accessible via major thoroughfares, which increases the amount of traffic in the city and surrounding areas. Read more »

Greenbelt Police Department, Maryland
The Greenbelt Police Department is located in Prince George's County, Maryland. It is situated near the Washington, D.C. and Baltimore metro areas. The city has a population of approximately 23,000 and covers an area of 6.5 square miles. Read more »

Greene County, Ohio
The Greene County Ohio Sheriff's Office and its 14 affiliated police and fire agencies serve more than 160,000 citizens in a 2,196 square mile area. Greene County is located in southern Ohio and is a part of the Dayton Metropolitan Statistical Area. Read more »

Independence Police Department, Missouri
The Independence Police Department is located in Missouri and is a part of the Kansas City metro area. The city has a population of 117,000 in a 78.25 square mile area. Read more »

Kankakee County Sheriff's Office, Illinois
The Kankakee County Sheriff's Office in Illinois provides public safety services to the county's 114,000 residents in a 14 square mile area located 60 miles south of Chicago. Read more »

Levelland Police Department, Texas
Chief Albert Garcia can remember sitting down at a desk to write out an incident report by hand — and then, every so often, having to completely rewrite that same report if an error was found after he turned it in. Read more »

METCOM 911, Oregon
The Marion Area Multi-Agency Emergency Telecommunication Center (METCOM) is located in Woodburn, Oregon. It provides emergency dispatching services to the 36 communities located within Marion County and portions of Linn and Clackamas County. Read more »

Ouachita Parish, Louisiana
Ouachita Parish, Louisiana has a population of 153,720 in a 631 square mile area. The parish encompasses the cities of Monroe and West Monroe, towns of Richwood and Sterlington, and the census-designated communities of Bawcomville, Brownsville, Calhoun, Claiborne, Lakeshore, and Swartz. Read more »

Oxnard Police Department, California
The city of Oxnard is a community on the coast of California. It's the 19th most populous city in the state and is located in close proximity to Ventura and Los Angeles. Oxnard has a population of approximately 207,000 in a 27 square-mile-area. Read more »

Port Neches, Texas
Just outside of Houston, Texas, near the border of Louisiana, sit the three communities of Port Neches, Nederland and Groves. Each with a population less than 20,000, the neighboring cities pool resources to provide basic services to residents in the most cost-effective way. Read more »

Salina Police Department, Kansas Case Study
Salina is located at the intersection of Interstate 90 and Interstate 135 in Kansas. The city is a regional trade center for north-central Kansas and home to multiple colleges. It encompasses 25 square miles and has a population of approximately 47,000. Read more »

San Bernadino, California
San Bernardino is located in Southern California and has a population of 205,000. It is the seat of San Bernardino County, which is home to more than 2 million residents. Read more »

Shawnee County/Topeka, Kansas
Topeka is one of the biggest cities within the state of Kansas. It has more than 127,000 residents, but is a part of a much larger metropolitan statistical area, which increases this population by an additional 100,000. Topeka is the county seat of Shawnee County, which covers 556 square miles. Read more »

Snohomish County, Washington
Snohomish County is the third-most populous county in the state of Washington. It is located just north of the Seattle-Tacoma-Bellevue statistical area and home to more than 770,000 residents. Read more »