The Call Blog

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True stories from dispatchers, law enforcement, fire and EMS personnel who use New World public safety software to help them save lives, protect communities and increase efficiency


Public Safety Agencies Create Safer Communities

From traffic citations to hurricanes to burglary rings, public safety personnel are always ready to provide help when it’s needed most.

Explore these stories to discover how these individuals from law enforcement agencies and fire departments of all sizes throughout the US helped create safer communities.

Three Ways Law Enforcement is Using Technology to Stay Connected During a Crisis
Working Together to Fight Crime
Officers Issue Citations in Less Than Three Minutes
CAD System Withstands Historic Flood in Louisiana
Lightning Strike Causes 6-Alarm Fire in Rural Oregon

Got a story you’d like to share? Let us know!


A Look Back at The Call

When it comes to the world of public safety, dispatchers and first responders are always ready to provide help when it’s needed most.

Take a look back at the work of public safety officials throughout the country by exploring these stories on The Call:

Reducing Gang Activity Using Predictive Policing
Lightning Strike Causes Six-Alarm Fire in Rural Oregon
Saving Time with Fire Response Plans in CAD

Have a story you would like to share with The Call? Let us know!