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True stories from dispatchers, law enforcement, fire and EMS personnel who use New World public safety software to help them save lives, protect communities and increase efficiency


Communities with Unique Data Experience Faster Response Times

In almost every town in the United States, there are areas that the locals know to avoid if they want to get someplace quickly.

These areas could involve one-way bridges, dirt roads that always wash out after a storm, shorter-than-average overpasses and other potential traffic hazards.

But people can’t always know every backroad in each community. This is especially true when it comes to emergency dispatching services.

Since no community is the same, it is important for computer aided dispatching (CAD) software and emergency 9-1-1 dispatchers using that software to also have solid geographic information system (GIS) data to support real-world scenarios that can impact routing.

Imagine leveraging GIS routing data such as one-ways, speed limits, travel time, max height and weight, and anything else specific to a community right within the CAD software. This would ensure a faster, data-driven response and avoid potential traffic hazards that could delay a response.

For instance, CAD software with the ability to take a community’s unique GIS data into consideration would prevent a ladder truck from being routed over a town’s old wooden bridge with a weight restriction or low overhang.

Using this data, dispatchers would be able to route vehicles to a call for service without ever having to worry about the emergency vehicle encountering a scenario that could delay service.

A community’s unique GIS data helps dispatchers to always send the fastest, smartest response.



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