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True stories from dispatchers, law enforcement, fire and EMS personnel who use New World public safety software to help them save lives, protect communities and increase efficiency


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Take a look back at this article to find out how the Oxnard Police Dept. in California was able to reduce the number of gang shootings in the city through the use of intelligence-led policing techniques.


Reducing Gang Activity Using Predictive Policing

With intelligence led policing, the Oxnard Police Dept. in California is reducing the number of gang shootings in the city.

Located in the Greater Los Angeles area, and with a population of about 207,000 residents, the Oxnard Police Department (PD) continually seeks ways of effectively addressing gang violence.

To combat this problem, the Oxnard PD uses information-driven policing techniques to help address gang activities, especially when there is a connection with violent crime.


Police Mobilize After Commuter Train Derailment

A train crash is something many commuters never even think about until it happens.

In the early morning hours of Feb. 24, 2015, an individual mistakenly drove his truck onto the grade crossing of a railroad track in Oxnard, CA. The truck became stuck on the track and the driver exited the vehicle without calling for help.

Within 12 minutes, the truck was struck by a commuter train traveling from East Ventura to Los Angeles at 64 mph. The train derailed sending three of its five cars onto the roadway alongside the track.

Almost immediately after the derailment, 9-1-1 calls began flooding dispatchers in Oxnard. According to the Oxnard PD's IT Manager Raja Bamrungpong, an accident of this magnitude resulted in numerous public safety agencies responding.

"As soon as the calls came in to dispatch about the train crash, we knew this would be a large response," Bamrungpong said.

Dispatchers with the Oxnard PD sent a fast response to the scene using their computer aided dispatch (CAD) software.

Find out more about CAD usage in California agencies: 40 Burglary Cases Closed Through Connecting Data

With CAD, dispatchers see where all first responders are located on a digital map. In the event of an emergency with possible life-threatening injuries like in the train crash, this ability to see where units are located along with their estimated times of arrival (ETA) data helps send the fastest response to the scene.

Within minutes, officers from Oxnard were on the scene along with several other law enforcement agencies and fire departments that were dispatched to assist in the response.

At the time of the accident, more than 25 individuals who were passengers on the train were taken to area hospitals and treated for injuries.

"Being able to respond quickly to an accident as large as the train derailment and provide services to all those impacted is something we strive to do as an agency," Bamrungpong said.


Reducing Gang Activity Using Predictive Policing

With intelligence led policing, the Oxnard Police Dept. in California is reducing the number of gang shootings in the city.

Located in the Greater Los Angeles area, and with a population of about 207,000 residents, the Oxnard Police Department (PD) continually seeks ways of effectively addressing gang violence.

To combat this problem, the Oxnard PD uses information-driven policing techniques to help address gang activities, especially when there is a connection with violent crime.

In the spring of 2017, Oxnard experienced a rash of gang-related shootings, some of which were fatal. To address the violence, Oxnard PD Assistant Police Chief Jason Benites said that staff worked to identify parts of the city that were most likely to experience this violent crime.

Detectives, officers, and crime analysts worked together using data to identify these locations, so they could increase police presence in areas where the shootings occurred most frequently.

To do this, Benites said staff pulled information regarding the shootings from the department's law enforcement records management and analytic reporting systems. These systems helped determine when and where the shootings occurred, who was involved, and circumstances surrounding the events.

"When you can look at data that says the specific areas where an event has occurred and the specific time it occurred, it helps you to identify patterns," Benites said.

By collecting this data, the department was able to redeploy patrol officers to specific areas during specific times where the shootings occurred most frequently. Almost immediately, this increase in police presence helped reduce the shootings significantly.

"Having the ability to gather data that helps us strategically use our limited resources to their maximum potential helps us keep the community of Oxnard safer," Benites said.