IT Analyst - Cloud/Hosting

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Tyler Technologies is seeking a system administrator with Public Cloud (AWS, Azure, Google) hosting operations experience to join our hosting team in the Yarmouth, ME office.  The IT analyst will primarily work on projects involving designing/implementing new clients, products, processes and solutions within the datacenter and in Public Cloud (AWS, Azure, Google) cloud computing services.  This position is ideal for a mid-level system admin looking to bring their public cloud experience to a growing company.

Support various corporate needs, both internally and externally, across the company. From Marketing to Finance to IT and Human Resources, you can work on Tyler-wide initiatives to support our employees, clients, stakeholders, and the public sector.

Location

Plano, Texas

Travel

0-5%

Responsibilities

  • Work with hosting and divisional resources to develop and implement new hosted products. 
  • Work internally to design and implement new product solutions and processes for use within the datacenter/cloud services.
  • Maintain a written knowledgebase for the purposes of transferring knowledge to those who will be tasked with long term monitoring and maintenance of implemented clients/products/processes/solutions.
  • Perform installation, configuration and maintenance of Windows Servers and applications in a completely virtualized infrastructure.
  • Provide configuration support, administration, and tuning of environments for Tyler hosted software application products.

Qualifications

  • Associate’s degree with a focus in computer science or related field, or comparable work experience
  • 2 + years of system administration experience
  • 2+ years of practical Public Cloud (AWS, Azure, Google) hosting and deployment experience
  • Solid experience with the following technologies is preferred:
    • Windows Server 2008/2012 R2
    • Active Directory and Group Policy
    • Microsoft SQL Server 2008/2012 R2
    • Microsoft Failover Clustering
    • VMware vSphere (ESXi), vCenter
  • AWS / Microsoft / VMWare Certification(s) a plus
  • Excellent written and verbal communication and customer service skills
  • Excellent problem-solving and analytical skills
  • Script writing experience is useful but not required
  • The ability to independently troubleshoot and solve complex technical issues in a fast-paced environment
  • Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:10-20-045
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Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Don't be fooled by criminals making false employment offers, requesting personal and financial information (e.g., physical address, and bank account numbers), or impersonating Tyler management. In our recruiting practice, we do not …

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