Network Operations Technician (Temporary Position)

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We are seeking a motivated and detail-oriented Entry-Level Network Technician to join our team for a large-scale hardware upgrade initiative. The successful candidate will assist in upgrading and deploying VPN hardware appliances across various sites, ensuring secure and consistent connectivity.


Responsibilities

  • Assist with the configuration, and deployment of VPN hardware devices at remote customer locations.
  • Perform firmware upgrades and apply configuration templates as directed.
  • Follow detailed upgrade procedures and documentation to ensure standardization across all deployments.
  • Troubleshoot connectivity issues during and after installations, escalating complex problems as needed.
  • Collaborate with the networking team to schedule upgrades and minimize downtime for end-users.
  • Maintain accurate records of hardware installations, configurations, and asset tracking.
  • Provide basic post-upgrade support and testing to confirm device functionality.


Qualifications

  • Associate degree in Information Technology, Computer Networking, or related field (or currently pursuing).
  • Basic understanding of networking concepts (TCP/IP, subnets, firewalls, VPNs).
  • Familiarity with network hardware such as routers, firewalls, or VPN appliances is a plus.
  • Comfortable using terminal/command-line interfaces and basic network diagnostic tools (e.g., ping, tracert).
  • Excellent attention to detail and ability to follow structured procedures.
  • Strong communication and organizational skills.
  • Entry-level certifications such as CompTIA Network+, Cisco CCNA, or similar is a plus.
  • Previous hands-on experience with VPN devices or remote access solutions is a plus.

 

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine

Travel

0-5%

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Requisition Number:2025-6778




Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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