Product Analyst

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Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Troy, Michigan | Lakewood, Colorado | Lubbock, Texas | Renton, Washington

Responsibilities

  • Work with stakeholders (customers, internal subject matter experts, vendors, technical resources, etc.) to craft and revise specifications
  • Collaborate with the Product Owner, as well as developers, to design intuitive, functional, and scalable software
  • Work closely with development, quality assurance analysts, and other product analysts to ensure all aspects of the system specifications are implemented completely, correctly, and on-time.
  • Work closely with the Product Owner to manage customer enhancement requests and expectations.
  • Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer
  • Embrace learning and growth to gain expertise in local government and user interface design
  • Work independently as well as in a team
  • Exhibit strong organizational skills, including efficient management of time, tasks and priorities
  • Maintain a positive team player attitude
  • Self-Motivated individual that can work comfortably with minimal direction
  • Communicate technical and non-technical information clearly and effectively/professionally with peers, management, Development, Support and other departments within the company
  • Manage multiple tasks at once while staying calm and on-pace
  • Learn and adapt quickly in a fast paced, dynamic, and agile environment
  • Proactively listen to client feedback and determine the best way to meet the requirements
  • Manage multiple tasks and/or projects at once while staying calm, positive and on-pace with the development schedule.
  • Learn and adapt quickly in a dynamic/agile environment.
  • Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
  • Understand the User Centered Design process, with the ability to facilitate such processes during new feature development.
  • Perform risk management on incoming customer requests against development effort to accurately portray the return on investment based on development decisions.
  • Design requirements, documentation, and product standards with foresight for the future of the software.
  • Be comfortable working with advanced and complicated software.
  • Clearly communicate complex ideas to both software developers and non-technical customers and staff.

 Qualifications

  • Prior product analysis, user interface design, project management and/or experience with enterprise-wide application development/implementation
  • Excellent planning, organizational skills and ability to follow-through until a process is complete
  • Exceptional customer service skills
  • Excellent verbal and written communication skills with technical and non-technical staff and users
  • Strong decision making and strong analytical and problem-solving skills
  • Bachelor's degree Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
  • Experience using Agile SCRUM development processes.
  • Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
  • Keen attention to detail.
  • Strong time management skills.
  • Knowledge of the User Centered Design process
  • Proficient with Microsoft Office
  • Ability to work independently as well as collaborate in a team as well as across functional groups
  • Ability to be effective in a fast-paced environment
  • Must be able to travel occasionally
  • Embodies strong communication skills and is comfortable communicating to all levels of the organization.
  • Thrive in a heavily team-focused environment, contributing in a positive and productive manner to the overall goals of the team.

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $44,747 - $58,877 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online


Requisition Number:2021-1331
INDLGD

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

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