Info-Tech Names Enterprise Corrections’ Jail Manager #1
August 08, 2025 by Kate Nadolski
In the Spotlight: Enterprise Corrections’ Jail Manager
Investing in a jail management system (JMS) is essential to modernize correctional facilities and improve the overall well-being of correctional officers and incarcerated individuals.Global research and advisory firm, Info-Tech Research Group, published a 2025 comprehensive study analyzing the features and benefits of several JMS tools on the market designed to streamline jail operations.
Info-Tech’s report highlights Tyler Technologies as the top vendor assessed for core functionality and solutions with its Enterprise Corrections’ Jail Manager
How Tyler’s Jail Manager Outperforms the Competition
After identifying 25 jail management systems that met extensive criteria, each system and its vendor were assessed for core functionality and solutions suitable for any jail organization by InfoTech.
In its product evaluation, Info-Tech analyzed each product’s features, such as usability, configurability, and topology, and concluded Tyler’s Jail Manager was deserving of an exemplary rating — the highest mark available in the study. This exemplary rating was also due to Jail Manager’s reliability and commitment.
What is Info-Tech Research Group?
Info-Tech Research Group is a research and advisory firm that produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. The firm regularly publishes industry insights highlighting technology proven to meet needs and drive measurable results.
Info-Tech’s reports are based on unbiased research studies and data findings from verified user feedback collected through the firm’s SoftwareReviews platform. Findings are informed by data from users and IT professionals who have real-time experiences with the software throughout the procurement, implementation, and maintenance processes.
What’s at Stake With Jail Management Systems
Through Info-Tech’s study, ”Optimize Jail Management Systems: Navigating the Vendor Landscape for Future-Ready Compliance,” research analyst, Vidhi Trivedi explains why choosing the right JMS is critical.
“IT leaders confront an essential decision when choosing a jail management system that will greatly influence the overall justice system, as these systems are crucial for public safety efforts, guaranteeing that key processes function effectively and safely,” Trivedi said.
“In a saturated IT market filled with many alternatives asserting excellence, we provide a strategic, comprehensive evaluation that examines the advantages, drawbacks, and sustainability of every solution, guaranteeing that the chosen system fulfills both current and future needs.”
The consequences of choosing the wrong JMS can be extensive.
“Selecting a subpar JMS not only wastes resources but also neglects to tackle the larger problems of efficiency, safety, and public confidence,” according to the Info-Tech Research Group report.
The published report shows that the demand for jail management systems is growing, with the market valued at $756.56 million in 2023, with a projected increase to $1.04 billion by 2030.
Behind the Rankings: Key Categories Assessed by Info-Tech
All 25 carefully selected jail management systems were analyzed in depth in several categories the research group deemed to be fundamental to a high-functioning, successful JMS.
Core functionalities included inmate management, compliance and reporting, facility management, data integration and security, and staff management.
Technical requirements included system features, reporting features, user interface features, security features, integration features, and data management features.
The jail management systems were scored on the following:
- Overall
- Features
- Usability
- Configurability
- Topology
In addition, the product’s vendor was also scored on the following:
- Overall
- Reliability
- Commitment
- Global Reach
- Flexibility
Each vendor was then evaluated on the following functional criteria:
1.) Basic Features
- Security & Data Privacy
- Inmate Data Management
- Automation of Routine Processes
- Incident & Activity Tracking
- Integration & Connectivity
- Real-Time Monitoring & Alerts
2.) Advanced Features
- Artificial Intelligence for Predictive Analytics
- Mobile Access & Remote Monitoring
- Biometrics Identification & Facial Recognition
- Role-Based Access Controls
- Cloud Compatibility
- Incident Recording With Auditable Trails
- Automated Workflow Management
- Predictive Maintenance for Facility Management
- International Standards & Multi-Jurisdictional Compliance
- Inmate Rehabilitation & Reentry Programs
Enterprise Corrections’ Jail Manager is the only solution, and Tyler is the only vendor that received an exemplary rating, the highest possible in this study.
What’s Next?
If your agency is looking to modernize its correctional operations, finding a jail management system that meets your needs is vital. Enterprise Corrections offers a variety of tools to help agencies with administrative operations, financial management, communication functionality, and reentry solutions. Enterprise Corrections is the system of choice for more than 450 correctional agencies, housing hundreds of thousands of incarcerated individuals.