Why Tyler: Mark’s Journey From Patrol to Product

Mark Pratt spent decades in law enforcement before joining Tyler Technologies, giving him unique insight into the needs of first responders.

As a Solutions Consultant Manager, he ensures Tyler’s public safety software works seamlessly, from mobile solutions to night-mode functionality, focusing on the details that matter.

Watch how his experience and commitment to integrity help empower agencies to protect their communities more effectively.

The Why Tyler series highlights Tyler team members with real public safety experience and how they use it to shape the tools agencies rely on every day. Each story shows how firsthand insight leads to smarter, more reliable solutions and safer communities.

Why Tyler: Meet other Tyler team members who are turning real-world experience into innovation.

Explore more of the Why Tyler series here.