State Inspections | Tyler Technologies

Software Highlights

Managing the Regulatory Inspection Process

State regulators are tasked with safeguarding the well-being of their communities by ensuring licensed businesses and licensees follow state laws and industry regulations. Tyler’s State Regulatory Inspections software, built on the Tyler Augmented Field Operations platform, supports the back-office portions of the inspection process. It can be used either as a stand-alone application integrated with your existing system, or it can be implemented as part of a full State Regulatory Platform Suite deployment. The Inspections application enables regulators to:

Schedule inspections for different dates, types, and inspectors
Configure workflows that support the specific inspection process
Capture inspection notes and associate them with the inspection case and with any identified deficiencies
Initiate or complete the license or permit application process based on the inspection findings

Configurable Inspection Workflows

The State Regulatory Inspections application is ready to support most inspection processes out of the box, aligning with three distinct phases: pre-visit, visit, and post-visit. With added intelligent risk-profiling, task automation, and an optimized interface, the application can also be tailored to your agency’s specific business processes. For example, you can define and add correction plans which you can associate with different violation types in the system. When that violation is identified, it prompts predefined correction activities, such as fines or license suspensions.

Dynamic Forms and Checklists

Easily configure dynamic forms designed specifically for your inspection process. Forms and checklists can include buttons, checkboxes, or free text comment boxes that map to regulation sets without any programming needed. Configurable conditional logic lets the forms adapt to the information provided for a more streamlined experience.

Mobile Support for Regulatory Inspections

Mobile-first design, guided by an array of smart tools and AI assistance, ensures inspectors have what they need in the field. Inspectors can access interactive forms on their mobile devices which map deficiencies to violation codes and regulation standards. They can also document evidence, view results, and capture signatures in the field.

Add Inspections to Your Full Suite Deployment

While the State Regulatory Inspections software is a powerful individual application, Tyler’s State Regulatory Platform Suite provides integrated functionality for every stage of the regulatory process. The full suite is configurable and composable, so you can have the exact features you need. In addition to the State Regulatory Inspections application, the full suite includes:

State Regulatory Licensing
State Regulatory Enforcement
Modules supporting document management, portal access, mobile inspections, analytics, CE credits, and future integrations.