2022 Property & Recording Tyler Excellence Award Winners

Our Property & Recording software solution winners are adapting to pandemic challenges, managing processes more efficiently, and delivering increased information access, and accurate, defendable taxation to the public.

Lake County, Illinois

Enterprise Assessment & Tax, powered by iasWorld

The ever-evolving demands of constituents continue to be a key focus for counties around the nation — specifically when it comes to property value and taxation. In Lake County, Illinois, as aging software systems no longer provided the durability and flexibility needed to operate with success, the county implemented Tyler’s Enterprise Assessment & Tax to better serve constituents across multiple offices. The county proved its investment immediately by processing more than 12,000 assessment appeals in less than four months. While integrating the ability for property owners to electronically contest a valuation and reducing the in-office workforce, Lake County increased the efficiency of data processing and championed the needs of the modern consumer. Offices now have the solutions they need to share data and workflows and can perform their complex fiduciary duties without interruption.

Fort Bend Central Appraisal District, Texas

Assessment & Tax Pro, powered by Orion

Property values continue to rise across the nation, and this trend was no secret to residents around the greater Houston area. Following the challenges of 2020, the Ft. Bend Central Appraisal District (FBCAD) set out to alleviate a bottleneck in appeals and valuations processing that would aid the needs of modern citizens who prefer online transactions for convenience. Property owners wanted minimal in-office engagement, access to information, and a user-friendly experience that offered a one-stop service. After collaboration with Tyler and other Texas districts, FBCAD staff were able to work through the increased number of appeals online prior to certifying on time, while also maintaining a comfortable work/life balance due to the new efficiencies and productivity. With such success, the district cannot wait to expand its functionality to better serve constituents now and in years to come.

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