2026 Tyler Excellence Award Winners

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Honoring Tyler's 2026 Excellence Award Winners

The Tyler Excellence Awards (TEA) recognize the impact of Tyler Technologies solutions made possible by the government leaders using them. Since 2010, we’ve honored more than 300 organizations driving more efficient, effective, and connected communities. These awards celebrate clients who demonstrate leadership, innovation, and excellence in using Tyler solutions. Congratulations to our 2026 winners.

Submissions were voted on based on the below categories

Click a category below to view the winners

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Tyler Excellence Award Winners

Civic Interaction & Public Trust

This category recognizes agencies that have designed a better civic experience with government through technology solutions helping to foster trust and simplify interactions, including enhanced engagement with residents and the business community.

City of Lowell, Massachusetts

The city of Lowell implemented Enterprise Asset Manager, Enterprise Service Requests, and Enterprise ERP for a unified asset management system across departments, improving transparency, strengthening public trust, and enhancing service delivery.

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Connected Community

This category recognizes agencies that have effectively integrated multiple Tyler solutions to enable a fully connected community within their agency, or across agency or jurisdiction boundaries, and with their residents.

Caddo Parish, Sheriff's Office, Louisiana

Recognizing the strains of manual and duplicate data entry between law enforcement and jail operations, Caddo Parish Sherrif’s Office adopted an integrated public safety environment.

City of Homestead, Florida

The city of Homestead modernized permitting, code compliance, and payments with Enterprise Permitting & Licensing, Payments, and Cashiering. DigEPlan integration created a unified digital system, reducing review times and expanding online access.

Hidalgo County, Texas

Hidalgo County, Texas, was looking to modernize its public safety operations. The county implemented Tyler's cloud-hosted Enterprise Public Safety suite to improve system reliability and streamline mission-critical processes.

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Data & Transparency

This category recognizes organizations that have used Tyler solutions to creatively and transparently communicate valuable data to their communities and used those insights to make data-driven decisions.

City of Longmont, Colorado

The city of Longmont expanded Enterprise ERP and implemented Enterprise Asset Management to modernize work-order tracking. A unified system tracked costs, linked purchase orders to work orders, cut manual reconciliation, and improved transparency.

Vermont Judiciary

Focused on efficiency, transparency, and responsiveness, the Vermont Judiciary was committed to modernizing data practices and strengthening how they process, analyze, and deliver operational e-filing data.

Wyoming Highway Patrol

The Wyoming Highway Patrol (WHP) needed a way to ‘heal’ historical data, consolidate call types, and standardize reporting. WHP implemented Tyler’s Enterprise Public Safety to maximize its data capabilities and improve safety.

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Digital Services & Cloud

This category recognizes organizations that have flipped their Tyler technology stack into the cloud or have launched Tyler solutions directly in the cloud for improved digital service, better security, and increased access.

City of Clemson, South Carolina

Managing seasonal surges of more than 1,000 student utility accounts, the city of Clemson implemented ERP Pro's online connections and disconnections to streamline intake, enabling staff to manage peak demand and increase customer satisfaction.

City of Redondo Beach, California

Redondo Beach modernized its aging ERP environment by moving to cloud-based Enterprise ERP to reduce risk and improve efficiency. The move reduced outages to near zero, expanded Payments options, and modernized reporting.

Clackamas Education Service District, Oregon

With the limitations of on-premises hosting, Clackamas ESD migrated to cloud-based School ERP Pro to access advanced features, strengthen security, enhance support, and improve system performance for the ESD and the 10 districts it serves.

Fort Bend Central Appraisal District

Fort Bend Central Appraisal District transitioned Assessment & Tax Pro to a Tyler‑hosted cloud environment to support rapid growth and reduce on‑prem security risks.

Hidalgo County, Texas

With limited integrations and manual workflows across courts and law enforcement, Hidalgo County, Texas, modernized its technology stack in a multi-phase upgrade that transformed access to justice.

Peoria County, Illinois

Previously constrained by on-premises infrastructure, Peoria County, Illinois, moved their mission-critical justice system — jail, juvenile center, state attorney’s office, and circuit courts — to a resilient, modern environment.

Pinellas County, Florida

Often involving multiple agencies and several hours of work, Pinellas County, Florida, aimed to process risk protection orders more efficiently.

Village of Glenview, Illinois

The Village of Glenview, Illinois, was looking to further modernize its operations and add a records and reporting solution to its technology stack. The village was the first client to migrate to Tyler’s Enterprise Platform (EPE).

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Operational Efficiency

This category recognizes organizations that have increased operational efficiencies through technology projects using Tyler solutions, specifically those reducing barriers for performing autonomous, essential tasks and delivering better public service.

City of Jacksonville, Texas

To overcome increasing accounts payable demands, the city of Jacksonville replaced paper-based processes with ERP Pro's AP Automation to streamline invoice routing, improve on-time vendor payments, and strengthen controls without adding staff.

City of Melbourne, Florida

Faced with payment processing delays and limited cash flow visibility due to fragmented, third-party systems, Melbourne turned to Tyler Payments integrated with Tyler Cashiering and Enterprise ERP to maximize resources and improve efficiency.

Dallas County, Texas

Facing a sharp increase in e-filings and persistent resource constraints, the Dallas County District and County Clerk’s Office turned to automation to address time-consuming and repetitive filing review tasks.

Franklin County Auditor's Office

The Franklin County Auditor’s Office modernized operations with Enterprise Assessment & Tax -- replacing unsupported legacy systems and unifying data into a single source of truth.

Fulton County Clerk of Superior and Magistrate Courts, Georgia

One of Georgia’s largest jurisdictions, Fulton County, sought to modernize filing intake and review workflows. They aimed to create a court capable of delivering consistent, accurate, and timely service, regardless of staffing or case levels.

Justice Court, Precinct One of Gillespie County, Texas

The Justice Court, Precinct One of Gillespie County, Texas, shed their paper dependency and data challenges by embracing a single platform that managed every stage of a case while ensuring compliance and access.

Medford Municipal Court, Oregon

As the caseload surged, Medford Municipal Court staff recognized traditional, paper-based processes were no longer sustainable. To maintain accuracy, timeliness, and public access, the court adopted a more modern case processing workflow.

New Hanover County, North Carolina

New Hanover County modernized permitting with Enterprise Permitting & Licensing, reducing call volume 46%, cutting permit setup times to one day, and lowering revision times by 29% for commercial and 40% for residential projects.

Niles Township School Treasurer, Illinois

To drive efficient use of School ERP Pro across member districts, Niles Township School Treasurer partnered with Tyler to standardize configurations, strengthen payroll validation, centralize training, and enhance financial data accuracy.

Ridgeland Police Department, Mississippi

The Ridgeland Police Department in Mississippi was looking to update its records system and improve processes. The department implemented Tyler’s Enterprise Public Safety & Enforcement Mobile to streamline operations.

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Performance & Innovation

This category recognizes organizations that have spurred innovation through their Tyler solution(s) to redefine what performance and accountability look like — both within their departments and within their communities.

Allentown School District, Pennsylvania

After identifying inefficiencies and missed subsidy opportunities, Allentown School District brought routing in-house and implemented Tyler’s Student Transportation software, helping them secure $2 million in additional state funding.

City of Buckeye, Arizona

The city of Buckeye enhanced resident communication with Notify to send email, text, and call reminders across departments. Notify improved utility billing and passport notifications, streamlined processes, and expanded reliable outreach.

City of Liberty Lake, Washington

The city of Liberty Lake modernized budgeting with Priority Based Budgeting, aligning investments with strategic goals. The city moved beyond line-item reviews with ROI-driven insight and allocated 76% of its 2026 budget to priority-aligned programs.

City of Victoria Municipal Court, Texas

The City of Victoria Municipal Court developed an expanded, creative docketing strategy to meet people where they are after experiencing increased failure-to-appears.

Lake City, Florida

Lake City, Florida, streamlined financial reporting and budgeting by integrating New World ERP with modern digital services, while cloud hosting improved reliability and security, enabling faster services and more efficient city operations.

Placer County Probation, California

In search of ways to reduce the time spent on routine, repetitive administrative tasks that consumed officer workloads, Placer County Probation, California, turned to data insights and AI-driven community supervision capabilities.

Town of Scarborough, Maine Public Safety

The Town of Scarborough, Maine Public Safety needed a way to solve staffing challenges and handle increasing call volumes. The agency implemented Tyler’s Enterprise Public Safety to streamline operations.

Yavapai County, Arizona

To improve efficiency and strengthen service across their geographically large, rural community, the Yavapai County Recorder’s Office added Recording Access and a scan-first process to enhance its Enterprise Records Management solution.

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Honorable Mentions

The following clients were recognized for their efforts with an honorable mention.

City of Pharr, Texas

To modernize utility services and improve customer experience, the city of Pharr implemented ERP Pro Utility Billing to automate billing, leverage reporting for informed decision-making, and expand online account access for residents.

Joshua Basin Water District, California

Looking to enhance budget accountability, Joshua Basin Water District used ERP Pro's customizable financial configurations to align accounts with responsible staff, strengthen oversight, preserve audit integrity, and improve reporting clarity.

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected
within a healthy digital infrastructure. Connecting data, processes, and people makes communities
safer, smarter, and more responsive to the needs of residents.

More About Connected Communities