Financials Implementation Consultant, Munis Migrations

Apply Online

The Financials Implementation Consultant will provide implementation support to new clients by leading customers through the implementation process, communicating with those involved to ensure that implementation is completed, and any issues are resolved so client can be successfully utilizing the product.

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Remote | Travel/Home-Based

Travel

10-25%

Responsibilities

  • Work with colleagues and managers to implement and proactively manage a superior technology solution for our clients.
  • Understand clients' business processes and configure applications based on business needs and accepted best practices.
  • Provide implementation support to new clients by leading customers through the implementation process, communicating with those involved to ensure that implementation is completed, and any issues are resolved so client can be successfully utilizing the product. Train users in system set up, administration and maintenance
  • Assure client satisfaction and successful implementation.
  • Identify and report software gaps (work closely with our development team and impact future features and functionality of our products)
  • Proof and analyze data conversions
  • Continuously evaluate implementation and training procedures and make improvements to facilitate the best possible customer experience. After implementation is complete, provide future training to clients on an as needed basis via Microsoft Teams.
  • Create user documentation when required
  • Conduct 12-15 days of billable training per month and maintain an organized training schedule.
  • Complete training summaries specific to the client following the training to assist other Tyler staff in providing quality customer care.

Qualifications

  • An Associate's degree OR 2+ years comparable experience in technical training and/or technical support OR a Bachelor's degree in business administration or related field, or comparable work experience
  • The ability to solve technical problems, dive in to software
  • The ability to travel, on average around 25%
  • A valid driver's license and acceptable driving record
  • Excellent interpersonal and customer services skills
  • Experience with technical training and/or technical customer service experience
  • Familiarity and ease with computer systems and common software products
  • Experience with school district organizations, municipal offices and their technological needs
  • Working knowledge of accounting, payroll/human resources, utility billing, permitting and planning
  • Proven problem-solving skills
  • Exceptional presentation and training skill

 

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online


Requisition Number:2021-997
INDLGD
#DICELGD

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events