Implementation Consultant, Enterprise Permitting & Licensing, National

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Provide consultation and training of Tyler’s ERP software. Establish a positive baseline for the relationship between the client and Tyler and support the project plan timeline and schedule.

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Remote | Dallas, Texas | Tempe, Arizona | Modesto Metropolitan Area, California | Billings, Montana | Seattle, Washington | Baton Rouge, Louisiana | Boise, Idaho | Charleston, West Virginia | Chicago, Illinois | Columbia, South Carolina | Denver, Colorado | Harrisburg, Pennsylvania | Indianapolis, Indiana | Lincoln, Nebraska | Salt Lake City, Utah | Santa Fe, New Mexico | Evansville, Indiana | Tallahassee, Florida

Travel

25-50%

Responsibilities

  • Provide onsite consultation and training to clients on ERP software for both new and existing customers
  • Conduct 12-15 days of billable training per month and maintain an organized training schedule
  • Proof and analyze data conversions
  • Educate users on interface functionality, maintenance and troubleshooting.
  • May recommend options for new approaches in client work processes as appropriate to ensure efficient interface solution for the client’s needs.
  • Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity.
  • May assist QA staff with product testing or modification testing as required.
  • Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
  • Create both client-facing and internal documentation such as "quick tips" and "how tos".
  • May participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.
  • Perform other duties as assigned

Qualification

  • One year of business analysis and/or industry related experience with land, license and asset management software, implementation or consulting services. (or)
  • At least three years of experience in recording and/or content management software implementation/consulting services or an equal number of years working directly with the Enterprise assessment applications
  • Excellent technical skills (SQL Server, ISS, Crystal Reports) and must be able to communicate technical concepts clearly and accurately.
  • Exceptional independent judgment and customer service skills.
  • Strong work ethic and commitment to excellence.
  • Strong decision-making, analytical and problem-solving skills particularly in converted software data verification.
  • Proficient in Microsoft Office.
  • Ability to travel 25 - 50%
  • Valid driver’s license
#INDERP 

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $51,035 - $67,151 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2022-1150
INDERP

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

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Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

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