Project Manager

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Your mission as a Project Manager:

Our Project Managers serve as the expert in Digital Government best practices, developing roadmaps and mentoring clients in effectively executing their initiatives to becoming a smart government.  They lead the Socrata Implementation Methodology, from kick-off to launch ensuring clients achieve success.  They manage client implementations, developing plans with concise definitions of outcomes with a set timeline and resource plan to ensure the final solution is highly consumed by client team.  Additionally, Project Managers coordinate technical deliverables defined in the SOW for each client engagement.

Now is the time to join the Data & Insights Division at Tyler, and, with Socrata solutions, help governments serve constituents and improve society in the most modern, efficient, digitally-savvy ways possible.  

We would prefer this position to be located in Washington, DC or Remote on the East coast. However, because this position travels so much, we are open to people working remotely from any location in the U.S. or in our Seattle, WA office. Please note: if you are applying to work from another location, you need to have prior experience working remotely in order to be successful in this position.

How We Act  

How we act with each other and our clients embodies the core values and our code of conduct:  

  • We value big ideas and creative execution  
  • We build open and honest relationships  
  • We are results driven and accountable  
  • We celebrate success together  
  • We aspire to be remarkable  
  • We take individual responsibility for the success of every client  

Do you share our values? Is this the kind of environment where you’ll feel empowered to do your best and most meaningful work?  

About Us  

Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of their constituents. Tyler's client base includes more than 15,000 local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations. In 2017, Forbes ranked Tyler on its "Most Innovative Growth Companies" list, and Fortune included Tyler on its "100 Fastest-Growing Companies" list. Headquartered in Plano, Texas, Tyler has more than 4,200 employees in multiple divisional and regional offices across the U.S. You can learn more about Tyler Technologies at www.tylertech.com.   

The Data & Insights Division employs 150 team members, and is headquartered in a vibrant and creative workspace in Seattle, WA. You can learn more about this remarkable division of Tyler at https://www.tylertech.com/products/socrata.

Our data-as-a-service platform and cloud-based solutions support the world’s most effective open and internal data sharing programs at every level of government. Our clients include the US Federal Government, half of the US states, and most major US cities and counties. That list includes states like New York, Texas, Massachusetts and Utah; cities like Seattle, Chicago, Los Angeles and New York City; and Federal agencies like the Centers for Disease Control and Prevention (CDC), US Department of Commerce, the US Department of Transportation and the Centers for Medicare & Medicaid Services! Our select, few non-governmental clients are ones with influence over government data policy, including the World Bank, the United Nations, and the European Commission.  

Competitive salary including a 401K with employer match, employee stock purchase plan, as well great health benefits are offered. Qualified applicants are encouraged to apply right here!  

Tyler Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Tyler Technologies will not tolerate discrimination or harassment based on any of these characteristics. Tyler Technologies encourages applicants of all ages. 

At the Data & Insights division of Tyler, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies many different backgrounds and experiences is necessary for us to be the best we can be. Within the division, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals. 

We understand change takes time and that we still have work to do, and we are committed to making continual progress. 

 

Work with our transformative data solutions that help agencies address mission-critical outcomes. Our cloud-based data platform, open data solutions, and performance management solutions help agencies improve performance, transparency, and public engagement.

Location

Washington, DC or Seattle, Washington

Travel

40%

Responsibilities

What you will be doing as a Project Manager:

  • Provide leadership and best practices to our clients for use of the Socrata Data Platform in the public sector.
  • Develop thought leadership on the most productive roadmaps that enable our clients to evolve with Socrata into a smart government along a Digital Government maturity model.
  • Document and deliver with quality and excellence all required documentation/deliverables according to the Socrata Implementation Methodology for all client engagements, including Status Reports, Program Design, Test Plan, and Digital Center of Excellence.
  • Ensure client success by managing client expectations with regard to schedule, scope, quality, risks, budget and outcomes that ensure high client engagement.
  • Provide day-to-day management, regular status reports, and manage all communications between program team and client.
  • Develop, track, and update project schedules and budgets for clients.
  • Maintain program scope via clear internal and external communications and use of a change management process for all activities defined outside of contract scope.
  • Monitor project status and manage tasks, project milestones, deliverables and communicate progress to clients.
  • Facilitate communication within the development team about risks, issues, and approaches.
  • Lead UX tasks such as user research, information architecture, wireframes, content strategy, etc.
  • Understand client priorities and maintain focus on delivering to identified client outcomes, while keeping track of important details.
  • Manage risk appropriately and be solution-oriented.
  • Build proactive, positive relationships with the sales team.
  • Be held accountable to deliver services that meet metric targets for client satisfaction and billable utilization.
  • Must be willing and able to travel up to 40%

Qualifications

  • Must have experience in and a passion for helping organizations use data to drive decisions and optimize their organization's productivity within the public sector including concepts in data-driven decision making, data visualization or related topics.
  • Must possess at least 5 years of professional consulting experience in the software industry and/or technical program management experience.
  • Experience in public sector.
  • Must have experience with managing clients.
  • Must be detail-oriented.
  • Must have a Bachelor’s degree, preferably in Business, Economics, Computer Science or a related field. Master’s degree is a plus. Relevant work experience may be substituted for a degree.
  • Experience leading projects focused on improving a government's ability to utilize data is a plus.
  • Requires an understanding of project management techniques and tools.
  • Requires proven ability to work well independently as well as part of a team.
  • Requires strong communication (verbal and written) skills.
  • Highly collaborative with clients and all Tyler team members.
  • Requires solid organization skills and discipline to keep estimates, documentation, and timekeeping up to date.
  • Experience with agile project methodologies is a plus.
  • PMP or Agile certification is a plus.

Apply Online


Requisition Number:6620066-1

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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