Scrum Master, Enterprise Justice

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Tyler Technologies Enterprise Justice Division is looking to hire a Scrum Master to manage multiple teams.  As a Scrum master you will be leading multiple teams in a Scaled Agile Environment. You will be the servant leader who enables teams to self-organize, self-manage, and deliver via effective Agile practices.

Hybrid Work Policy: Candidate is required to come into the Plano, TX office at least 3 days per week.

Location

Plano, Texas

Responsibilities

  • Serve as a Scrum Master for multiple teams.
  • Assist in overall planning and ensure cross-team dependencies are well-understood.
  • Resolve cross-team impediments and blocking issues.
  • Collect and consolidate cross-team status for delivery to stakeholders and executive management.
  • Schedule and conduct meetings and ceremonies in accordance with best practices for Agile/Scrum software development.
  • Responsible for building team collaboration, commitment towards achieving sprint objectives and viewing team needs above everything else.
  • Continuously work to improve team performance and productivity:
    • Encourage team accountability, self-organization, and empowerment.
    • Share common Agile practices.
    • Promote and support the development team’s processes.
    • Facilitate Retrospectives which generate new ideas for process improvement.
  • Maintain relevant metrics that guide the development team to more efficient processes in their work and in satisfying their Product Owner and stakeholders.
  • Maintain effective information radiators that aid transparency and encourage clear communication between the development team, the Product Owner, and stakeholders.

Qualifications

  • BS/BA degree in related field or equivalent experience
  • Subject matter expert of Scrum in addition to extensive knowledge of other Agile development approaches and practices.
  • Strong communicator with excellent verbal and written communication skills. Must be comfortable communicating with development teams, Product Owners, Product Management, and Senior Management.
  • Experience working with Jira project management tools and implementation of best practices in Agile tools and workflows.
  • Experience working in a scaled agile, environment preferred
  • County Government domain experience a plus
  • Strong mentoring skills
  • Knowledge and understanding of the full software development lifecycle and associated methodologies are helpful.
  • Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
  • Strong interpersonal and communication skills involving communicating information in writing and verbally; including an occasional presentation.
  • Ability to work independently as well as collaborate in a team across functional groups
  • Strong facilitation and conflict resolution skills – must be able to facilitate discussion of multiple approaches and drive resolution.
  • Strong influencer, able to work upward and across teams to build rapport and partner with others to solve common problems.
  • High level of personal accountability, as evidenced by their commitment, resilience, ownership, and mindset toward continuous learning.
  • Continual improvement - must be constantly growing one’s craft, learning new tools and techniques, and sharing these within and among teams.
  • Assertive – must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, and make the tough calls.
  • Ability to facilitate, understand, and contribute to technical discussions.
  • High motivation and drive to help the program teams excel and deliver based on program timelines.
  • Understand that their role in the organization is broader than the details included in this job description.
  • Excellent interpersonal skills – ability to work with diverse personality types.

 

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Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online

Requisition Number:2025-6385
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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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