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The Sr. SQL DBA is responsible for providing advanced technical expertise in support of Tyler software products across various complex technologies, such as databases, virtualization concepts, servers, and system performance.The Senior Infrastructure Engineer, specialized in SQL Server, is responsible for providing advanced technical expertise in support of Tyler software products across various complex technologies, such as databases, virtualization concepts, servers, and system performance.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.


Plano, TX


  • Work with internal and external customers on resolving complex SQL Server and related feature issues to ensure optimal system performance.
  • Formulates guidance and training of policies, procedures and standards relating to database management for both internal and client staff.
  • Consult, plan, and develop recommendations specific to a client’s infrastructure including long-range requirements, maintenance guidelines and protection implementation of SQL Server and related features.
  • Proposes and implements enhancements that will improve the performance and reliability of SQL Server through development support and client-specific implementations.
  • Monitor and analyze performance of complex system components and make recommendations.
  • Develop system specifications, technical documentation, requirements, KB Articles.
  • Prioritize workload and resolution to meet service level agreements.
  • Analyze and resolve complex customer issues, escalating to other departments as identified.
  • Participates in identifying and recommending complex technology solutions for clients.
  • Work closely with development and conversion teams on issue resolution and process improvement.
  • Work on complex projects either independently or as part of a team.
  • Tracks and recognizes knowledge opportunities; recommends and perform additional training as needed.
  • Provides training and mentors junior staff members.
  • Performs other job-related duties and responsibilities as may be assigned from time to time.


  • Maintains customer SQL Server databases that support a variety of enterprise applications. The candidate must possess experience in supporting multiple SQL instances in a fast paced high availability environment.
  • Duties would include: performance tuning, database capacity and utilization, and documentation based on policies, industry best practices, and customer based business requirements; performing data integrity and quality audits; overall responsible for Database Administration and Performance of client environments running SQL 2008 or higher.
  • Minimum of 5 years proven experience in Microsoft SQL Server Database Administration (SQL Server Server 2008 - 2016) best practices and the application of policies and procedures through database administration experience and/or certification, with practical experience in monitoring and tuning databases, instances, and database servers.
  • Relational database administration skills (security including adding/delete/modify user accounts, basic networking, SQL, schema creation/manipulation, performance tuning, server hardware, logging, monitoring, policy creation and enforcement, Windows Server 2008 and higher) required
  • Strong Knowledge of SQL high availability features (Failover Clustering, AlwaysOn Availability Groups), admin (verify normal operations, troubleshoot functionality, performance tuning) required.
  • Strong analytic skills with a knowledge of analysis and design techniques for, SQL Server 2008-2016, Server Applications, and Reporting Systems required.
  • Strong knowledge of operating systems, server security, server hardware, monitoring database capacity, utilization, replication, backups and disaster recovery; ability to manage SQL Servers in a clustered environment required.
  • Knowledge of flow charting and spreadsheet software; knowledge of office software: i.e. Word, Excel, PowerPoint; knowledge in data mapping and of data mapping techniques and concepts required.
  • Strong Knowledge of SQL Server Reporting Services and development with SQL technologies, admin (security including adding/delete/modify user accounts, schedule and run reports, verify normal operations, troubleshoot report parameters, performance tuning) required.
  • Available for occasional escalations after hours

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Requisition Number:2019087-1

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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