Online Court Hearings for Secure Access to Justice

The COVID-19 pandemic made having an option for online hearings a necessity for courts. Conducting a productive hearing, however, is about more than just a video stream, it’s about providing access to justice to everyone regardless of circumstance. Knowing most defendants want to resolve court business but are sometimes prevented from doing so – ranging from a lack of childcare and the inability to miss work, to the simple fact that they do not live in the same city as the court – Tyler Virtual Court was intentionally designed to empower those defendants with a flexible option to take care of a citation in a timely manner. Tyler Virtual Court is integrated with Tyler’s case management systems, providing a seamless workflow and reducing data entry redundancies.

In addition to benefiting defendants, Tyler Virtual Court can also help your court:

  • Reduce failure-to-appear rates

  • Increase compliance

  • Shorten the lines in the lobby

  • Create a referenceable record of court proceedings

  • Free up staff to focus on other duties

More Than Just a Video Chat

Tyler Virtual Court provides a turnkey platform for conducting face-to-face court sessions online and directly connects to the case management system to reduce redundancy and increase compliance.

CMS Integration for Ease of Use

Tyler Virtual Court is integrated with your case management system to ensure seamless use. Each proceeding is supported by real-time case information and document-sharing, allowing you to finish what you start online and full disposition of a case in one sitting. Defendants can easily update contact information. The platform is cloud-based to ensure security. There is no additional software to install – Tyler Virtual Court can be easily accessed from any internet browser.

Easy-to-Use, Secure Video Capabilities

Tyler Virtual Court allows defendants to attend a hearing from anywhere using a secure video chat. Once the virtual hearing is scheduled, the defendant will receive an automated email from the court with a link to the hearing. At the correct time and date, they will log in and attend the hearing using the camera on an internet-enabled device. Tyler Virtual Court uses a mobile website, so the defendant doesn’t have to download a new app. Defendants can easily upload relevant case documents like photos, videos, etc. Steps to ensure stable audio and video quality throughout the hearing are already included.

Increased Compliance With Online Payments

In addition to increasing appearance rates by offering a web-based option, defendants can instantly resolve fines or set up a payment plan. After the hearing concludes, Tyler Virtual Court sends an automated summary to the defendant with a link to take immediate action – similar to seeing the clerk after an in-person hearing, but without waiting in line.

  • Accept full and partial online payments
  • Give defendants the option to request programs online
  • Allow defendants to upload relevant case documents

Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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